Utilities in <u>Mount Pleasant

Need help with your utilities in Mount Pleasant?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

A Complete Guide to Utilities in Mount Pleasant

Are you moving and want to know more about Mount Pleasant? Our utilities guide to Mount Pleasant is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Mount Pleasant water and sewerage. Keep reading to learn everything about utilities in Mount Pleasant.

About Mount Pleasant, Swansea

Mount Pleasant SA1 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Mount Pleasant?

Mount Pleasant water services are provided by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Mount Pleasant

Calling a phone number for Dwr Cymru Welsh Water is one of many contact methods to deal with your Mount Pleasant water issues.

In the table below we have listed the main contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Mount Pleasant?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Mount Pleasant?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Dwr Cymru Welsh Water

You can also write to Dwr Cymru Welsh Water, either by email or with a letter in the post. You can also send your request via the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

Customers that would rather email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Price of water in Mount Pleasant

Water bill in Mount Pleasant

Water rates in Mount Pleasant depend on whether your home has a water meter or not. You can easily find out whether your Mount Pleasant water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Mount Pleasant water rates will have a meter number listed on their water bills.

Metered Customers in Mount Pleasant

Customers who have a water meter installed at their Mount Pleasant property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Mount Pleasant home.

Unmetered Customers in Mount Pleasant

Customers that don't have a water meter at their Mount Pleasant home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Mount Pleasant home.

The rate unmetered customers pay for water in Mount Pleasant will be based on the rateable value of your home. The rateable value of your Mount Pleasant water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Mount Pleasant could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Mount Pleasant?

The average water bill Mount Pleasant residents are charged is £15.17 each month, that's £182 per year.

water billSelectra blue

Expensive Mount Pleasant water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Mount Pleasant water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Mount Pleasant water bill?

You will first need to register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Mount Pleasant bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dwr Cymru Welsh Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Mount Pleasant?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Mount Pleasant SA1, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Mount Pleasant Water Frequently Asked Questions

Below we have answered some common questions that customers in Mount Pleasant have about their water supply.

Frequently Asked Questions About Water in Mount Pleasant

Is the tap water in Mount Pleasant safe to drink?

Yes! You can drink the tap water in Mount Pleasant. You can rest assured that Mount Pleasant water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Mount Pleasant water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Mount Pleasant water to make it drinkable.

Where does the water in Mount Pleasant come from?

There are three main sources of water that supply Mount Pleasant:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Mount Pleasant

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Mount Pleasant is below 60ppm, that makes the water hardness in in Mount Pleasant is rated as soft water.

What does this mean?

The water being supplied to your home in Mount Pleasant contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which extends their lifespan.

Selectra recommends

You don't need to add a water softener to the water in Mount Pleasant.

Mount Pleasant No Water

If there isn't any running water in your Mount Pleasant home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Mount Pleasant.

If there is no water at your Mount Pleasant home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Mount Pleasant.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Dwr Cymru Welsh Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Mount Pleasant water leak or flooding

Mount Pleasant water problems might include anything from flooding or a leak, to a burst water main in your Mount Pleasant home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Mount Pleasant property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Dwr Cymru Welsh Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Mount Pleasant taste strange?

If you detect a difference in smell or taste of your Mount Pleasant water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Mount Pleasant water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Mount Pleasant water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Dwr Cymru Welsh Water via the contact channels listed above.

Broadband Speed in Mount Pleasant SA1

Mount Pleasantinternet connected globe

The speed of your internet connection at your Mount Pleasant home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and see how it compares to the average internet speed in Mount Pleasant with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Mount Pleasant Average Download Speed Mount Pleasant Average Upload Speed
131.50 Mbps 14.80 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Mount Pleasant?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Mount Pleasant?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The way you choose to connect to the internet can affect the speed you get at your home in Mount Pleasant. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection available.

Things to consider when picking a broadband provider in Mount Pleasant?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, let's take a look at the top four points worth considering before picking a broadband provider in Mount Pleasant.

Availability

The first thing to consider before picking a broadband provider in Mount Pleasant is the availability. Whilst many homes in Mount Pleasant should be able to enjoy fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Mount Pleasant?

  • Fibre broadband
    • This is the fastest available internet connection in Mount Pleasant
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Mount Pleasant homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Mount Pleasant.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Mount Pleasant.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
blue sim cardSelectra blue

Unlimited data in Mount Pleasant?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Mount Pleasant?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Mount Pleasant broadband cost

Mount Pleasant broadband bill

Another important consideration is how much it costs for the broadband in Mount Pleasant. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal when you sign up for a internet service in Mount Pleasant. Some providers may even increase the price during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Mount Pleasant Broadband Reliability

The reliability of broadband in Mount Pleasant must also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work is really important.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your Mount Pleasant home is going to be important.

Mount Pleasant broadband customer service

Lastly, the technical support for your Mount Pleasant internet connection is extremely important. There's a good chance you will never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Mount Pleasant.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

Below we've answered some our the most common questions that customers in Mount Pleasant have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Mount Pleasant?

The average broadband speed in Mount Pleasant is:

Mount Pleasant Average Download Speed Mount Pleasant Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Mount Pleasant, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Mount Pleasant property. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Have a look at the following table for a general idea the kind of broadband speed you should pick when signing up for broadband in Mount Pleasant.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Mount Pleasant

Corded telephone area code Mount Pleasant

The telephone area code, sometimes called the landline dialling code, for Mount Pleasant is 01806. If you call someone in Mount Pleasant, and you're located in a different region, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Mount Pleasant call cost?

If you have calls included with your mobile or landline tariff, then the call cost is likely to be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Mount Pleasant

People living in Mount Pleasant can choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Mount Pleasant home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Mount Pleasant distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Mount Pleasant below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Mount Pleasant

The electricity distribution network operator for Mount Pleasant is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Mount Pleasant?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Mount Pleasant?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Mount Pleasant

There are no power plants within a 10 mile radius of Mount Pleasant.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Mount Pleasant

Perhaps you're wondering which towns and cities are close to Mount Pleasant, in the below table you will find the five nearest towns and cities to Mount Pleasant.