Utilities in <u>Fforestfach

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A Complete Guide to Utilities in Fforestfach

Are you moving and want to know more about Fforestfach? Our complete guide to utilities in Fforestfach will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Fforestfach water and sewerage. Keep reading to learn everything about utilities in Fforestfach.

About Fforestfach, Swansea

Fforestfach SA5 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Fforestfach?

Fforestfach water services are provided by Dwr Cymru Welsh Water. Here are the main contact numbers for Dwr Cymru Welsh Water:

How to reach your water provider in Fforestfach

Speaking to an advisor at Dwr Cymru Welsh Water is one of many contact methods to discuss your Fforestfach water problems.

In the table below you will find the telephone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, by composing a letter or sending an email. You can even send your message through the Dwr Cymru Welsh Water website.

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

Customers that would rather email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Price of water in Fforestfach

Water bill in Fforestfach

Water rates in Fforestfach are based on if your home has a water meter or not. It's easy to find out if your Fforestfach water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Fforestfach water rates will have a meter number listed on their water bills.

Metered Customers in Fforestfach

Customers with a water meter at their Fforestfach property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. While the variable charges cover the usage at your Fforestfach home.

Unmetered Customers in Fforestfach

Customers without a meter at their Fforestfach home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Fforestfach home.

The rate unmetered customers pay for water in Fforestfach will be based on the rateable value of your home. The rateable value part of your Fforestfach water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Fforestfach might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Fforestfach?

The average water bill Fforestfach residents are billed is £15.17 each month, that's £182 per year.

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How do I pay my Fforestfach water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. Once you've registered an account with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Fforestfach bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Dwr Cymru Welsh Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Fforestfach?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Fforestfach SA5, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Fforestfach Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Fforestfach have about their water supply.

Frequently Asked Questions About Water in Fforestfach

Is tap water in Fforestfach safe to drink?

Yes! You can drink the tap water in Fforestfach. You can rest assured that Fforestfach water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Fforestfach water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Fforestfach water to make it drinkable.

Where does the water in Fforestfach come from?

There are three main sources of water that supply Fforestfach:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Fforestfach

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Fforestfach is below 60ppm, this means the water in in Fforestfach is rated as soft water.

What does this mean?

The water supply to your home in Fforestfach contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Fforestfach.

Fforestfach No Water

If there isn't any running water in your Fforestfach home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Fforestfach.

If there is no water at your Fforestfach home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Fforestfach.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Dwr Cymru Welsh Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Fforestfach water leak or flooding

Fforestfach water problems might include anything from flooding or a leak, to a burst water main in your Fforestfach home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Fforestfach property, you should try to do one of the following as long as it's safe to do so:

  1. Call Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Fforestfach taste strange?

If you notice a change in taste or smell with your Fforestfach water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Fforestfach water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Fforestfach water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Dwr Cymru Welsh Water using the contact information above.

Internet in Fforestfach SA5

Fforestfachinternet connected globe

The speed of your broadband connection at your Fforestfach home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see how it compares to the average internet speed in Fforestfach with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Fforestfach Average Download Speed Fforestfach Average Upload Speed
86.70 Mbps 16.90 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Fforestfach. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote it's the only type of internet connection that's available.

What should you consider when searching for a broadband provider in Fforestfach?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've listed the four important points worth considering before searching for a broadband provider in Fforestfach.

Availability

The first point to bear in mind before searching for a broadband provider in Fforestfach is the issue of availability. The majority of homes in Fforestfach should have access to fibre or 'superfast' connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Fforestfach?

  • Fibre broadband
    • This is fastest connection that's currently available in Fforestfach
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Fforestfach homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Fforestfach.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Fforestfach.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Fforestfach broadband cost

Fforestfach broadband bill

Another important consideration is the price you pay for broadband in Fforestfach. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal when you sign up for a internet connection in Fforestfach. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Fforestfach Broadband Reliability

The reliability of broadband in Fforestfach must also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

The times when we're not working we're watching movies online or gaming online which without a reliable broadband connection at your Fforestfach home will be an important thing to consider.

Fforestfach broadband customer support

Our final tip, the customer service of your Fforestfach broadband connection is of utmost importance. You might never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query efficiently and quickly is definitely something worth considering when selecting an internet provider in Fforestfach.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Fforestfach ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Fforestfach?

The average speed of broadband in Fforestfach is:

Fforestfach Average Download Speed Fforestfach Average Upload Speed
86.70 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Fforestfach, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Fforestfach home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Check out the table below for a rough guide to which speed you should pick when signing up for broadband in Fforestfach.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Fforestfach

Corded telephone area code Fforestfach

The telephone area code, sometimes called the landline dialling code, for Fforestfach is 01806. If you're calling somebody in Fforestfach, and you are not in the same area, you should add 01806 before the number you're trying to call.

How much does an 01806 Fforestfach call cost?

If you have a call plan with your landline or mobile, the phone call should be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Fforestfach

People living in Fforestfach can choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Fforestfach home to the electricity grid and gas networks.

More often than not you won't need to contact the Fforestfach distribution network operator, but if you do, you can find the distribution network operator for Fforestfach in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Fforestfach

The electricity distribution network operator for Fforestfach is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Fforestfach

There are no power plants within a 10 mile radius of Fforestfach.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Fforestfach

You might be wondering which municipalities are within reach of Fforestfach, we've found the five nearest towns and cities to Fforestfach.

Closest five municipalities to Fforestfach
Municipality Distance from Fforestfach
Killay 1.63 miles
Sketty 1.63 miles
Tycoch 1.63 miles
Hendrefoilan 1.63 miles
Glanmor 1.63 miles