Utilities in <u>Morriston

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Your Complete Guide to Utilities in Morriston

If you've moved and have questions about Morriston? Our utilities guide to Morriston will help you to find out everything about broadband, area codes, power generation and energy distributors, and Morriston water and sewerage. Keep reading to learn everything about utilities in Morriston.

About Morriston, Swansea

Morriston SA6 has a population of 16,928 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Morriston?

Morriston water services are supplied by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

How to reach your water provider in Morriston

Ringing a contact number for Dwr Cymru Welsh Water is just one method of contact to deal with your Morriston water account.

In the table below we have listed the main telephone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, by composing a letter or sending an email. You can even send your message through the Dwr Cymru Welsh Water website.

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Morriston

Water bill in Morriston

Water rates in Morriston will vary depending on if your home has a water meter or not. It's easy to find out if your Morriston water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Morriston water rates will have a meter number listed on their water bills.

Metered Customers in Morriston

Customers with a water meter at their Morriston home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges cover the consumption at your Morriston home.

Unmetered Customers in Morriston

Customers who don't have a meter at their Morriston home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Morriston home.

As an unmetered customer, the rate you pay for water in Morriston is based on the rateable value of your home. The rateable value of your Morriston water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Morriston could be cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Morriston?

The average water bill Morriston residents are billed is £15.17 each month, that's £182 per year.

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How do I pay my Morriston water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Morriston bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dwr Cymru Welsh Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Morriston?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Morriston SA6, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Morriston Water Frequently Asked Questions

Below we have answered some common questions that customers in Morriston have about their water supply.

Frequently Asked Questions About Water in Morriston

Is tap water in Morriston safe to drink?

Yes! You can drink the tap water in Morriston. You can rest assured that Morriston water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Morriston water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Morriston water to make it drinkable.

Where does the water in Morriston come from?

There are three main sources of water that supply Morriston:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Morriston

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Morriston is below 60ppm, that means the water hardness in in Morriston is rated as soft water.

What does this mean?

The water being supplied to your home in Morriston contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Morriston.

Morriston No Water

If you have no water in your Morriston home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Morriston.

If there is no water at your Morriston home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Morriston.

If your home has no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Dwr Cymru Welsh Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Morriston water leak or flooding

Morriston water problems can include anything from a burst water main or flooding, to a leak in your Morriston home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Morriston property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Dwr Cymru Welsh Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Dwr Cymru Welsh Water website and fill in the form to report the problem.

Why does the water in Morriston taste strange?

If you find the taste or smell is different with your Morriston water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Morriston water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Morriston water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Dwr Cymru Welsh Water on the contact details above.

Internet in Morriston SA6

Morristoninternet connected globe

The speed of your internet connection at your Morriston home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see if it matches the average internet speed in Morriston with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Morriston Average Download Speed Morriston Average Upload Speed
131.50 Mbps 14.80 Mbps
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The type of internet connection you have can affect the speed you get at your home in Morriston. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

What to look for when picking a broadband provider in Morriston?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've listed the four important points to think about when picking a broadband provider in Morriston.

Availability

The first thing to consider whilst picking a broadband provider in Morriston is what's available. The majority of homes in Morriston should be able to enjoy superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Morriston?

  • Fibre broadband
    • This is fastest connection that's currently available in Morriston
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Morriston homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Morriston.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Morriston.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Morriston broadband price

Morriston broadband bill

You should also think about the monthly cost of broadband in Morriston. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a internet service in Morriston. There are some providers that will increase the price you pay during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Morriston Broadband Reliability

The reliability of broadband in Morriston should also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Morriston home is something to think about.

Morriston broadband customer service

Our final tip, the technical support for your Morriston broadband connection is of utmost importance. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that is able to solve your issue quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Morriston.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Morriston ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Morriston?

The average internet speed in Morriston is:

Morriston Average Download Speed Morriston Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Morriston, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Morriston house. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Check out the table below for a rough guide to the kind of broadband speed you should take when getting connected in Morriston.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Morriston

Corded telephone area code Morriston

The telephone area code, sometimes called the landline dialling code, for Morriston is 01806. When making a call to someone in Morriston, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Morriston call cost?

If you have calls included with your landline or mobile tariff, then the call cost should be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Morriston

Residents of Morriston are able to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Morriston home to the gas network and electricity grid.

More often than not you will never need to ever contact the Morriston distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Morriston below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Morriston

The electricity distribution network operator for Morriston is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Morriston

There are no power plants within a 10 mile radius of Morriston.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Morriston

You might be wondering which municipalities are within reach of Morriston, we've found the closest five municipalities to Morriston.

Closest five municipalities to Morriston
Municipality Distance from Morriston
Clydach -
Pentrechwyth 0.44 miles
Port Tennant 0.44 miles
St. Thomas 0.44 miles
Swansea 0.44 miles