Your Complete Guide to Utilities in Maindee

Are you moving and want to know more about Maindee? Our complete guide to utilities in Maindee will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Maindee water and sewerage. Keep reading to learn everything about utilities in Maindee.

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About Maindee, Newport

Maindee NP19 has a population of 6,700 and is located in the county of Newport. Newport has a population of 145,700 people.

Who supplies my water in Maindee?

Maindee water services are provided by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

How to get in touch with the water supplier in Maindee

Ringing a contact number for Dwr Cymru Welsh Water is one of many contact methods to discuss your Maindee water account.

Below, you can find the principal phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365

Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, by composing a letter or sending an email. You can also send your request via the Dwr Cymru Welsh Water website.

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
[email protected]
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Price of water in Maindee

Water bill in Maindee

Water rates in Maindee depend on whether your home has a water meter or not. You can easily check if your Maindee water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Maindee water rates will have a meter number listed on their water bills.

Metered Customers in Maindee

Customers with a water meter at their Maindee property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges cover the consumption at your Maindee home.

Unmetered Customers in Maindee

Customers who don't have a meter at their Maindee home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Maindee home.

The rate unmetered customers pay for water in Maindee is going to be based on the rateable value of your home. The rateable value calculation of your Maindee water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Maindee might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Maindee?

The average water bill Maindee residents are billed is £15.17 per month, which is £182 per year.

How do I pay my Maindee water bill?

You will first need to register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Maindee bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dwr Cymru Welsh Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Maindee?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Maindee NP19, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Maindee Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Maindee have about their water supply.

Frequently Asked Questions About Water in Maindee

Is water from the tap in Maindee safe to drink?

Yes! It's safe to drink the tap water in Maindee. You can rest assured that Maindee water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Maindee water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Maindee water to make it drinkable.

Where does the water in Maindee come from?

There are three main sources of water that supply Maindee:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Maindee

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Maindee is less than 60ppm, this means the water in in Maindee is rated as soft water.

What does this mean?

The clean water supply to your home in Maindee contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which means they should last longer.

Selectra recommends

Water softener isn't needed at your home in Maindee.

Maindee No Water

If you have no water in your Maindee home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Maindee.

If there is no water at your Maindee home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Maindee.

If your home has no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Dwr Cymru Welsh Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Maindee water leak or flooding

Maindee water problems might include anything from a leak, a burst water main, or flooding in your Maindee home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Maindee property, you must do one of the following as soon as possible:

  1. Contact Dwr Cymru Welsh Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Dwr Cymru Welsh Water website and fill in the form to report the problem.

Why does the water in Maindee taste strange?

If you notice a change in taste or smell with your Maindee water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Maindee water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Maindee water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Dwr Cymru Welsh Water via the contact channels listed above.

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Broadband Speed in Maindee NP19

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The speed of your internet connection at your Maindee home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average internet speed in Maindee with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Maindee Average Download Speed Maindee Average Upload Speed
82.00 Mbps 13.40 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Maindee. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, in some remote parts of the UK it's the only type of internet connection that's available.

What to look for when searching for a broadband provider in Maindee?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider can be unnerving. Don't worry, we've listed the four important points to think about when searching for a broadband provider in Maindee.

Availability

The first point to bear in mind before searching for a broadband provider in Maindee is the availability. Most homes in Maindee can take advantage of superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Maindee?

  • Fibre broadband
    • This is fastest connection that's currently available in Maindee
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Maindee homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Maindee.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Maindee.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Maindee broadband cost

Maindee broadband bill

You should also think about how much it costs for the broadband in Maindee. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal when you sign up for a internet service in Maindee. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Maindee Broadband Reliability

How reliable the broadband is in Maindee must also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work can be extremely important.

When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Maindee home is something to think about.

Maindee broadband customer support

Finally, the customer support of your Maindee broadband connection is of utmost importance. There's a good chance you will never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that deals with your query in a fast and efficient manner should be considered when you choose a broadband provider in Maindee.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Maindee ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Maindee?

The average internet speed in Maindee is:

Maindee Average Download Speed Maindee Average Upload Speed
82.00 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Maindee, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Maindee house. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Check out the table below for a rough guide to which speed you should pick when getting connected in Maindee.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

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What's the telephone area code for Maindee

Corded telephone area code Maindee

The landline area code, sometimes called the dialling code, for Maindee is 01806. If you're calling somebody in Maindee, and you are in a different area, you must add 01806 before the number you're trying to call.

How much does an 01806 Maindee call cost?

If you have a call plan with your landline or mobile tariff, the phone call will probably be included with your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Maindee

People living in Maindee are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Maindee home to the electricity grid and gas networks.

In many cases you won't need to speak to the Maindee distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Maindee in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Maindee

The electricity distribution network operator for Maindee is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Maindee

There are no power plants within a 10 mile radius of Maindee.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Maindee

You might be wondering which municipalities are close to Maindee, we've found the closest five municipalities to Maindee.

Closest five municipalities to Maindee
Municipality Distance from Maindee
Beechwood -
St. Julians -
Ringland -
Malpas 1.83 miles