Utilities in <u>Copper Quarter

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A Complete Guide to Utilities in Copper Quarter

Are you moving and want to know more about Copper Quarter? Our comprehensive utilities guide to Copper Quarter will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Copper Quarter water and sewerage. Keep reading to learn everything about utilities in Copper Quarter.

About Copper Quarter, Swansea

Copper Quarter SA1 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Copper Quarter?

Copper Quarter water services are provided by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

How to get in touch with the water supplier in Copper Quarter

Ringing a contact number for Dwr Cymru Welsh Water is one of many contact methods to talk about your Copper Quarter water problems.

In the table below we have listed the main phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water phone number Dwr Cymru Welsh Water Emergency phone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

Additionally, you can communicate with Dwr Cymru Welsh Water, by composing a letter or sending an email. You can also submit your request on the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

Customers that would rather email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Copper Quarter

Water bill in Copper Quarter

Water rates in Copper Quarter depend on whether your home has a water meter or not. You can easily check if your Copper Quarter water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Copper Quarter water rates will have a meter number listed on their water bills.

Metered Customers in Copper Quarter

Customers with a water meter at their Copper Quarter home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Copper Quarter home.

Unmetered Customers in Copper Quarter

Customers without a meter at their Copper Quarter home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Copper Quarter home.

Water rates for unmetered customers in Copper Quarter will be based on the rateable value of your home. The rateable value part of your Copper Quarter water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your Copper Quarter could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Copper Quarter?

The average water bill Copper Quarter residents are billed is £15.17 per month, which is £182 a year.

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How do I pay my Copper Quarter water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. Once you've registered an account with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Copper Quarter bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dwr Cymru Welsh Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Copper Quarter?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Copper Quarter SA1, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Copper Quarter Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Copper Quarter have about their water supply.

Frequently Asked Questions About Water in Copper Quarter

Is tap water in Copper Quarter safe to drink?

Yes! You can drink the tap water in Copper Quarter. You can rest assured that Copper Quarter water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Copper Quarter water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Copper Quarter water to make it drinkable.

Where does the water in Copper Quarter come from?

There are three main sources of water that supply Copper Quarter:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Copper Quarter

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Copper Quarter is fewer than 60ppm, that makes the water hardness in in Copper Quarter is rated as soft water.

What does this mean?

The water being supplied to your home in Copper Quarter contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Copper Quarter.

Copper Quarter No Water

If there isn't any running water in your Copper Quarter home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Copper Quarter.

If there is no water at your Copper Quarter home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Copper Quarter.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Copper Quarter water leak or flooding

Copper Quarter water problems could be anything from flooding or a leak, to a burst water main in your Copper Quarter home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Copper Quarter property, you must do one of the following as soon as possible:

  1. Contact Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Dwr Cymru Welsh Water website and fill in the form to report the problem.

Why does the water in Copper Quarter taste strange?

If you detect a difference in smell or taste of your Copper Quarter water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Copper Quarter water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Copper Quarter water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Dwr Cymru Welsh Water on the contact details above.

Internet in Copper Quarter SA1

Copper Quarterinternet connected globe

The speed of your broadband connection at your Copper Quarter home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average broadband speed for Copper Quarter with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Copper Quarter Average Download Speed Copper Quarter Average Upload Speed
131.50 Mbps 14.80 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Copper Quarter. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection currently available.

What should you consider when choosing an internet provider in Copper Quarter?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. Worry not, let's take a look at the top four points worth considering before choosing an internet provider in Copper Quarter.

Availability

The first thing to consider whilst choosing an internet provider in Copper Quarter is the availability. Most homes in Copper Quarter should have access to fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Copper Quarter?

  • Fibre broadband
    • This is fastest connection that's currently available in Copper Quarter
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Copper Quarter homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Copper Quarter.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Copper Quarter.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Copper Quarter broadband price

Copper Quarter broadband bill

You should also think about the monthly cost of broadband in Copper Quarter. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal before you sign up to a internet service in Copper Quarter. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Copper Quarter Broadband Reliability

How reliable the broadband is in Copper Quarter must also be considered, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to do your work is really important.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Copper Quarter home will be an important thing to consider.

Copper Quarter broadband technical support

Finally, the technical support for your Copper Quarter broadband internet is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue in a fast and efficient manner should be considered when selecting an internet provider in Copper Quarter.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Copper Quarter ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Copper Quarter?

The average broadband speed in Copper Quarter is:

Copper Quarter Average Download Speed Copper Quarter Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Copper Quarter, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Copper Quarter home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Have a look at the following table for a rough guide to what sort of download speed you should take when getting connected in Copper Quarter.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone area code for Copper Quarter

Corded telephone area code Copper Quarter

The telephone dialling code, sometimes called the area code, for Copper Quarter is 01806. If you call someone in Copper Quarter, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Copper Quarter call cost?

If calls are included with your landline or mobile, the cost of the call will probably be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Copper Quarter

Residents of Copper Quarter are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Copper Quarter home to the gas network and electricity grid.

In many cases you won't need to speak to the Copper Quarter distribution network operator, but if you do, you can find the distribution network operator for Copper Quarter below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Copper Quarter

The electricity distribution network operator for Copper Quarter is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Copper Quarter

There are no power plants within a 10 mile radius of Copper Quarter.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Copper Quarter

You might be wondering which municipalities are nearby Copper Quarter, in the below table you will find the five nearest towns and cities to Copper Quarter.