Utilities in <u>Pentrechwyth

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A Complete Guide to Utilities in Pentrechwyth

If you just moved and have some questions about Pentrechwyth? Our complete guide to utilities in Pentrechwyth will explain in detail everything about broadband, area codes, power generation and energy distributors, and Pentrechwyth water and sewerage. Keep reading to learn everything about utilities in Pentrechwyth.

About Pentrechwyth, Swansea

Pentrechwyth SA1 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Pentrechwyth?

Pentrechwyth water services are supplied by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Pentrechwyth

Speaking to an advisor at Dwr Cymru Welsh Water is one of many options to discuss your Pentrechwyth water problems.

Below, you can find the principal contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

Additionally, you can communicate with Dwr Cymru Welsh Water, either by email or with a letter in the post. You can even send your message through the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you must use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Price of water in Pentrechwyth

Water bill in Pentrechwyth

Water rates in Pentrechwyth will vary depending on if your home has a water meter or not. It's easy to find out if your Pentrechwyth water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Pentrechwyth water rates will have a meter number listed on their water bills.

Metered Customers in Pentrechwyth

Customers with a water meter at their Pentrechwyth house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges cover the consumption at your Pentrechwyth home.

Unmetered Customers in Pentrechwyth

Customers that don't have a water meter at their Pentrechwyth home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Pentrechwyth home.

As an unmetered customer, the rate you pay for water in Pentrechwyth is based on the rateable value of your home. The rateable value calculation of your Pentrechwyth water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Pentrechwyth may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Pentrechwyth?

The average water bill Pentrechwyth residents are charged is £15.17 per month, which is £182 a year.

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How do I pay my Pentrechwyth water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. Once you've registered an account with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Pentrechwyth bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Dwr Cymru Welsh Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Pentrechwyth?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Pentrechwyth SA1, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Pentrechwyth Water Frequently Asked Questions

Below we have answered some common questions that customers in Pentrechwyth have about their water supply.

Frequently Asked Questions About Water in Pentrechwyth

Is the tap water in Pentrechwyth safe to drink?

Yes! It's safe to drink the tap water in Pentrechwyth. You can rest assured that Pentrechwyth water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Pentrechwyth water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Pentrechwyth water to make it drinkable.

Where does the water in Pentrechwyth come from?

There are three main sources of water that supply Pentrechwyth:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Pentrechwyth

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Pentrechwyth is below 60ppm, this means the water in in Pentrechwyth is rated as soft water.

What does this mean?

The clean water supply to your home in Pentrechwyth contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Pentrechwyth.

Pentrechwyth No Water

If you have no water in your Pentrechwyth home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Pentrechwyth.

If there is no water at your Pentrechwyth home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Pentrechwyth.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Dwr Cymru Welsh Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Pentrechwyth water leak or flooding

Pentrechwyth water problems can include anything from a burst water main or flooding, to a leak in your Pentrechwyth home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Pentrechwyth property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Dwr Cymru Welsh Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, navigate to the "report a leak" area of the Dwr Cymru Welsh Water website and fill in the form to report the problem.

Why does the water in Pentrechwyth taste strange?

If you find the taste or smell is different with your Pentrechwyth water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Pentrechwyth water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Pentrechwyth water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Dwr Cymru Welsh Water via the contact channels listed above.

Internet in Pentrechwyth SA1

Pentrechwythinternet connected globe

The speed of your broadband connection at your Pentrechwyth home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and see how it compares to the average connection speed for Pentrechwyth with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Pentrechwyth Average Download Speed Pentrechwyth Average Upload Speed
131.50 Mbps 14.80 Mbps
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The type of internet connection you have can affect the speed you get at your home in Pentrechwyth. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection that's available.

What should you consider when picking a broadband provider in Pentrechwyth?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider might seem daunting at first. To ease the pressure, let's take a look at the top four points to think about when picking a broadband provider in Pentrechwyth.

Availability

The first thing you need to think about before picking a broadband provider in Pentrechwyth is what's available. The majority of homes in Pentrechwyth should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Pentrechwyth?

  • Fibre broadband
    • This is the fastest type of connection you can get in Pentrechwyth
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Pentrechwyth homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Pentrechwyth.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Pentrechwyth.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Pentrechwyth broadband price

Pentrechwyth broadband bill

You should also think about how much it costs for the broadband in Pentrechwyth. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the terms and conditions of the deal before you commit to a broadband connection in Pentrechwyth. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Pentrechwyth Broadband Reliability

How reliable the broadband is in Pentrechwyth should also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Pentrechwyth home will be an important thing to consider.

Pentrechwyth broadband customer service

Lastly, the customer support of your Pentrechwyth broadband internet is extremely important. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that deals with your query quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Pentrechwyth.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Pentrechwyth ask about their broadband.

Broadband FAQs

Is the internet fast in Pentrechwyth?

The average internet speed in Pentrechwyth is:

Pentrechwyth Average Download Speed Pentrechwyth Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Pentrechwyth, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Pentrechwyth property. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of UK home .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Take a look at this table for a general idea what sort of download speed you should take when getting connected in Pentrechwyth.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the landline area code in Pentrechwyth

Corded telephone area code Pentrechwyth

The telephone area code, sometimes called the landline dialling code, for Pentrechwyth is 01792. If you're calling somebody in Pentrechwyth, and you are in a different area, you should add 01792 to the number you're calling.

How much does an 01792 Pentrechwyth call cost?

If you have a call plan with your landline or mobile, then the call cost is likely to be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Pentrechwyth

Residents in Pentrechwyth are able to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Pentrechwyth home to the gas and electricity networks.

More often than not you won't need to speak to the Pentrechwyth distribution network operator, but should you ever need to, you can find the distribution network operator for Pentrechwyth right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Pentrechwyth

The electricity distribution network operator for Pentrechwyth is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Pentrechwyth

There are no power plants within a 10 mile radius of Pentrechwyth.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Pentrechwyth

Perhaps you're wondering which towns and cities are within reach of Pentrechwyth, in the below table you will find the closest five municipalities to Pentrechwyth.