Utilities in <u>Mumbles

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Your Complete Guide to Utilities in Mumbles

If you just moved and have some questions about Mumbles? Our complete guide to utilities in Mumbles will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Mumbles water and sewerage. Keep reading to learn everything about utilities in Mumbles.

About Mumbles, Swansea

Mumbles SA3 has a population of 16,600 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Mumbles?

Mumbles water services are provided by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

How to reach your water provider in Mumbles

Calling a phone number for Dwr Cymru Welsh Water is one of many options to discuss your Mumbles water problems.

In the table below you will find the telephone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also write to Dwr Cymru Welsh Water, either by email or with a letter in the post. You can also send your request via the Dwr Cymru Welsh Water website.

If you prefer to write a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

Customers that would rather email Dwr Cymru Welsh Water, you must use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Mumbles

Water bill in Mumbles

Water rates in Mumbles depend on whether your home has a water meter or not. You can easily check if your Mumbles water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Mumbles water rates will have a meter number listed on their water bills.

Metered Customers in Mumbles

Customers that have a water meter at their Mumbles property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Mumbles home.

Unmetered Customers in Mumbles

Customers who don't have a meter at their Mumbles home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Mumbles home.

The rate unmetered customers pay for water in Mumbles will be based on the rateable value of your home. The rateable value of your Mumbles water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Mumbles might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Mumbles?

The average water bill Mumbles residents are billed is £15.17 per month, which is £182 a year.

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How do I pay my Mumbles water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. Once you've registered an account with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Mumbles bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Dwr Cymru Welsh Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Mumbles?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Mumbles SA3, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Mumbles Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Mumbles have about their water supply.

Frequently Asked Questions About Water in Mumbles

Is tap water in Mumbles safe to drink?

Yes! The tap water is safe to drink in Mumbles. You can rest assured that Mumbles water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Mumbles water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Mumbles water to make it drinkable.

Where does the water in Mumbles come from?

There are three main sources of water that supply Mumbles:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Mumbles

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Mumbles is fewer than 60ppm, this means the water in in Mumbles is rated as soft water.

What does this mean?

The water supply to your home in Mumbles contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Mumbles.

Mumbles No Water

If there isn't any running water in your Mumbles home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Mumbles.

If there is no water at your Mumbles home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Mumbles.

If your home has no cold water, not even a trickle, contact Dwr Cymru Welsh Water for advice. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Dwr Cymru Welsh Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Mumbles water leak or flooding

Mumbles water problems might include anything from flooding or a leak, to a burst water main in your Mumbles home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Mumbles property, you should try to do one of the following as long as it's safe to do so:

  1. Call Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Dwr Cymru Welsh Water website and fill out the online form.

Why does the water in Mumbles taste strange?

If you find the taste or smell is different with your Mumbles water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Mumbles water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Mumbles water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Dwr Cymru Welsh Water using the contact information above.

Internet in Mumbles SA3

Mumblesinternet connected globe

The speed of your broadband connection at your Mumbles home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see if it matches the average internet speed in Mumbles with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Mumbles Average Download Speed Mumbles Average Upload Speed
72.30 Mbps 12.30 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Mumbles. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection that's available.

What should you consider when searching for a broadband provider in Mumbles?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, we've covered four main points worth considering before searching for a broadband provider in Mumbles.

Availability

The first thing you need to think about whilst searching for a broadband provider in Mumbles is the availability. Most homes in Mumbles can take advantage of superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Mumbles?

  • Fibre broadband
    • This is fastest connection that's currently available in Mumbles
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Mumbles homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Mumbles.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Mumbles.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Mumbles broadband cost

Mumbles broadband bill

Another important consideration is the price you pay for broadband in Mumbles. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. It's important to read the small print of the offer when you sign up for a broadband connection in Mumbles. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Mumbles Broadband Reliability

The reliability of broadband in Mumbles must also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Mumbles home will be an important thing to consider.

Mumbles broadband customer support

Our final tip, the customer service of your Mumbles internet connection is extremely important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue in a fast and efficient manner should be considered when you choose a broadband provider in Mumbles.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Mumbles have about broadband internet.

Broadband Internet FAQs

Is the internet fast in Mumbles?

The average broadband speed in Mumbles is:

Mumbles Average Download Speed Mumbles Average Upload Speed
72.30 Mbps 12.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Mumbles, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Mumbles home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Check out the table below for a rough guide to which speed you should pick when signing up for broadband in Mumbles.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the landline area code in Mumbles

Corded telephone area code Mumbles

The telephone dialling code, sometimes called the area code, for Mumbles is 01806. If you're calling somebody in Mumbles, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Mumbles call cost?

If you have a call plan with your landline or mobile, the phone call should be included as part of your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Mumbles

People living in Mumbles are able to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be maintained and supplied by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Mumbles home to the electricity grid and gas networks.

More often than not you won't need to contact the Mumbles distribution network operator, but if you do, you can quickly find out which DNO covers Mumbles in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Mumbles

The electricity distribution network operator for Mumbles is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Mumbles

There are no power plants within a 10 mile radius of Mumbles.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Mumbles

Perhaps you're wondering which towns and cities are close to Mumbles, in the table below you can see the five nearest towns and cities to Mumbles.

Closest five municipalities to Mumbles
Municipality Distance from Mumbles
South Gower 0.01 miles
Oystermouth 0.01 miles
West Cross 0.01 miles