Utilities in <u>Raglan

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Your Complete Guide to Utilities in Raglan

If you've moved and have questions about Raglan? Our utilities guide to Raglan will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Raglan water and sewerage. Keep reading to learn everything about utilities in Raglan.

About Raglan, Monmouthshire

Raglan NP15 has a population of 1,183 and is located in the county of Monmouthshire. Monmouthshire has a population of 94,142 people.

Who supplies my water in Raglan?

Raglan water utilities are supplied by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

How to reach your water provider in Raglan

Calling a phone number for Dwr Cymru Welsh Water is just one method of contact to deal with your Raglan water account.

Below, you can find the principal telephone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water phone number Dwr Cymru Welsh Water Emergency phone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, by composing a letter or sending an email. You can also submit your request on the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Price of water in Raglan

Water bill in Raglan

Water rates in Raglan depend on whether your home has a water meter or not. It's easy to find out if your Raglan water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Raglan water rates will have a meter number listed on their water bills.

Metered Customers in Raglan

Customers with a water meter at their Raglan house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges cover the consumption at your Raglan home.

Unmetered Customers in Raglan

Customers who don't have a meter at their Raglan home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Raglan home.

Water rates for unmetered customers in Raglan will be based on the rateable value of your home. The rateable value of your Raglan water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Raglan could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Raglan?

The average water bill Raglan residents are charged is £15.17 monthly, which works out at £182 a year.

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How do I pay my Raglan water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. After you've registered with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Raglan bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Dwr Cymru Welsh Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Raglan?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Raglan NP15, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Raglan Water Frequently Asked Questions

Below we have answered some common questions that customers in Raglan have about their water supply.

Frequently Asked Questions About Water in Raglan

Is water from the tap in Raglan safe to drink?

Yes! It's safe to drink the tap water in Raglan. You can rest assured that Raglan water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Raglan water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Raglan water to make it drinkable.

Where does the water in Raglan come from?

There are three main sources of water that supply Raglan:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Raglan

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Raglan is less than 60ppm, this means the water in in Raglan is rated as soft water.

What does this mean?

The water supply to your home in Raglan contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Raglan.

Raglan No Water

If you have no water in your Raglan home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Raglan.

If there is no water at your Raglan home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Raglan.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Dwr Cymru Welsh Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Dwr Cymru Welsh Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Raglan water leak or flooding

Raglan water problems could be anything from flooding or a leak, to a burst water main in your Raglan home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Raglan property, you need to do one of the following as quickly as you can:

  1. Call Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Dwr Cymru Welsh Water website and fill in the form to report the problem.

Why does the water in Raglan taste strange?

If you detect a difference in smell or taste of your Raglan water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Raglan water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Raglan water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Dwr Cymru Welsh Water on the contact details above.

Internet in Raglan NP15

Raglaninternet connected globe

The broadband speed you get at your Raglan home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see how it compares to the average connection speed for Raglan with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Raglan Average Download Speed Raglan Average Upload Speed
48.10 Mbps 11.80 Mbps
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The internet connection type you have can affect your download and upload speed in Raglan. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one available.

What to look for when choosing an internet provider in Raglan?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider can be unnerving. Worry not, let's take a look at the top four points to think about when choosing an internet provider in Raglan.

Availability

The first thing to consider before choosing an internet provider in Raglan is the availability. The majority of homes in Raglan can take advantage of fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Raglan?

  • Fibre broadband
    • This is the fastest type of connection you can get in Raglan
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Raglan homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Raglan.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Raglan.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Raglan broadband cost

Raglan broadband bill

Another important consideration is the monthly cost of broadband in Raglan. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal before you commit to a broadband connection in Raglan. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Raglan Broadband Reliability

How reliable the broadband is in Raglan also needs consideration, with many people working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Raglan home is something to think about.

Raglan broadband technical support

Our final tip, the customer support of your Raglan broadband connection is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them then having solid customer service that deals with your query in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Raglan.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Raglan ask about their broadband.

Broadband FAQs

How fast is the broadband in Raglan?

The average internet speed in Raglan is:

Raglan Average Download Speed Raglan Average Upload Speed
48.10 Mbps 11.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Raglan, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Raglan home. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Check out the table below for a general idea what sort of download speed you should pick when signing up for broadband in Raglan.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the landline area code in Raglan

Corded telephone area code Raglan

The landline area code, sometimes called the dialling code, for Raglan is 01806. If you're calling somebody in Raglan, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Raglan call cost?

If you have calls included with your landline or mobile tariff, the cost of the call should be included with your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, please check with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Raglan

Residents in Raglan can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the gas and electricity is going to be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Raglan home to the gas network and electricity grid.

Most of the time you won't need to contact the Raglan distribution network operator, but if you do, you can easily find out which DNO is responsible for Raglan below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Raglan

The electricity distribution network operator for Raglan is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Raglan

There are no power plants within a 10 mile radius of Raglan.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Raglan

You might be wondering which municipalities are nearby Raglan, in the below table you will find the closest five municipalities to Raglan.

Closest five municipalities to Raglan
Municipality Distance from Raglan
Pontypool 7.31 miles
Blaenavon 7.31 miles
Little Mill 7.31 miles
Cwmbran 7.78 miles