Utilities in <u>Glais

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Your Complete Guide to Utilities in Glais

Are you moving and want to know more about Glais? Our comprehensive utilities guide to Glais will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Glais water and sewerage. Keep reading to learn everything about utilities in Glais.

About Glais, Swansea

Glais SA7 has a population of 838 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Glais?

Glais water utilities are supplied by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

How to reach your water provider in Glais

Ringing a contact number for Dwr Cymru Welsh Water is one of many contact methods to talk about your Glais water account.

In the table below we have listed the main telephone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

Additionally, you can communicate with Dwr Cymru Welsh Water, you have the choice of posting a letter or sending an email. You can even send your message through the Dwr Cymru Welsh Water website.

If you prefer to write a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Glais

Water bill in Glais

Water rates in Glais depend on whether your home has a water meter or not. You can easily check if your Glais water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Glais water rates will have a meter number listed on their water bills.

Metered Customers in Glais

Customers who have a water meter installed at their Glais home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges cover the consumption at your Glais home.

Unmetered Customers in Glais

Customers that don't have a water meter at their Glais home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Glais home.

Water rates for unmetered customers in Glais is based on the rateable value of your home. The rateable value calculation of your Glais water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Glais might work out cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Glais?

The average water bill Glais residents are charged is £15.17 per month, which is £182 annually.

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How do I pay my Glais water bill?

First, you must sign up and register with Dwr Cymru Welsh Water. After you've registered with Dwr Cymru Welsh Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Glais bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dwr Cymru Welsh Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Glais?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Glais SA7, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Glais Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Glais have about their water supply.

Frequently Asked Questions About Water in Glais

Is the tap water in Glais safe to drink?

Yes! It's safe to drink the tap water in Glais. You can rest assured that Glais water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Glais water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Glais water to make it drinkable.

Where does the water in Glais come from?

There are three main sources of water that supply Glais:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Glais

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Glais is less than 60ppm, that means the water hardness in in Glais is rated as soft water.

What does this mean?

The water supply to your home in Glais contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which means they should last longer.

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Water softener isn't needed at your home in Glais.

Glais No Water

If you have no water in your Glais home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Glais.

If there is no water at your Glais home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Glais.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for help. You can also try the following:

  1. Look at the "In Your Area" sections on the Dwr Cymru Welsh Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Dwr Cymru Welsh Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Glais water leak or flooding

Glais water problems could be anything from a burst water main or flooding, to a leak in your Glais home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Glais property, you need to do one of the following as quickly as you can:

  1. Call Dwr Cymru Welsh Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Dwr Cymru Welsh Water website and fill out the online form.

Why does the water in Glais taste strange?

If you detect a difference in smell or taste of your Glais water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Glais water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Glais water.

If you have questions about your water's taste, smell, or appearance, you can speak to Dwr Cymru Welsh Water via the contact channels listed above.

Broadband in Glais SA7

Glaisinternet connected globe

The broadband speed you get at your Glais home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average broadband speed for Glais with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Glais Average Download Speed Glais Average Upload Speed
131.50 Mbps 14.80 Mbps
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The internet connection type you have can have an effect on the speed you get in Glais. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection currently available.

What to look for when searching for a broadband provider in Glais?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider could feel daunting. To ease the pressure, we've covered four main points to think about when searching for a broadband provider in Glais.

Availability

The first thing to consider whilst searching for a broadband provider in Glais is the availability. Most homes in Glais can take advantage of fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Glais?

  • Fibre broadband
    • This is the fastest type of connection you can get in Glais
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Glais homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Glais.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Glais.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Glais broadband value for money

Glais broadband bill

You also need to consider how much it costs for the broadband in Glais. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you sign up to a internet service in Glais. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Glais Broadband Reliability

How reliable the broadband is in Glais also needs consideration, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work is a priority.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Glais home is something to think about.

Glais broadband customer support

Our final tip, the technical support for your Glais broadband internet is really important. You might never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue in a fast and efficient manner should be considered when you choose a broadband provider in Glais.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Glais have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in Glais?

The average internet speed in Glais is:

Glais Average Download Speed Glais Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Glais, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Glais house. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Check out the table below for a general idea the kind of broadband speed you should choose for a broadband service in Glais.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Glais

Corded telephone area code Glais

The landline area code, sometimes called the dialling code, for Glais is 01806. When making a call to someone in Glais, and you are not in the same area, you must add 01806 before the number you're trying to call.

How much does an 01806 Glais call cost?

If calls are included with your landline or mobile tariff, the phone call should be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Glais

Residents of Glais can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Glais home to the electricity grid and gas networks.

Most of the time you won't need to contact the Glais distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Glais in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Glais

The electricity distribution network operator for Glais is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Glais

There are no power plants within a 10 mile radius of Glais.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Glais

If you've ever wondered which municipalities are within reach of Glais, in the table below you can see the closest five municipalities to Glais.

Closest five municipalities to Glais
Municipality Distance from Glais
Talycoppa -
Llansamlet -
Birchgrove -
Pentrechwyth 0.98 miles
Port Tennant 0.98 miles