Your Complete Guide to Utilities in Langstone

If you've moved and have questions about Langstone? Our complete guide to utilities in Langstone will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Langstone water and sewerage. Keep reading to learn everything about utilities in Langstone.

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About Langstone, Newport

Langstone NP18 has a population of 4,730 and is located in the county of Newport. Newport has a population of 145,700 people.

Who supplies my water in Langstone?

Langstone water services are provided by Dwr Cymru Welsh Water. Here are the main contact numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Langstone

Ringing a contact number for Dwr Cymru Welsh Water is just one method of contact to discuss your Langstone water account.

In the table below we have listed the main contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365

Write to Dwr Cymru Welsh Water

Additionally, you can communicate with Dwr Cymru Welsh Water, by composing a letter or sending an email. You can also submit your request on the Dwr Cymru Welsh Water website.

If you prefer to write a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you want to email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
[email protected]
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Water rates in Langstone

Water bill in Langstone

Water rates in Langstone are based on if your home has a water meter or not. You can easily check if your Langstone water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Langstone water rates will have a meter number listed on their water bills.

Metered Customers in Langstone

Customers with a water meter at their Langstone home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. While the variable charges cover the usage at your Langstone home.

Unmetered Customers in Langstone

Customers without a meter at their Langstone home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Langstone home.

The rate unmetered customers pay for water in Langstone is based on the rateable value of your home. The rateable value calculation of your Langstone water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Langstone might work out cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Langstone?

The average water bill Langstone residents are being charged is £15.17 monthly, which works out at £182 a year.

How do I pay my Langstone water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Langstone bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Dwr Cymru Welsh Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Langstone?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Langstone NP18, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Langstone Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Langstone have about their water supply.

Frequently Asked Questions About Water in Langstone

Is water from the tap in Langstone safe to drink?

Yes! The tap water is safe to drink in Langstone. You can rest assured that Langstone water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Langstone water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Langstone water to make it drinkable.

Where does the water in Langstone come from?

There are three main sources of water that supply Langstone:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Langstone

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Langstone is fewer than 60ppm, this means the water in in Langstone is rated as soft water.

What does this mean?

The water being supplied to your home in Langstone contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which means they should last longer.

Selectra recommends

Water softener isn't needed at your home in Langstone.

Langstone No Water

If you don't have any running water in your Langstone home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Langstone.

If there is no water at your Langstone home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Langstone.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Langstone water leak or flooding

Langstone water problems might include anything from a burst water main or flooding, to a leak in your Langstone home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Langstone property, you should try to do one of the following as long as it's safe to do so:

  1. Call Dwr Cymru Welsh Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the Dwr Cymru Welsh Water website and fill out the online form.

Why does the water in Langstone taste strange?

If you detect a difference in smell or taste of your Langstone water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Langstone water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Langstone water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Dwr Cymru Welsh Water via the contact channels listed above.

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Internet in Langstone NP18

Langstoneinternet connected globe

The speed of your internet connection at your Langstone home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average connection speed for Langstone with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Langstone Average Download Speed Langstone Average Upload Speed
96.10 Mbps 15.30 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Langstone. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one that's available.

What to look for when searching for a broadband provider in Langstone?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider can be unnerving. Worry not, we've covered four main points that you should consider when searching for a broadband provider in Langstone.

Availability

The first point to bear in mind when searching for a broadband provider in Langstone is the issue of availability. Most homes in Langstone should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Langstone?

  • Fibre broadband
    • This is the fastest type of connection you can get in Langstone
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Langstone homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Langstone.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Langstone.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Langstone broadband price

Langstone broadband bill

You also need to consider how much it costs for the broadband in Langstone. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you commit to a internet connection in Langstone. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Langstone Broadband Reliability

The reliability of the broadband connection is in Langstone must also be considered, with many people working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Langstone home is something to think about.

Langstone broadband customer support

Lastly, the technical support for your Langstone broadband internet is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a high level of customer support that can deal with your problem efficiently and quickly should be considered when making a decision for a broadband internet provider in Langstone.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Langstone ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Langstone?

The average speed of broadband in Langstone is:

Langstone Average Download Speed Langstone Average Upload Speed
96.10 Mbps 15.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Langstone, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Langstone property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Check out the table below to find out what sort of download speed you should take for a broadband service in Langstone.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

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What's the telephone dialling code of Langstone

Corded telephone area code Langstone

The telephone dialling code, sometimes called the area code, for Langstone is 01806. If you're calling somebody in Langstone, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Langstone call cost?

If you have a call plan with your landline or mobile tariff, the phone call is likely to be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Langstone

Residents of Langstone are free to choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Langstone home to the electricity grid and gas networks.

More often than not you won't need to contact the Langstone distribution network operator, but should you ever need to, you can find the distribution network operator for Langstone in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Langstone

The electricity distribution network operator for Langstone is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Langstone

There are no power plants within a 10 mile radius of Langstone.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Langstone

You might be wondering which municipalities are nearby Langstone, in the table below you can see the five closest municipalities to Langstone.

Closest five municipalities to Langstone
Municipality Distance from Langstone
Llanwern -
Llandegveth -
Cwmbran 1.39 miles