Utilities in <u>Dunvant

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Your Complete Guide to Utilities in Dunvant

Are you moving and want to know more about Dunvant? Our comprehensive utilities guide to Dunvant is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Dunvant water and sewerage. Keep reading to learn everything about utilities in Dunvant.

About Dunvant, Swansea

Dunvant SA2 has a population of 4,383 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Dunvant?

Dunvant water utilities are supplied by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

How to reach your water provider in Dunvant

Ringing a contact number for Dwr Cymru Welsh Water is one of many contact methods to talk about your Dunvant water issues.

In the table below we have listed the main telephone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, you have the choice of posting a letter or sending an email. You can even send your message through the Dwr Cymru Welsh Water website.

If you prefer to write a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

Customers that would rather email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Water rates in Dunvant

Water bill in Dunvant

Water rates in Dunvant depend on whether your home has a water meter or not. It's easy to find out if your Dunvant water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Dunvant water rates will have a meter number listed on their water bills.

Metered Customers in Dunvant

Customers with a water meter at their Dunvant home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Dunvant home.

Unmetered Customers in Dunvant

Customers who don't have a meter at their Dunvant home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Dunvant home.

Water rates for unmetered customers in Dunvant will be based on the rateable value of your home. The rateable value of your Dunvant water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, installing a water meter at your Dunvant may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Dunvant?

The average water bill Dunvant residents are charged is £15.17 per month, which is £182 annually.

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How do I pay my Dunvant water bill?

You will first need to register with Dwr Cymru Welsh Water. After you've registered with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Dunvant bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dwr Cymru Welsh Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Dunvant?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Dunvant SA2, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Dunvant Water Frequently Asked Questions

Below we have answered some common questions that customers in Dunvant have about their water supply.

Frequently Asked Questions About Water in Dunvant

Is the tap water in Dunvant safe to drink?

Yes! You can drink the tap water in Dunvant. You can rest assured that Dunvant water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Dunvant water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Dunvant water to make it drinkable.

Where does the water in Dunvant come from?

There are three main sources of water that supply Dunvant:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Dunvant

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Dunvant is below 60ppm, that means the water hardness in in Dunvant is rated as soft water.

What does this mean?

The water supply to your home in Dunvant contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which extends their lifespan.

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Water softener isn't needed at your home in Dunvant.

Dunvant No Water

If there isn't any running water in your Dunvant home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Dunvant.

If there is no water at your Dunvant home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Dunvant.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Dwr Cymru Welsh Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Dunvant water leak or flooding

Dunvant water problems could be anything from flooding or a leak, to a burst water main in your Dunvant home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Dunvant property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Dunvant taste strange?

If you find the taste or smell is different with your Dunvant water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Dunvant water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Dunvant water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Dwr Cymru Welsh Water on the contact details above.

Broadband Speed in Dunvant SA2

Dunvantinternet connected globe

The broadband speed you get at your Dunvant home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and find out how it compares to the average connection speed for Dunvant with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Dunvant Average Download Speed Dunvant Average Upload Speed
86.70 Mbps 16.90 Mbps
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The internet connection type you have can have an effect on the speed you get in Dunvant. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection currently available.

Things to consider when searching for a broadband provider in Dunvant?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've covered four main points worth considering before searching for a broadband provider in Dunvant.

Availability

The first thing to consider when searching for a broadband provider in Dunvant is the availability. The majority of homes in Dunvant can take advantage of fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Dunvant?

  • Fibre broadband
    • This is the fastest type of connection you can get in Dunvant
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Dunvant homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Dunvant.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Dunvant.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Dunvant broadband cost

Dunvant broadband bill

You should also think about the monthly cost of broadband in Dunvant. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you commit to a internet service in Dunvant. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Dunvant Broadband Reliability

The reliability of broadband in Dunvant also needs consideration, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work is a priority.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Dunvant home is going to be important.

Dunvant broadband customer support

Our final tip, the technical support for your Dunvant broadband connection is really important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Dunvant.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Dunvant ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Dunvant?

The average broadband speed in Dunvant is:

Dunvant Average Download Speed Dunvant Average Upload Speed
86.70 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Dunvant, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Dunvant home. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on how you will use the internet. Check out the table below for a general idea which speed you should pick when getting connected in Dunvant.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Dunvant

Corded telephone area code Dunvant

The telephone area code, sometimes called the landline dialling code, for Dunvant is 01806. When making a call to someone in Dunvant, and you are not in the same area, you must add 01806 before the number you're trying to call.

How much does an 01806 Dunvant call cost?

If calls are included with your mobile or landline tariff, the phone call should be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Dunvant

Residents of Dunvant can choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Dunvant home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Dunvant distribution network operator, but if you do, you can find the distribution network operator for Dunvant right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Dunvant

The electricity distribution network operator for Dunvant is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Dunvant

There are no power plants within a 10 mile radius of Dunvant.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Dunvant

If you've ever wondered which municipalities are within reach of Dunvant, in the table below you can see the five nearest towns and cities to Dunvant.