Utilities in <u>Cwmdu

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Your Complete Guide to Utilities in Cwmdu

Are you moving and want to know more about Cwmdu? Our utilities guide to Cwmdu is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Cwmdu water and sewerage. Keep reading to learn everything about utilities in Cwmdu.

About Cwmdu, Swansea

Cwmdu SA5 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Cwmdu?

Cwmdu water utilities are supplied by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Cwmdu

Calling a phone number for Dwr Cymru Welsh Water is one of many contact methods to deal with your Cwmdu water issues.

Below, you can find the principal contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

Additionally, you can communicate with Dwr Cymru Welsh Water, either by email or with a letter in the post. You can also submit your request on the Dwr Cymru Welsh Water website.

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Water rates in Cwmdu

Water bill in Cwmdu

Water rates in Cwmdu will vary depending on if your home has a water meter or not. You can easily check if your Cwmdu water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Cwmdu water rates will have a meter number listed on their water bills.

Metered Customers in Cwmdu

Customers who have a water meter installed at their Cwmdu home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges cover the consumption at your Cwmdu home.

Unmetered Customers in Cwmdu

Customers who don't have a meter at their Cwmdu home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Cwmdu home.

Water rates for unmetered customers in Cwmdu is based on the rateable value of your home. The rateable value calculation of your Cwmdu water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Cwmdu could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Cwmdu?

The average water bill Cwmdu residents are being charged is £15.17 monthly, which works out at £182 a year.

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How do I pay my Cwmdu water bill?

You will first need to register with Dwr Cymru Welsh Water. Once you've registered an account with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Cwmdu bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Dwr Cymru Welsh Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Cwmdu?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Cwmdu SA5, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Cwmdu Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Cwmdu have about their water supply.

Frequently Asked Questions About Water in Cwmdu

Is water from the tap in Cwmdu safe to drink?

Yes! The tap water is safe to drink in Cwmdu. You can rest assured that Cwmdu water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Cwmdu water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Cwmdu water to make it drinkable.

Where does the water in Cwmdu come from?

There are three main sources of water that supply Cwmdu:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Cwmdu

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Cwmdu is fewer than 60ppm, this means the water in in Cwmdu is rated as soft water.

What does this mean?

The clean water supply to your home in Cwmdu contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which extends their lifespan.

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Water softener isn't needed at your home in Cwmdu.

Cwmdu No Water

If you have no water in your Cwmdu home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Cwmdu.

If there is no water at your Cwmdu home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Cwmdu.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for help. You can also try the following:

  1. Look at the "In Your Area" sections on the Dwr Cymru Welsh Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Dwr Cymru Welsh Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Cwmdu water leak or flooding

Cwmdu water problems could be anything from a burst water main or flooding, to a leak in your Cwmdu home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Cwmdu property, you need to do one of the following as quickly as you can:

  1. Call Dwr Cymru Welsh Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Cwmdu taste strange?

If you find the taste or smell is different with your Cwmdu water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Cwmdu water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Cwmdu water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Dwr Cymru Welsh Water via the contact channels listed above.

Broadband Speed in Cwmdu SA5

Cwmduinternet connected globe

The speed of your broadband connection at your Cwmdu home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average connection speed for Cwmdu with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Cwmdu Average Download Speed Cwmdu Average Upload Speed
86.70 Mbps 16.90 Mbps
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The internet connection type you have can affect the speed you get at your home in Cwmdu. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection available.

Things to consider when searching for a broadband provider in Cwmdu?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider might seem daunting at first. Worry not, we've listed the four important points to think about when searching for a broadband provider in Cwmdu.

Availability

The first thing to consider when searching for a broadband provider in Cwmdu is what's available. Most homes in Cwmdu should have access to fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Cwmdu?

  • Fibre broadband
    • This is fastest connection that's currently available in Cwmdu
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Cwmdu homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Cwmdu.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Cwmdu.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Cwmdu broadband cost

Cwmdu broadband bill

Another important consideration is how much it costs for the broadband in Cwmdu. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal before you commit to a internet connection in Cwmdu. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Cwmdu Broadband Reliability

The reliability of the broadband connection is in Cwmdu also needs consideration, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your Cwmdu home is going to be important.

Cwmdu broadband customer support

Lastly, the customer support of your Cwmdu broadband internet is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that can deal with your problem quickly and efficiently should be considered when selecting an internet provider in Cwmdu.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Cwmdu have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in Cwmdu?

The average internet speed in Cwmdu is:

Cwmdu Average Download Speed Cwmdu Average Upload Speed
86.70 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Cwmdu, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Cwmdu house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Check out the table below to find out what sort of download speed you should pick when signing up for broadband in Cwmdu.

Frequent internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Cwmdu

Corded telephone area code Cwmdu

The telephone dialling code, sometimes called the area code, for Cwmdu is 01806. If you're calling somebody in Cwmdu, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Cwmdu call cost?

If you have calls included with your mobile or landline tariff, the phone call is likely to be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Cwmdu

Residents of Cwmdu can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Cwmdu home to the electricity grid and gas networks.

Most of the time you won't need to contact the Cwmdu distribution network operator, but should the need arise, you can quickly find out which DNO covers Cwmdu below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Cwmdu

The electricity distribution network operator for Cwmdu is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Cwmdu

There are no power plants within a 10 mile radius of Cwmdu.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Cwmdu

Perhaps you're wondering which towns and cities are nearby Cwmdu, we've found the closest five municipalities to Cwmdu.

Closest five municipalities to Cwmdu
Municipality Distance from Cwmdu
Killay 1.63 miles
Sketty 1.63 miles
Tycoch 1.63 miles
Hendrefoilan 1.63 miles
Glanmor 1.63 miles