Utilities in <u>Sketty

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Your Complete Guide to Utilities in Sketty

If you just moved and have some questions about Sketty? Our comprehensive utilities guide to Sketty will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Sketty water and sewerage. Keep reading to learn everything about utilities in Sketty.

About Sketty, Swansea

Sketty SA2 has a population of 14,301 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Sketty?

Sketty water utilities are supplied by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Sketty

Speaking to an advisor at Dwr Cymru Welsh Water is one of many options to talk about your Sketty water account.

Below, you can find the principal contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water phone number Dwr Cymru Welsh Water Emergency phone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also write to Dwr Cymru Welsh Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Dwr Cymru Welsh Water website.

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Sketty

Water bill in Sketty

Water rates in Sketty depend on whether your home has a water meter or not. It's easy to find out if your Sketty water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Sketty water rates will have a meter number listed on their water bills.

Metered Customers in Sketty

Customers with a water meter at their Sketty house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. While the variable charges cover the usage at your Sketty home.

Unmetered Customers in Sketty

Customers without a meter at their Sketty home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Sketty home.

As an unmetered customer, the rate you pay for water in Sketty is based on the rateable value of your home. The rateable value of your Sketty water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Sketty could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Sketty?

The average water bill Sketty residents are charged is £15.17 each month, that's £182 annually.

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How do I pay my Sketty water bill?

First, you must sign up and register with Dwr Cymru Welsh Water. Once you've registered an account with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Sketty bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dwr Cymru Welsh Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Sketty?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Sketty SA2, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Sketty Water Frequently Asked Questions

Below we have answered some common questions that customers in Sketty have about their water supply.

Frequently Asked Questions About Water in Sketty

Is water from the tap in Sketty safe to drink?

Yes! It's safe to drink the tap water in Sketty. You can rest assured that Sketty water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Sketty water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Sketty water to make it drinkable.

Where does the water in Sketty come from?

There are three main sources of water that supply Sketty:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Sketty

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Sketty is below 60ppm, that makes the water hardness in in Sketty is rated as soft water.

What does this mean?

The clean water supply to your home in Sketty contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Sketty.

Sketty No Water

If you have no water in your Sketty home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Sketty.

If there is no water at your Sketty home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Sketty.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Sketty water leak or flooding

Sketty water problems can include anything from a burst water main or flooding, to a leak in your Sketty home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Sketty property, you must do one of the following as soon as possible:

  1. Ring Dwr Cymru Welsh Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Sketty taste strange?

If you detect a difference in smell or taste of your Sketty water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Sketty water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Sketty water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Dwr Cymru Welsh Water using the contact information above.

Broadband in Sketty SA2

Skettyinternet connected globe

The speed of your broadband connection at your Sketty home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average broadband speed for Sketty with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Sketty Average Download Speed Sketty Average Upload Speed
86.70 Mbps 16.90 Mbps
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The internet connection type you have can affect the speed you get at your home in Sketty. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection currently available.

What to look for when choosing an internet provider in Sketty?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've listed the four important points to think about when choosing an internet provider in Sketty.

Availability

The first point to bear in mind whilst choosing an internet provider in Sketty is the availability. The majority of homes in Sketty can take advantage of fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Sketty?

  • Fibre broadband
    • This is fastest connection that's currently available in Sketty
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Sketty homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Sketty.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Sketty.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Sketty broadband value for money

Sketty broadband bill

You should also think about the price you pay for broadband in Sketty. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer before you sign up to a internet service in Sketty. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Sketty Broadband Reliability

The reliability of the broadband connection is in Sketty also needs consideration, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Sketty home is something to think about.

Sketty broadband technical support

Lastly, the customer support of your Sketty internet connection is really important. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that is able to solve your issue in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Sketty.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Sketty ask about their broadband.

Broadband FAQs

What's the average broadband speed in Sketty?

The average speed of broadband in Sketty is:

Sketty Average Download Speed Sketty Average Upload Speed
86.70 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Sketty, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Sketty property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on how you will use the internet. Take a look at this table for a general idea what sort of download speed you should choose when getting connected in Sketty.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Sketty

Corded telephone area code Sketty

The telephone area code, sometimes called the landline dialling code, for Sketty is 01806. If you call someone in Sketty, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Sketty call cost?

If calls are included with your landline or mobile tariff, the cost of the call is likely to be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Sketty

Residents in Sketty are free to choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Sketty home to the gas and electricity networks.

In many cases you will never need to ever contact the Sketty distribution network operator, but should you ever need to, you can quickly find out which DNO covers Sketty below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Sketty

The electricity distribution network operator for Sketty is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Sketty

There are no power plants within a 10 mile radius of Sketty.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Sketty

If you've ever wondered which municipalities are nearby Sketty, we've found the closest five municipalities to Sketty.