Your Complete Guide to Utilities in Llanwern

If you just moved and have some questions about Llanwern? Our comprehensive utilities guide to Llanwern is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Llanwern water and sewerage. Keep reading to learn everything about utilities in Llanwern.

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About Llanwern, Newport

Llanwern NP18 has a population of 3,637 and is located in the county of Newport. Newport has a population of 145,700 people.

Who supplies my water in Llanwern?

Llanwern water utilities are supplied by Dwr Cymru Welsh Water. Here are the main contact numbers for Dwr Cymru Welsh Water:

How to reach your water provider in Llanwern

Calling a phone number for Dwr Cymru Welsh Water is one of many options to talk about your Llanwern water issues.

In the table below we have listed the main telephone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365

Write to Dwr Cymru Welsh Water

Additionally, you can communicate with Dwr Cymru Welsh Water, by composing a letter or sending an email. You can also send your request via the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

Customers that would rather email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
[email protected]
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Price of water in Llanwern

Water bill in Llanwern

Water rates in Llanwern depend on whether your home has a water meter or not. It's easy to find out if your Llanwern water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Llanwern water rates will have a meter number listed on their water bills.

Metered Customers in Llanwern

Customers with a water meter at their Llanwern house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges cover the consumption at your Llanwern home.

Unmetered Customers in Llanwern

Customers that don't have a water meter at their Llanwern home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Llanwern home.

Water rates for unmetered customers in Llanwern is based on the rateable value of your home. The rateable value part of your Llanwern water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Llanwern may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Llanwern?

The average water bill Llanwern residents are being charged is £15.17 monthly, which works out at £182 annually.

How do I pay my Llanwern water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Llanwern bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Dwr Cymru Welsh Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Llanwern?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Llanwern NP18, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Llanwern Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Llanwern have about their water supply.

Frequently Asked Questions About Water in Llanwern

Is the tap water in Llanwern safe to drink?

Yes! You can drink the tap water in Llanwern. You can rest assured that Llanwern water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Llanwern water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Llanwern water to make it drinkable.

Where does the water in Llanwern come from?

There are three main sources of water that supply Llanwern:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Llanwern

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Llanwern is fewer than 60ppm, this means the water in in Llanwern is rated as soft water.

What does this mean?

The water supply to your home in Llanwern contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Llanwern.

Llanwern No Water

If there isn't any running water in your Llanwern home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Llanwern.

If there is no water at your Llanwern home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Llanwern.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Dwr Cymru Welsh Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Llanwern water leak or flooding

Llanwern water problems could be anything from a burst water main or flooding, to a leak in your Llanwern home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Llanwern property, you need to do one of the following as quickly as you can:

  1. Contact Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Dwr Cymru Welsh Water website and fill in the form to report the problem.

Why does the water in Llanwern taste strange?

If you notice a change in taste or smell with your Llanwern water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Llanwern water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Llanwern water.

If you have questions about your water's taste, smell, or appearance, you can speak to Dwr Cymru Welsh Water using the contact information above.

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Internet in Llanwern NP18

Llanwerninternet connected globe

The speed of your internet connection at your Llanwern home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test your internet speed and see if it matches the average connection speed for Llanwern with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Llanwern Average Download Speed Llanwern Average Upload Speed
96.10 Mbps 15.30 Mbps
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The internet connection type you have can have an effect on the speed you get in Llanwern. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection currently available.

Things to consider when picking a broadband provider in Llanwern?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. Don't worry, let's take a look at the top four points worth considering before picking a broadband provider in Llanwern.

Availability

The first thing to consider before picking a broadband provider in Llanwern is the availability. The majority of homes in Llanwern can take advantage of fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Llanwern?

  • Fibre broadband
    • This is the fastest type of connection you can get in Llanwern
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Llanwern homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Llanwern.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Llanwern.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Llanwern broadband value for money

Llanwern broadband bill

You also need to consider the price you pay for broadband in Llanwern. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you commit to a broadband connection in Llanwern. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Llanwern Broadband Reliability

How reliable the broadband is in Llanwern also needs consideration, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Llanwern home is going to be important.

Llanwern broadband customer service

Our final tip, the technical support for your Llanwern broadband internet is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Llanwern.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Llanwern ask about their broadband.

Broadband FAQs

Is the internet fast in Llanwern?

The average internet speed in Llanwern is:

Llanwern Average Download Speed Llanwern Average Upload Speed
96.10 Mbps 15.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Llanwern, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Llanwern home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What broadband speed do I need?

That will be dependant on how you will use the internet. Have a look at the following table to find out the kind of broadband speed you should choose for a broadband service in Llanwern.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

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What's the telephone dialling code of Llanwern

Corded telephone area code Llanwern

The telephone dialling code, sometimes called the area code, for Llanwern is 01806. If you're calling somebody in Llanwern, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Llanwern call cost?

If calls are included with your mobile or landline tariff, then the call cost should be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Llanwern

Residents in Llanwern are able to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Llanwern home to the gas and electricity networks.

Most of the time you won't need to speak to the Llanwern distribution network operator, but if you do, you can easily find out which DNO is responsible for Llanwern right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Llanwern

The electricity distribution network operator for Llanwern is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Llanwern

There are no power plants within a 10 mile radius of Llanwern.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Llanwern

You might be wondering which municipalities are close to Llanwern, in the below table you will find the five nearest towns and cities to Llanwern.

Closest five municipalities to Llanwern
Municipality Distance from Llanwern
Langstone -
Llandegveth -
Cwmbran 1.39 miles