Utilities in <u>Maritime Quarter

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A Complete Guide to Utilities in Maritime Quarter

If you've moved and have questions about Maritime Quarter? Our utilities guide to Maritime Quarter will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Maritime Quarter water and sewerage. Keep reading to learn everything about utilities in Maritime Quarter.

About Maritime Quarter, Swansea

Maritime Quarter SA1 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Maritime Quarter?

Maritime Quarter water utilities are supplied by Dwr Cymru Welsh Water. Here are the main contact numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Maritime Quarter

Speaking to an advisor at Dwr Cymru Welsh Water is just one method of contact to deal with your Maritime Quarter water account.

In the table below you will find the contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, either by email or with a letter in the post. You can also send your request via the Dwr Cymru Welsh Water website.

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

Customers that would rather email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Maritime Quarter

Water bill in Maritime Quarter

Water rates in Maritime Quarter will vary depending on if your home has a water meter or not. It's easy to find out if your Maritime Quarter water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Maritime Quarter water rates will have a meter number listed on their water bills.

Metered Customers in Maritime Quarter

Customers that have a water meter at their Maritime Quarter home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Maritime Quarter home.

Unmetered Customers in Maritime Quarter

Customers without a meter at their Maritime Quarter home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Maritime Quarter home.

Water rates for unmetered customers in Maritime Quarter is based on the rateable value of your home. The rateable value of your Maritime Quarter water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Maritime Quarter could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Maritime Quarter?

The average water bill Maritime Quarter residents are billed is £15.17 monthly, which works out at £182 annually.

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How do I pay my Maritime Quarter water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Maritime Quarter bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Dwr Cymru Welsh Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Maritime Quarter?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Maritime Quarter SA1, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Maritime Quarter Water Frequently Asked Questions

Below we have answered some common questions that customers in Maritime Quarter have about their water supply.

Frequently Asked Questions About Water in Maritime Quarter

Is tap water in Maritime Quarter safe to drink?

Yes! You can drink the tap water in Maritime Quarter. You can rest assured that Maritime Quarter water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Maritime Quarter water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Maritime Quarter water to make it drinkable.

Where does the water in Maritime Quarter come from?

There are three main sources of water that supply Maritime Quarter:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Maritime Quarter

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Maritime Quarter is less than 60ppm, this means the water in in Maritime Quarter is rated as soft water.

What does this mean?

The water being supplied to your home in Maritime Quarter contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which means they should last longer.

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Water softener isn't needed at your home in Maritime Quarter.

Maritime Quarter No Water

If there isn't any running water in your Maritime Quarter home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Maritime Quarter.

If there is no water at your Maritime Quarter home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Maritime Quarter.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Maritime Quarter water leak or flooding

Maritime Quarter water problems could be anything from a burst water main or flooding, to a leak in your Maritime Quarter home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Maritime Quarter property, you should try to do one of the following as long as it's safe to do so:

  1. Call Dwr Cymru Welsh Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Maritime Quarter taste strange?

If you find the taste or smell is different with your Maritime Quarter water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Maritime Quarter water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Maritime Quarter water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Dwr Cymru Welsh Water using the contact information above.

Internet in Maritime Quarter SA1

Maritime Quarterinternet connected globe

The speed of your internet connection at your Maritime Quarter home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see how it compares to the average internet speed in Maritime Quarter with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Maritime Quarter Average Download Speed Maritime Quarter Average Upload Speed
131.50 Mbps 14.80 Mbps
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The internet connection type you have can affect your download and upload speed in Maritime Quarter. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one available.

What to look for when searching for a broadband provider in Maritime Quarter?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider might seem daunting at first. Don't worry, we've listed the four important points worth considering before searching for a broadband provider in Maritime Quarter.

Availability

The first point to bear in mind whilst searching for a broadband provider in Maritime Quarter is what's available. The majority of homes in Maritime Quarter should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Maritime Quarter?

  • Fibre broadband
    • This is the fastest type of connection you can get in Maritime Quarter
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Maritime Quarter homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Maritime Quarter.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Maritime Quarter.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Maritime Quarter broadband price

Maritime Quarter broadband bill

You also need to consider the price you pay for broadband in Maritime Quarter. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal when you sign up for a internet connection in Maritime Quarter. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Maritime Quarter Broadband Reliability

The reliability of broadband in Maritime Quarter also needs consideration, with many people working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Maritime Quarter home is something to think about.

Maritime Quarter broadband customer support

Lastly, the customer service of your Maritime Quarter broadband connection is extremely important. There's a good chance you will never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Maritime Quarter.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Maritime Quarter have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Maritime Quarter?

The average broadband speed in Maritime Quarter is:

Maritime Quarter Average Download Speed Maritime Quarter Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Maritime Quarter, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Maritime Quarter property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on how you will use the internet. Check out the table below for a rough guide to which speed you should take for a broadband service in Maritime Quarter.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Maritime Quarter

Corded telephone area code Maritime Quarter

The landline area code, sometimes called the dialling code, for Maritime Quarter is 01792. If you're calling somebody in Maritime Quarter, and you're located in a different region, you should add 01792 to the number you'd like to call.

How much does an 01792 Maritime Quarter call cost?

If you have calls included with your landline or mobile tariff, the phone call is likely to be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Maritime Quarter

Residents of Maritime Quarter are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Maritime Quarter home to the gas and electricity networks.

More often than not you won't need to contact the Maritime Quarter distribution network operator, but should you ever need to, you can find the distribution network operator for Maritime Quarter below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Maritime Quarter

The electricity distribution network operator for Maritime Quarter is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Maritime Quarter

There are no power plants within a 10 mile radius of Maritime Quarter.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Maritime Quarter

Perhaps you're wondering which towns and cities are close to Maritime Quarter, we've found the five nearest towns and cities to Maritime Quarter.