Utilities in <u>Gendros

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Your Complete Guide to Utilities in Gendros

If you just moved and have some questions about Gendros? Our comprehensive utilities guide to Gendros will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Gendros water and sewerage. Keep reading to learn everything about utilities in Gendros.

About Gendros, Swansea

Gendros SA5 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Gendros?

Gendros water utilities are supplied by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

How to reach your water provider in Gendros

Speaking to an advisor at Dwr Cymru Welsh Water is one of many options to talk about your Gendros water account.

Below, you can find the principal telephone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Gendros

Water bill in Gendros

Water rates in Gendros depend on whether your home has a water meter or not. It's easy to find out if your Gendros water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Gendros water rates will have a meter number listed on their water bills.

Metered Customers in Gendros

Customers who have a water meter installed at their Gendros property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Gendros home.

Unmetered Customers in Gendros

Customers without a meter at their Gendros home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Gendros home.

The rate unmetered customers pay for water in Gendros is based on the rateable value of your home. The rateable value part of your Gendros water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Gendros may save you money.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Gendros?

The average water bill Gendros residents are being charged is £15.17 monthly, which works out at £182 per year.

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How do I pay my Gendros water bill?

You will first need to register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Gendros bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Dwr Cymru Welsh Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Gendros?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Gendros SA5, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Gendros Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Gendros have about their water supply.

Frequently Asked Questions About Water in Gendros

Is tap water in Gendros safe to drink?

Yes! You can drink the tap water in Gendros. You can rest assured that Gendros water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Gendros water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Gendros water to make it drinkable.

Where does the water in Gendros come from?

There are three main sources of water that supply Gendros:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Gendros

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Gendros is fewer than 60ppm, that means the water hardness in in Gendros is rated as soft water.

What does this mean?

The clean water supply to your home in Gendros contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which means they should last longer.

Selectra recommends

Water softener isn't needed at your home in Gendros.

Gendros No Water

If you have no water in your Gendros home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Gendros.

If there is no water at your Gendros home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Gendros.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Gendros water leak or flooding

Gendros water problems might include anything from a burst water main or flooding, to a leak in your Gendros home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Gendros property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Dwr Cymru Welsh Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Dwr Cymru Welsh Water website and fill out the online form.

Why does the water in Gendros taste strange?

If you find the taste or smell is different with your Gendros water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Gendros water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Gendros water.

If you have questions about your water's taste, smell, or appearance, you can speak to Dwr Cymru Welsh Water via the contact channels listed above.

Broadband Speed in Gendros SA5

Gendrosinternet connected globe

The speed of your internet connection at your Gendros home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see if it matches the average connection speed for Gendros with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Gendros Average Download Speed Gendros Average Upload Speed
86.70 Mbps 16.90 Mbps
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The internet connection type you have can affect the speed you get at your home in Gendros. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection currently available.

What to look for when searching for a broadband provider in Gendros?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Worry not, let's take a look at the top four points to think about when searching for a broadband provider in Gendros.

Availability

The first thing to consider whilst searching for a broadband provider in Gendros is the availability. The majority of homes in Gendros should have access to fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Gendros?

  • Fibre broadband
    • This is the fastest available internet connection in Gendros
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Gendros homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Gendros.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Gendros.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Gendros broadband value for money

Gendros broadband bill

You also need to consider how much it costs for the broadband in Gendros. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the small print of the offer before you commit to a internet connection in Gendros. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Gendros Broadband Reliability

The reliability of broadband in Gendros also needs consideration, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Gendros home is something to think about.

Gendros broadband customer support

Our final tip, the customer support of your Gendros broadband connection is really important. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Gendros.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Gendros have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Gendros?

The average broadband speed in Gendros is:

Gendros Average Download Speed Gendros Average Upload Speed
86.70 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Gendros, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Gendros house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of homes in the UK .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Have a look at the following table to find out which speed you should choose for a broadband service in Gendros.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Gendros

Corded telephone area code Gendros

The telephone dialling code, sometimes called the area code, for Gendros is 01806. When making a call to someone in Gendros, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Gendros call cost?

If calls are included with your landline or mobile tariff, the phone call should be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Gendros

People living in Gendros are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Gendros home to the gas network and electricity grid.

More often than not you will never need to ever contact the Gendros distribution network operator, but should the need arise, you can find the distribution network operator for Gendros right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Gendros

The electricity distribution network operator for Gendros is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Gendros

There are no power plants within a 10 mile radius of Gendros.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Gendros

If you've ever wondered which municipalities are nearby Gendros, in the below table you will find the closest five municipalities to Gendros.

Closest five municipalities to Gendros
Municipality Distance from Gendros
Killay 1.63 miles
Sketty 1.63 miles
Tycoch 1.63 miles
Hendrefoilan 1.63 miles
Glanmor 1.63 miles