Utilities in <u>Cockett

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Your Complete Guide to Utilities in Cockett

If you just moved and have some questions about Cockett? Our utilities guide to Cockett will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Cockett water and sewerage. Keep reading to learn everything about utilities in Cockett.

About Cockett, Swansea

Cockett SA2 has a population of 13,362 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Cockett?

Cockett water services are supplied by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Cockett

Calling a phone number for Dwr Cymru Welsh Water is one of many options to deal with your Cockett water problems.

In the table below we have listed the main contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

Additionally, you can communicate with Dwr Cymru Welsh Water, either by email or with a letter in the post. You can even send your message through the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Water rates in Cockett

Water bill in Cockett

Water rates in Cockett are based on if your home has a water meter or not. You can easily find out whether your Cockett water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Cockett water rates will have a meter number listed on their water bills.

Metered Customers in Cockett

Customers that have a water meter at their Cockett property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Cockett home.

Unmetered Customers in Cockett

Customers that don't have a water meter at their Cockett home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Cockett home.

The rate unmetered customers pay for water in Cockett is going to be based on the rateable value of your home. The rateable value of your Cockett water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Cockett could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Cockett?

The average water bill Cockett residents are charged is £15.17 each month, that's £182 a year.

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How do I pay my Cockett water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. Once you've registered an account with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Cockett bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Dwr Cymru Welsh Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Cockett?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Cockett SA2, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Cockett Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Cockett have about their water supply.

Frequently Asked Questions About Water in Cockett

Is the tap water in Cockett safe to drink?

Yes! It's safe to drink the tap water in Cockett. You can rest assured that Cockett water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Cockett water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Cockett water to make it drinkable.

Where does the water in Cockett come from?

There are three main sources of water that supply Cockett:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Cockett

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Cockett is fewer than 60ppm, this means the water in in Cockett is rated as soft water.

What does this mean?

The clean water supply to your home in Cockett contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Cockett.

Cockett No Water

If you have no water in your Cockett home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Cockett.

If there is no water at your Cockett home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Cockett.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for advice. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Dwr Cymru Welsh Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Cockett water leak or flooding

Cockett water problems might include anything from a leak, a burst water main, or flooding in your Cockett home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Cockett property, you need to do one of the following as quickly as you can:

  1. Call Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Cockett taste strange?

If you detect a difference in smell or taste of your Cockett water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Cockett water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Cockett water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Dwr Cymru Welsh Water on the contact details above.

Internet in Cockett SA2

Cockettinternet connected globe

The speed of your broadband connection at your Cockett home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average connection speed for Cockett with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Cockett Average Download Speed Cockett Average Upload Speed
86.70 Mbps 16.90 Mbps
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The type of internet connection you have can have an effect on the speed you get in Cockett. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection available.

What should you consider when searching for a broadband provider in Cockett?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider might seem daunting at first. To ease the pressure, let's take a look at the top four points to think about when searching for a broadband provider in Cockett.

Availability

The first point to bear in mind when searching for a broadband provider in Cockett is the issue of availability. Whilst many homes in Cockett should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Cockett?

  • Fibre broadband
    • This is the fastest type of connection you can get in Cockett
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Cockett homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Cockett.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Cockett.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Cockett broadband price

Cockett broadband bill

Another important consideration is the monthly cost of broadband in Cockett. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you commit to a internet connection in Cockett. There are some providers that will increase the price you pay whilst you're in contract. For example, recently there was a BT price hike which affects millions of BT customers.

Cockett Broadband Reliability

How reliable the broadband is in Cockett should also be considered, with many of us working from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Cockett home will be an important thing to consider.

Cockett broadband customer support

Lastly, the technical support for your Cockett broadband internet is extremely important. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them a high level of customer support that can deal with your problem efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Cockett.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Cockett have about broadband internet.

Broadband Internet FAQs

What's the average broadband speed in Cockett?

The average broadband speed in Cockett is:

Cockett Average Download Speed Cockett Average Upload Speed
86.70 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Cockett, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Cockett home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on what you will be using the internet for. Take a look at this table for a general idea the kind of broadband speed you should take when signing up for broadband in Cockett.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Cockett

Corded telephone area code Cockett

The telephone dialling code, sometimes called the area code, for Cockett is 01792. If you're calling somebody in Cockett, and you are in a different area, you will need to add 01792 to the number you're calling.

How much does an 01792 Cockett call cost?

If you have calls included with your landline or mobile, the phone call is likely to be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Cockett

People living in Cockett are free to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Cockett home to the electricity grid and gas networks.

Most of the time you won't need to contact the Cockett distribution network operator, but if you do, you can quickly find out which DNO covers Cockett below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Cockett

The electricity distribution network operator for Cockett is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Cockett

There are no power plants within a 10 mile radius of Cockett.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Cockett

Perhaps you're wondering which towns and cities are within reach of Cockett, in the below table you will find the closest five municipalities to Cockett.