Utilities in <u>Port Tennant

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A Complete Guide to Utilities in Port Tennant

Are you moving and want to know more about Port Tennant? Our comprehensive utilities guide to Port Tennant will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Port Tennant water and sewerage. Keep reading to learn everything about utilities in Port Tennant.

About Port Tennant, Swansea

Port Tennant SA1 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Port Tennant?

Port Tennant water services are provided by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Port Tennant

Ringing a contact number for Dwr Cymru Welsh Water is one of many contact methods to talk about your Port Tennant water account.

In the table below we have listed the main contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also write to Dwr Cymru Welsh Water, either by email or with a letter in the post. You can also send your request via the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Water rates in Port Tennant

Water bill in Port Tennant

Water rates in Port Tennant are based on if your home has a water meter or not. It's easy to find out if your Port Tennant water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Port Tennant water rates will have a meter number listed on their water bills.

Metered Customers in Port Tennant

Customers who have a water meter installed at their Port Tennant home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges cover the consumption at your Port Tennant home.

Unmetered Customers in Port Tennant

Customers without a meter at their Port Tennant home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Port Tennant home.

Water rates for unmetered customers in Port Tennant is going to be based on the rateable value of your home. The rateable value part of your Port Tennant water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Port Tennant could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Port Tennant?

The average water bill Port Tennant residents are charged is £15.17 each month, that's £182 per year.

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How do I pay my Port Tennant water bill?

You will first need to register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Port Tennant bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dwr Cymru Welsh Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Port Tennant?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Port Tennant SA1, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Port Tennant Water Frequently Asked Questions

Below we have answered some common questions that customers in Port Tennant have about their water supply.

Frequently Asked Questions About Water in Port Tennant

Is tap water in Port Tennant safe to drink?

Yes! The tap water is safe to drink in Port Tennant. You can rest assured that Port Tennant water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Port Tennant water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Port Tennant water to make it drinkable.

Where does the water in Port Tennant come from?

There are three main sources of water that supply Port Tennant:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Port Tennant

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Port Tennant is below 60ppm, this means the water in in Port Tennant is rated as soft water.

What does this mean?

The water being supplied to your home in Port Tennant contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which means they should last longer.

Selectra recommends

Water softener isn't needed at your home in Port Tennant.

Port Tennant No Water

If you have no water in your Port Tennant home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Port Tennant.

If there is no water at your Port Tennant home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Port Tennant.

If your home has no cold water, not even a trickle, contact Dwr Cymru Welsh Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Port Tennant water leak or flooding

Port Tennant water problems could be anything from a leak, a burst water main, or flooding in your Port Tennant home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Port Tennant property, you need to do one of the following as quickly as you can:

  1. Ring Dwr Cymru Welsh Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Dwr Cymru Welsh Water website and fill in the form to report the problem.

Why does the water in Port Tennant taste strange?

If you notice a change in taste or smell with your Port Tennant water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Port Tennant water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Port Tennant water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Dwr Cymru Welsh Water via the contact channels listed above.

Broadband Speed in Port Tennant SA1

Port Tennantinternet connected globe

The speed of your internet connection at your Port Tennant home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and see how it compares to the average connection speed for Port Tennant with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Port Tennant Average Download Speed Port Tennant Average Upload Speed
131.50 Mbps 14.80 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Port Tennant. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection currently available.

What to look for when searching for a broadband provider in Port Tennant?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, let's take a look at the top four points to think about when searching for a broadband provider in Port Tennant.

Availability

The first thing to consider when searching for a broadband provider in Port Tennant is the issue of availability. The majority of homes in Port Tennant can take advantage of superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Port Tennant?

  • Fibre broadband
    • This is fastest connection that's currently available in Port Tennant
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Port Tennant homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Port Tennant.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Port Tennant.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Port Tennant broadband cost

Port Tennant broadband bill

You should also think about how much it costs for the broadband in Port Tennant. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the terms and conditions of the deal before you commit to a internet service in Port Tennant. There are some providers that will increase the price you pay during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Port Tennant Broadband Reliability

How reliable the broadband is in Port Tennant must also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Port Tennant home is something to think about.

Port Tennant broadband customer support

Lastly, the technical support for your Port Tennant internet connection is extremely important. There's a good chance you will never need to get in touch with your internet service provider, but if you ever do need to speak to them then having solid customer service that can deal with your problem efficiently and quickly is definitely something worth considering when you choose a broadband provider in Port Tennant.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Port Tennant have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Port Tennant?

The average internet speed in Port Tennant is:

Port Tennant Average Download Speed Port Tennant Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Port Tennant, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Port Tennant property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

What broadband speed do I need?

That would depend on what kind of internet user you are. Check out the table below for a general idea the kind of broadband speed you should pick when getting connected in Port Tennant.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Port Tennant

Corded telephone area code Port Tennant

The telephone area code, sometimes called the landline dialling code, for Port Tennant is 01792. If you're calling somebody in Port Tennant, and you're located in a different region, you must add 01792 before the number you're trying to call.

How much does an 01792 Port Tennant call cost?

If calls are included with your landline or mobile tariff, the phone call is likely to be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you don't know whether you have inclusive calls, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Port Tennant

Residents of Port Tennant are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Port Tennant home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Port Tennant distribution network operator, but should you ever need to, you can quickly find out which DNO covers Port Tennant below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Port Tennant

The electricity distribution network operator for Port Tennant is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Port Tennant

There are no power plants within a 10 mile radius of Port Tennant.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Port Tennant

Perhaps you're wondering which towns and cities are close to Port Tennant, in the below table you will find the closest five municipalities to Port Tennant.