Utilities in <u>Glascoed

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Your Complete Guide to Utilities in Glascoed

If you've moved and have questions about Glascoed? Our comprehensive utilities guide to Glascoed will help you to find out everything about broadband, area codes, power generation and energy distributors, and Glascoed water and sewerage. Keep reading to learn everything about utilities in Glascoed.

About Glascoed, Denbighshire

Glascoed LL22 is located in the county of Denbighshire. Denbighshire has a population of 95,330 people.

Who supplies my water in Glascoed?

Glascoed water services are provided by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

How to get in touch with the water supplier in Glascoed

Ringing a contact number for Dwr Cymru Welsh Water is just one method of contact to talk about your Glascoed water account.

In the table below we have listed the main phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also write to Dwr Cymru Welsh Water, by composing a letter or sending an email. You can even send your message through the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

Customers that would rather email Dwr Cymru Welsh Water, you must use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Price of water in Glascoed

Water bill in Glascoed

Water rates in Glascoed depend on whether your home has a water meter or not. You can easily find out whether your Glascoed water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Glascoed water rates will have a meter number listed on their water bills.

Metered Customers in Glascoed

Customers who have a water meter installed at their Glascoed house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges cover the consumption at your Glascoed home.

Unmetered Customers in Glascoed

Customers that don't have a water meter at their Glascoed home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Glascoed home.

Water rates for unmetered customers in Glascoed is going to be based on the rateable value of your home. The rateable value part of your Glascoed water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, installing a water meter at your Glascoed could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Glascoed?

The average water bill Glascoed residents are charged is £15.17 monthly, which works out at £182 a year.

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How do I pay my Glascoed water bill?

First, you must sign up and register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Glascoed bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Dwr Cymru Welsh Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Glascoed?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Glascoed LL22, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Glascoed Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Glascoed have about their water supply.

Frequently Asked Questions About Water in Glascoed

Is water from the tap in Glascoed safe to drink?

Yes! You can drink the tap water in Glascoed. You can rest assured that Glascoed water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Glascoed water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Glascoed water to make it drinkable.

Where does the water in Glascoed come from?

There are three main sources of water that supply Glascoed:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Glascoed

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Glascoed is fewer than 60ppm, that makes the water hardness in in Glascoed is rated as soft water.

What does this mean?

The clean water supply to your home in Glascoed contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Glascoed.

Glascoed No Water

If there isn't any running water in your Glascoed home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Glascoed.

If there is no water at your Glascoed home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Glascoed.

If your home has no cold water, not even a trickle, contact Dwr Cymru Welsh Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Dwr Cymru Welsh Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Glascoed water leak or flooding

Glascoed water problems could be anything from a leak, a burst water main, or flooding in your Glascoed home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Glascoed property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Glascoed taste strange?

If you detect a difference in smell or taste of your Glascoed water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Glascoed water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Glascoed water.

If you have questions about your water's taste, smell, or appearance, you can speak to Dwr Cymru Welsh Water via the contact channels listed above.

Broadband in Glascoed LL22

Glascoedinternet connected globe

The speed of your internet connection at your Glascoed home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average connection speed for Glascoed with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Glascoed Average Download Speed Glascoed Average Upload Speed
53.70 Mbps 11.60 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Glascoed. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK this type of connection is the only one currently available.

What to look for when picking a broadband provider in Glascoed?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, let's take a look at the top four points worth considering before picking a broadband provider in Glascoed.

Availability

The first thing you need to think about before picking a broadband provider in Glascoed is the availability. Whilst many homes in Glascoed should have access to superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Glascoed?

  • Fibre broadband
    • This is fastest connection that's currently available in Glascoed
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Glascoed homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Glascoed.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Glascoed.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Glascoed broadband value for money

Glascoed broadband bill

You also need to consider how much it costs for the broadband in Glascoed. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you commit to a broadband connection in Glascoed. Some providers will raise the price even before your contract has finished. In the news recently, there was a BT price hike that has affected millions of customers.

Glascoed Broadband Reliability

How reliable the broadband is in Glascoed must also be considered, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to do your work can be extremely important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Glascoed home is something to think about.

Glascoed broadband customer service

Finally, the technical support for your Glascoed internet connection is of utmost importance. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query in a fast and efficient manner is a strong plus when selecting an internet provider in Glascoed.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Glascoed have about their internet connection.

Broadband FAQs

What's the average broadband speed in Glascoed?

The average internet speed in Glascoed is:

Glascoed Average Download Speed Glascoed Average Upload Speed
53.70 Mbps 11.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Glascoed, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Glascoed home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Have a look at the following table for a general idea the kind of broadband speed you should choose for a broadband service in Glascoed.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone area code for Glascoed

Corded telephone area code Glascoed

The telephone dialling code, sometimes called the area code, for Glascoed is 01745. If you call someone in Glascoed, and you are in a different area, you must add 01745 to the number you'd like to call.

How much does an 01745 Glascoed call cost?

If calls are included with your landline or mobile tariff, then the call cost will probably be included in that tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Glascoed

Residents in Glascoed are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Glascoed home to the gas network and electricity grid.

More often than not you will never need to ever contact the Glascoed distribution network operator, but if you do, you can find the distribution network operator for Glascoed below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Glascoed

The electricity distribution network operator for Glascoed is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Glascoed

There are no power plants within a 10 mile radius of Glascoed.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Glascoed

You might be wondering which municipalities are within reach of Glascoed, in the below table you will find the five nearest towns and cities to Glascoed.