Utilities in <u>Llansamlet

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A Complete Guide to Utilities in Llansamlet

If you've moved and have questions about Llansamlet? Our comprehensive utilities guide to Llansamlet will explain in detail everything about broadband, area codes, power generation and energy distributors, and Llansamlet water and sewerage. Keep reading to learn everything about utilities in Llansamlet.

About Llansamlet, Swansea

Llansamlet SA7 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Llansamlet?

Llansamlet water services are supplied by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

How to get in touch with the water supplier in Llansamlet

Ringing a contact number for Dwr Cymru Welsh Water is just one method of contact to talk about your Llansamlet water problems.

In the table below we have listed the main phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

Additionally, you can communicate with Dwr Cymru Welsh Water, by composing a letter or sending an email. You can also submit your request on the Dwr Cymru Welsh Water website.

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you want to email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Price of water in Llansamlet

Water bill in Llansamlet

Water rates in Llansamlet will vary depending on if your home has a water meter or not. You can easily check if your Llansamlet water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Llansamlet water rates will have a meter number listed on their water bills.

Metered Customers in Llansamlet

Customers who have a water meter installed at their Llansamlet property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. While the variable charges cover the usage at your Llansamlet home.

Unmetered Customers in Llansamlet

Customers who don't have a meter at their Llansamlet home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Llansamlet home.

As an unmetered customer, the rate you pay for water in Llansamlet will be based on the rateable value of your home. The rateable value calculation of your Llansamlet water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Llansamlet could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Llansamlet?

The average water bill Llansamlet residents are being charged is £15.17 monthly, which works out at £182 per year.

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How do I pay my Llansamlet water bill?

First, you must sign up and register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Llansamlet bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Dwr Cymru Welsh Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Llansamlet?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Llansamlet SA7, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Llansamlet Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Llansamlet have about their water supply.

Frequently Asked Questions About Water in Llansamlet

Is tap water in Llansamlet safe to drink?

Yes! It's safe to drink the tap water in Llansamlet. You can rest assured that Llansamlet water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Llansamlet water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Llansamlet water to make it drinkable.

Where does the water in Llansamlet come from?

There are three main sources of water that supply Llansamlet:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Llansamlet

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Llansamlet is below 60ppm, this means the water in in Llansamlet is rated as soft water.

What does this mean?

The clean water supply to your home in Llansamlet contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Llansamlet.

Llansamlet No Water

If you don't have any running water in your Llansamlet home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Llansamlet.

If there is no water at your Llansamlet home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Llansamlet.

If your home has no cold water, not even a trickle, contact Dwr Cymru Welsh Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Dwr Cymru Welsh Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Dwr Cymru Welsh Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Llansamlet water leak or flooding

Llansamlet water problems can include anything from flooding or a leak, to a burst water main in your Llansamlet home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Llansamlet property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Dwr Cymru Welsh Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Dwr Cymru Welsh Water website and fill in the form to report the problem.

Why does the water in Llansamlet taste strange?

If you detect a difference in smell or taste of your Llansamlet water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Llansamlet water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Llansamlet water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Dwr Cymru Welsh Water on the contact details above.

Broadband in Llansamlet SA7

Llansamletinternet connected globe

The speed of your internet connection at your Llansamlet home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see how it compares to the average internet speed in Llansamlet with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Llansamlet Average Download Speed Llansamlet Average Upload Speed
131.50 Mbps 14.80 Mbps
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The type of internet connection you have can have an effect on the speed you get in Llansamlet. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, in some remote parts of the UK this type of connection is the only one currently available.

What should you consider when picking a broadband provider in Llansamlet?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. Worry not, we've listed the four important points that you should consider when picking a broadband provider in Llansamlet.

Availability

The first point to bear in mind before picking a broadband provider in Llansamlet is what's available. Most homes in Llansamlet should have access to superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Llansamlet?

  • Fibre broadband
    • This is the fastest type of connection you can get in Llansamlet
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Llansamlet homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Llansamlet.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Llansamlet.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Llansamlet broadband cost

Llansamlet broadband bill

You also need to consider the monthly cost of broadband in Llansamlet. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal when you sign up for a broadband connection in Llansamlet. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Llansamlet Broadband Reliability

How reliable the broadband is in Llansamlet should also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Llansamlet home will be an important thing to consider.

Llansamlet broadband customer service

Finally, the technical support for your Llansamlet broadband internet is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that deals with your query quickly and efficiently should be considered when selecting an internet provider in Llansamlet.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Llansamlet have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Llansamlet?

The average speed of broadband in Llansamlet is:

Llansamlet Average Download Speed Llansamlet Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Llansamlet, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Llansamlet house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Take a look at this table to find out the kind of broadband speed you should pick for a broadband service in Llansamlet.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Llansamlet

Corded telephone area code Llansamlet

The telephone area code, sometimes called the landline dialling code, for Llansamlet is 01806. If you're calling somebody in Llansamlet, and you are in a different area, you must add 01806 to the number you'd like to call.

How much does an 01806 Llansamlet call cost?

If calls are included with your landline or mobile, then the call cost will probably be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Llansamlet

People living in Llansamlet are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the gas and electricity is going to be maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Llansamlet home to the gas and electricity networks.

More often than not you will never need to ever contact the Llansamlet distribution network operator, but should the need arise, you can find the distribution network operator for Llansamlet below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Llansamlet

The electricity distribution network operator for Llansamlet is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Llansamlet

There are no power plants within a 10 mile radius of Llansamlet.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Llansamlet

You might be wondering which municipalities are nearby Llansamlet, we've found the five closest municipalities to Llansamlet.

Closest five municipalities to Llansamlet
Municipality Distance from Llansamlet
Talycoppa -
Glais -
Birchgrove -
Pentrechwyth 0.98 miles
Port Tennant 0.98 miles