Utilities in <u>Three Crosses

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A Complete Guide to Utilities in Three Crosses

Are you moving and want to know more about Three Crosses? Our utilities guide to Three Crosses will help you to find out everything about broadband, area codes, power generation and energy distributors, and Three Crosses water and sewerage. Keep reading to learn everything about utilities in Three Crosses.

About Three Crosses, Swansea

Three Crosses SA4 has a population of 1,583 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Three Crosses?

Three Crosses water services are supplied by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

How to reach your water provider in Three Crosses

Calling a phone number for Dwr Cymru Welsh Water is one of many contact methods to deal with your Three Crosses water account.

In the table below you will find the telephone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

Additionally, you can communicate with Dwr Cymru Welsh Water, by composing a letter or sending an email. You can also send your request via the Dwr Cymru Welsh Water website.

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you want to email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Three Crosses

Water bill in Three Crosses

Water rates in Three Crosses depend on whether your home has a water meter or not. You can easily find out whether your Three Crosses water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Three Crosses water rates will have a meter number listed on their water bills.

Metered Customers in Three Crosses

Customers that have a water meter at their Three Crosses house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Three Crosses home.

Unmetered Customers in Three Crosses

Customers that don't have a water meter at their Three Crosses home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Three Crosses home.

As an unmetered customer, the rate you pay for water in Three Crosses is going to be based on the rateable value of your home. The rateable value of your Three Crosses water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Three Crosses could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Three Crosses?

The average water bill Three Crosses residents are charged is £15.17 monthly, which works out at £182 per year.

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How do I pay my Three Crosses water bill?

You will first need to register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Three Crosses bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Dwr Cymru Welsh Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Three Crosses?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Three Crosses SA4, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Three Crosses Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Three Crosses have about their water supply.

Frequently Asked Questions About Water in Three Crosses

Is tap water in Three Crosses safe to drink?

Yes! The tap water is safe to drink in Three Crosses. You can rest assured that Three Crosses water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Three Crosses water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Three Crosses water to make it drinkable.

Where does the water in Three Crosses come from?

There are three main sources of water that supply Three Crosses:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Three Crosses

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Three Crosses is below 60ppm, this means the water in in Three Crosses is rated as soft water.

What does this mean?

The water supply to your home in Three Crosses contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Three Crosses.

Three Crosses No Water

If you don't have any running water in your Three Crosses home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Three Crosses.

If there is no water at your Three Crosses home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Three Crosses.

If your home has no cold water, not even a trickle, contact Dwr Cymru Welsh Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Dwr Cymru Welsh Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Three Crosses water leak or flooding

Three Crosses water problems can include anything from a leak, a burst water main, or flooding in your Three Crosses home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Three Crosses property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Dwr Cymru Welsh Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Three Crosses taste strange?

If you detect a difference in smell or taste of your Three Crosses water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Three Crosses water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Three Crosses water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Dwr Cymru Welsh Water on the contact details above.

Broadband Speed in Three Crosses SA4

Three Crossesinternet connected globe

The speed of your internet connection at your Three Crosses home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average connection speed for Three Crosses with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Three Crosses Average Download Speed Three Crosses Average Upload Speed
64.10 Mbps 16.70 Mbps
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The type of internet connection you have can affect the speed you get at your home in Three Crosses. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection available.

What to look for when picking a broadband provider in Three Crosses?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider can be unnerving. Don't worry, we've listed the four important points that you should consider when picking a broadband provider in Three Crosses.

Availability

The first point to bear in mind whilst picking a broadband provider in Three Crosses is the availability. Whilst many homes in Three Crosses can take advantage of superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Three Crosses?

  • Fibre broadband
    • This is the fastest type of connection you can get in Three Crosses
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Three Crosses homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Three Crosses.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Three Crosses.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Three Crosses broadband value for money

Three Crosses broadband bill

You should also think about the monthly cost of broadband in Three Crosses. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal before you commit to a broadband connection in Three Crosses. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Three Crosses Broadband Reliability

The reliability of the broadband connection is in Three Crosses should also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your Three Crosses home is something to think about.

Three Crosses broadband customer service

Our final tip, the customer service of your Three Crosses broadband internet is of utmost importance. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that is able to solve your issue in a fast and efficient manner is a strong plus when you choose a broadband provider in Three Crosses.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Three Crosses have about broadband internet.

Broadband FAQs

Is the internet fast in Three Crosses?

The average broadband speed in Three Crosses is:

Three Crosses Average Download Speed Three Crosses Average Upload Speed
64.10 Mbps 16.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Three Crosses, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Three Crosses property. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Take a look at this table for a general idea the kind of broadband speed you should choose when getting connected in Three Crosses.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Three Crosses

Corded telephone area code Three Crosses

The telephone area code, sometimes called the landline dialling code, for Three Crosses is 01792. If you're calling somebody in Three Crosses, and you are not in the same area, you will need to add 01792 before the number you're trying to call.

How much does an 01792 Three Crosses call cost?

If you have calls included with your landline or mobile tariff, then the call cost should be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Three Crosses

Residents in Three Crosses are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Three Crosses home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Three Crosses distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Three Crosses below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Three Crosses

The electricity distribution network operator for Three Crosses is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Three Crosses

There are no power plants within a 10 mile radius of Three Crosses.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Close By Three Crosses

You might be wondering which municipalities are close to Three Crosses, we've found the five closest municipalities to Three Crosses.