Utilities in <u>Magor

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Your Complete Guide to Utilities in Magor

If you've moved and have questions about Magor? Our utilities guide to Magor is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Magor water and sewerage. Keep reading to learn everything about utilities in Magor.

About Magor, Monmouthshire

Magor NP26 has a population of 6,140 and is located in the county of Monmouthshire. Monmouthshire has a population of 94,142 people.

Who supplies my water in Magor?

Magor water services are supplied by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

How to get in touch with the water supplier in Magor

Ringing a contact number for Dwr Cymru Welsh Water is just one method of contact to deal with your Magor water issues.

Below, you can find the principal phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also write to Dwr Cymru Welsh Water, by composing a letter or sending an email. You can even send your message through the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you want to email Dwr Cymru Welsh Water, you must use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Magor

Water bill in Magor

Water rates in Magor are based on if your home has a water meter or not. You can easily find out whether your Magor water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Magor water rates will have a meter number listed on their water bills.

Metered Customers in Magor

Customers with a water meter at their Magor home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. While the variable charges cover the usage at your Magor home.

Unmetered Customers in Magor

Customers without a meter at their Magor home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Magor home.

As an unmetered customer, the rate you pay for water in Magor will be based on the rateable value of your home. The rateable value part of your Magor water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, having a water meter installed at your Magor could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Magor?

The average water bill Magor residents are billed is £15.17 each month, that's £182 per year.

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How do I pay my Magor water bill?

First, you must sign up and register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Magor bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Dwr Cymru Welsh Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Magor?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Magor NP26, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Magor Water Frequently Asked Questions

Below we have answered some common questions that customers in Magor have about their water supply.

Frequently Asked Questions About Water in Magor

Is water from the tap in Magor safe to drink?

Yes! It's safe to drink the tap water in Magor. You can rest assured that Magor water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Magor water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Magor water to make it drinkable.

Where does the water in Magor come from?

There are three main sources of water that supply Magor:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Magor

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Magor is fewer than 60ppm, this means the water in in Magor is rated as soft water.

What does this mean?

The water being supplied to your home in Magor contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Magor.

Magor No Water

If you don't have any running water in your Magor home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Magor.

If there is no water at your Magor home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Magor.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Dwr Cymru Welsh Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Magor water leak or flooding

Magor water problems can include anything from flooding or a leak, to a burst water main in your Magor home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Magor property, you need to do one of the following as quickly as you can:

  1. Contact Dwr Cymru Welsh Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Magor taste strange?

If you notice a change in taste or smell with your Magor water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Magor water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Magor water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Dwr Cymru Welsh Water using the contact information above.

Broadband in Magor NP26

Magorinternet connected globe

The speed of your internet connection at your Magor home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test your internet speed and see how it compares to the average internet speed in Magor with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Magor Average Download Speed Magor Average Upload Speed
82.00 Mbps 13.40 Mbps
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The type of internet connection you have can affect your download and upload speed in Magor. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

Things to consider when picking a broadband provider in Magor?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, let's take a look at the top four points that you should consider when picking a broadband provider in Magor.

Availability

The first thing you need to think about whilst picking a broadband provider in Magor is the issue of availability. Whilst many homes in Magor should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Magor?

  • Fibre broadband
    • This is fastest connection that's currently available in Magor
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Magor homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Magor.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Magor.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Magor broadband price

Magor broadband bill

You should also think about the price you pay for broadband in Magor. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal when you sign up for a broadband connection in Magor. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Magor Broadband Reliability

The reliability of broadband in Magor should also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Magor home is going to be important.

Magor broadband customer service

Finally, the customer support of your Magor internet connection is of utmost importance. You might never need to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Magor.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Magor ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Magor?

The average speed of broadband in Magor is:

Magor Average Download Speed Magor Average Upload Speed
82.00 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Magor, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Magor property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Have a look at the following table for a rough guide to what sort of download speed you should take when getting connected in Magor.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Magor

Corded telephone area code Magor

The telephone dialling code, sometimes called the area code, for Magor is 01806. If you're calling somebody in Magor, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Magor call cost?

If you have calls included with your mobile or landline tariff, then the call cost will probably be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have calls included in your tariff, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Magor

Residents of Magor are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Magor home to the gas and electricity networks.

Most of the time you won't need to speak to the Magor distribution network operator, but should you ever need to, you can quickly find out which DNO covers Magor below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Magor

The electricity distribution network operator for Magor is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Magor

There are no power plants within a 10 mile radius of Magor.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Magor

You might be wondering which municipalities are within reach of Magor, in the below table you will find the five closest municipalities to Magor.

Closest five municipalities to Magor
Municipality Distance from Magor
Caldicot -
Maindee 5.14 miles
Beechwood 5.14 miles
St. Julians 5.14 miles