Utilities in <u>Clydach

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Your Complete Guide to Utilities in Clydach

If you've moved and have questions about Clydach? Our complete guide to utilities in Clydach is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Clydach water and sewerage. Keep reading to learn everything about utilities in Clydach.

About Clydach, Swansea

Clydach SA6 has a population of 692 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Clydach?

Clydach water utilities are supplied by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Clydach

Ringing a contact number for Dwr Cymru Welsh Water is just one method of contact to discuss your Clydach water issues.

Below, you can find the principal contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, by composing a letter or sending an email. You can also send your request via the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you must use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Clydach

Water bill in Clydach

Water rates in Clydach depend on whether your home has a water meter or not. You can easily check if your Clydach water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Clydach water rates will have a meter number listed on their water bills.

Metered Customers in Clydach

Customers with a water meter at their Clydach property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. While the variable charges cover the usage at your Clydach home.

Unmetered Customers in Clydach

Customers who don't have a meter at their Clydach home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Clydach home.

The rate unmetered customers pay for water in Clydach is going to be based on the rateable value of your home. The rateable value calculation of your Clydach water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Clydach might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Clydach?

The average water bill Clydach residents are charged is £15.17 per month, which is £182 per year.

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How do I pay my Clydach water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. After you've registered with Dwr Cymru Welsh Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Clydach bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Dwr Cymru Welsh Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Clydach?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Clydach SA6, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Clydach Water Frequently Asked Questions

Below we have answered some common questions that customers in Clydach have about their water supply.

Frequently Asked Questions About Water in Clydach

Is tap water in Clydach safe to drink?

Yes! You can drink the tap water in Clydach. You can rest assured that Clydach water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Clydach water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Clydach water to make it drinkable.

Where does the water in Clydach come from?

There are three main sources of water that supply Clydach:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Clydach

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Clydach is below 60ppm, this means the water in in Clydach is rated as soft water.

What does this mean?

The clean water supply to your home in Clydach contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which extends their lifespan.

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Water softener isn't needed at your home in Clydach.

Clydach No Water

If you have no water in your Clydach home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Clydach.

If there is no water at your Clydach home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Clydach.

If your home has no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Dwr Cymru Welsh Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Clydach water leak or flooding

Clydach water problems might include anything from a leak, a burst water main, or flooding in your Clydach home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Clydach property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Dwr Cymru Welsh Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Dwr Cymru Welsh Water website and fill in the form to report the problem.

Why does the water in Clydach taste strange?

If you detect a difference in smell or taste of your Clydach water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Clydach water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Clydach water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Dwr Cymru Welsh Water via the contact channels listed above.

Internet in Clydach SA6

Clydachinternet connected globe

The broadband speed you get at your Clydach home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average internet speed in Clydach with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Clydach Average Download Speed Clydach Average Upload Speed
131.50 Mbps 14.80 Mbps
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The internet connection type you have can affect the speed you get at your home in Clydach. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, in some remote parts of the UK this type of connection is the only one that's available.

Things to consider when searching for a broadband provider in Clydach?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider can be unnerving. Don't worry, let's take a look at the top four points to think about when searching for a broadband provider in Clydach.

Availability

The first thing you need to think about whilst searching for a broadband provider in Clydach is the availability. Most homes in Clydach should be able to enjoy superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Clydach?

  • Fibre broadband
    • This is the fastest available internet connection in Clydach
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Clydach homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Clydach.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Clydach.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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Clydach broadband value for money

Clydach broadband bill

Another important consideration is how much it costs for the broadband in Clydach. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal when you sign up for a internet connection in Clydach. Some providers will raise the price even during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Clydach Broadband Reliability

The reliability of the broadband connection is in Clydach also needs consideration, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Clydach home is going to be important.

Clydach broadband customer support

Lastly, the customer support of your Clydach broadband connection is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Clydach.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Clydach ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Clydach?

The average speed of broadband in Clydach is:

Clydach Average Download Speed Clydach Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Clydach, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Clydach property. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Take a look at this table for a general idea what sort of download speed you should choose when signing up for broadband in Clydach.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Clydach

Corded telephone area code Clydach

The telephone area code, sometimes called the landline dialling code, for Clydach is 01806. If you're calling somebody in Clydach, and you are in a different area, you must add 01806 to the number you'd like to call.

How much does an 01806 Clydach call cost?

If you have a call plan with your mobile or landline tariff, the phone call is likely to be included with your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Clydach

People living in Clydach are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Clydach home to the gas network and electricity grid.

More often than not you will never need to ever contact the Clydach distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Clydach in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Clydach

The electricity distribution network operator for Clydach is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Clydach

There are no power plants within a 10 mile radius of Clydach.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Clydach

You might be wondering which municipalities are close to Clydach, in the below table you will find the closest five municipalities to Clydach.

Closest five municipalities to Clydach
Municipality Distance from Clydach
Clase -
Pentrechwyth 0.44 miles
Port Tennant 0.44 miles
St. Thomas 0.44 miles
Swansea 0.44 miles