Utilities in <u>Gorseinon

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Your Complete Guide to Utilities in Gorseinon

Are you moving and want to know more about Gorseinon? Our utilities guide to Gorseinon will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Gorseinon water and sewerage. Keep reading to learn everything about utilities in Gorseinon.

About Gorseinon, Swansea

Gorseinon SA4 has a population of 15,757 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Gorseinon?

Gorseinon water services are supplied by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

How to get in touch with the water supplier in Gorseinon

Ringing a contact number for Dwr Cymru Welsh Water is one of many contact methods to deal with your Gorseinon water account.

In the table below you will find the phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also write to Dwr Cymru Welsh Water, by composing a letter or sending an email. You can even send your message through the Dwr Cymru Welsh Water website.

If you prefer to write a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you want to email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Gorseinon

Water bill in Gorseinon

Water rates in Gorseinon depend on whether your home has a water meter or not. You can easily find out whether your Gorseinon water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Gorseinon water rates will have a meter number listed on their water bills.

Metered Customers in Gorseinon

Customers that have a water meter at their Gorseinon house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Gorseinon home.

Unmetered Customers in Gorseinon

Customers who don't have a meter at their Gorseinon home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Gorseinon home.

Water rates for unmetered customers in Gorseinon is based on the rateable value of your home. The rateable value of your Gorseinon water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your Gorseinon might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Gorseinon?

The average water bill Gorseinon residents are being charged is £15.17 each month, that's £182 annually.

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How do I pay my Gorseinon water bill?

You will first need to register with Dwr Cymru Welsh Water. After you've registered with Dwr Cymru Welsh Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Gorseinon bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Dwr Cymru Welsh Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Gorseinon?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Gorseinon SA4, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Gorseinon Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Gorseinon have about their water supply.

Frequently Asked Questions About Water in Gorseinon

Is the tap water in Gorseinon safe to drink?

Yes! The tap water is safe to drink in Gorseinon. You can rest assured that Gorseinon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Gorseinon water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Gorseinon water to make it drinkable.

Where does the water in Gorseinon come from?

There are three main sources of water that supply Gorseinon:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Gorseinon

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Gorseinon is below 60ppm, that makes the water hardness in in Gorseinon is rated as soft water.

What does this mean?

The clean water supply to your home in Gorseinon contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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Water softener isn't needed at your home in Gorseinon.

Gorseinon No Water

If you don't have any running water in your Gorseinon home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Gorseinon.

If there is no water at your Gorseinon home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Gorseinon.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for advice. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Dwr Cymru Welsh Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Gorseinon water leak or flooding

Gorseinon water problems could be anything from a burst water main or flooding, to a leak in your Gorseinon home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Gorseinon property, you need to do one of the following as quickly as you can:

  1. Contact Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Dwr Cymru Welsh Water website and fill in the form to report the problem.

Why does the water in Gorseinon taste strange?

If you notice a change in taste or smell with your Gorseinon water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Gorseinon water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Gorseinon water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Dwr Cymru Welsh Water using the contact information above.

Broadband Speed in Gorseinon SA4

Gorseinoninternet connected globe

The broadband speed you get at your Gorseinon home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and see if it matches the average broadband speed for Gorseinon with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Gorseinon Average Download Speed Gorseinon Average Upload Speed
64.10 Mbps 16.70 Mbps
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The type of internet connection you have can have an effect on the speed you get in Gorseinon. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK it's the only type of internet connection available.

What to look for when searching for a broadband provider in Gorseinon?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, we've covered four main points that you should consider when searching for a broadband provider in Gorseinon.

Availability

The first point to bear in mind whilst searching for a broadband provider in Gorseinon is the availability. Whilst many homes in Gorseinon can take advantage of fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Gorseinon?

  • Fibre broadband
    • This is the fastest type of connection you can get in Gorseinon
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Gorseinon homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Gorseinon.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Gorseinon.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Gorseinon broadband value for money

Gorseinon broadband bill

You should also think about the price you pay for broadband in Gorseinon. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the small print of the offer before you sign up to a internet connection in Gorseinon. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Gorseinon Broadband Reliability

The reliability of broadband in Gorseinon should also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work can be extremely important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Gorseinon home is something to think about.

Gorseinon broadband customer support

Finally, the customer service of your Gorseinon internet connection is of utmost importance. You might never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that is able to solve your issue in a fast and efficient manner is a strong plus when you choose a broadband provider in Gorseinon.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Gorseinon have about broadband internet.

Broadband FAQs

How fast is the broadband in Gorseinon?

The average broadband speed in Gorseinon is:

Gorseinon Average Download Speed Gorseinon Average Upload Speed
64.10 Mbps 16.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Gorseinon, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Gorseinon home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

What speed internet is best for me?

That would depend on how you will use the internet. Check out the table below to find out what sort of download speed you should choose when getting connected in Gorseinon.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Gorseinon

Corded telephone area code Gorseinon

The telephone area code, sometimes called the landline dialling code, for Gorseinon is 01806. If you call someone in Gorseinon, and you are in a different area, you must add 01806 before the number you're trying to call.

How much does an 01806 Gorseinon call cost?

If you have calls included with your landline or mobile tariff, the phone call will probably be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Gorseinon

Residents in Gorseinon can choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Gorseinon home to the gas network and electricity grid.

Most of the time you won't need to speak to the Gorseinon distribution network operator, but if you do, you can find the distribution network operator for Gorseinon in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Gorseinon

The electricity distribution network operator for Gorseinon is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Gorseinon

There are no power plants within a 10 mile radius of Gorseinon.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Gorseinon

You might be wondering which municipalities are within reach of Gorseinon, in the table below you can see the five closest municipalities to Gorseinon.