Utilities in <u>Ilston

Need help with your utilities in Ilston?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

Your Complete Guide to Utilities in Ilston

If you just moved and have some questions about Ilston? Our utilities guide to Ilston will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Ilston water and sewerage. Keep reading to learn everything about utilities in Ilston.

About Ilston, Swansea

Ilston SA2 has a population of 537 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Ilston?

Ilston water utilities are supplied by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Ilston

Speaking to an advisor at Dwr Cymru Welsh Water is one of many options to deal with your Ilston water account.

In the table below you will find the contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Ilston?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Ilston?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Dwr Cymru Welsh Water

Additionally, you can communicate with Dwr Cymru Welsh Water, either by email or with a letter in the post. You can also submit your request on the Dwr Cymru Welsh Water website.

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Ilston

Water bill in Ilston

Water rates in Ilston will vary depending on if your home has a water meter or not. You can easily check if your Ilston water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Ilston water rates will have a meter number listed on their water bills.

Metered Customers in Ilston

Customers with a water meter at their Ilston home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. While the variable charges cover the usage at your Ilston home.

Unmetered Customers in Ilston

Customers without a meter at their Ilston home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Ilston home.

The rate unmetered customers pay for water in Ilston will be based on the rateable value of your home. The rateable value calculation of your Ilston water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Ilston may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Ilston?

The average water bill Ilston residents are billed is £15.17 per month, which is £182 a year.

water billSelectra blue

Expensive Ilston water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Ilston water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Ilston water bill?

First, you must sign up and register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Ilston bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Dwr Cymru Welsh Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Ilston?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Ilston SA2, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ilston Water Frequently Asked Questions

Below we have answered some common questions that customers in Ilston have about their water supply.

Frequently Asked Questions About Water in Ilston

Is water from the tap in Ilston safe to drink?

Yes! It's safe to drink the tap water in Ilston. You can rest assured that Ilston water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Ilston water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Ilston water to make it drinkable.

Where does the water in Ilston come from?

There are three main sources of water that supply Ilston:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Ilston

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Ilston is fewer than 60ppm, that makes the water hardness in in Ilston is rated as soft water.

What does this mean?

The water supply to your home in Ilston contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

Selectra recommends

Water softener isn't needed at your home in Ilston.

Ilston No Water

If you have no water in your Ilston home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Ilston.

If there is no water at your Ilston home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Ilston.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Ilston water leak or flooding

Ilston water problems might include anything from flooding or a leak, to a burst water main in your Ilston home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Ilston property, you must do one of the following as soon as possible:

  1. Contact Dwr Cymru Welsh Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Dwr Cymru Welsh Water website and fill in the form to report the problem.

Why does the water in Ilston taste strange?

If you notice a change in taste or smell with your Ilston water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Ilston water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Ilston water.

If you have questions about your water's taste, smell, or appearance, you can speak to Dwr Cymru Welsh Water using the contact information above.

Broadband in Ilston SA2

Ilstoninternet connected globe

The speed of your internet connection at your Ilston home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average connection speed for Ilston with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ilston Average Download Speed Ilston Average Upload Speed
86.70 Mbps 16.90 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Ilston?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Ilston?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The internet connection type you have can have an effect on the speed you get in Ilston. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection available.

What to look for when searching for a broadband provider in Ilston?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider might seem daunting at first. Worry not, we've listed the four important points to think about when searching for a broadband provider in Ilston.

Availability

The first thing to consider whilst searching for a broadband provider in Ilston is what's available. Most homes in Ilston can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Ilston?

  • Fibre broadband
    • This is the fastest type of connection you can get in Ilston
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Ilston homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Ilston.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Ilston.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
blue sim cardSelectra blue

Unlimited data in Ilston?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Ilston?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Ilston broadband value for money

Ilston broadband bill

You also need to consider the price you pay for broadband in Ilston. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you commit to a internet connection in Ilston. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Ilston Broadband Reliability

The reliability of the broadband connection is in Ilston also needs consideration, with many of us working from home full-time or just a few days per week, we need to have a reliable internet connection to do your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Ilston home is something to think about.

Ilston broadband customer support

Lastly, the customer service of your Ilston broadband internet is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that is able to solve your issue quickly and efficiently should be considered when you choose a broadband provider in Ilston.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

Below we've answered some our the most common questions that customers in Ilston ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Ilston?

The average speed of broadband in Ilston is:

Ilston Average Download Speed Ilston Average Upload Speed
86.70 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Ilston, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Ilston house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

It really does depend on what you will be using the internet for. Check out the table below for a rough guide to what sort of download speed you should choose for a broadband service in Ilston.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the landline area code in Ilston

Corded telephone area code Ilston

The telephone dialling code, sometimes called the area code, for Ilston is 01806. If you call someone in Ilston, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Ilston call cost?

If you have calls included with your landline or mobile tariff, the phone call is likely to be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Ilston

Residents of Ilston are free to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Ilston home to the gas and electricity networks.

In many cases you won't need to speak to the Ilston distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Ilston right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Ilston

The electricity distribution network operator for Ilston is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Ilston?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Ilston?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Ilston

There are no power plants within a 10 mile radius of Ilston.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Ilston

Perhaps you're wondering which towns and cities are nearby Ilston, we've found the closest five municipalities to Ilston.