Utilities in <u>Townhill

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Your Complete Guide to Utilities in Townhill

Are you moving and want to know more about Townhill? Our comprehensive utilities guide to Townhill is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Townhill water and sewerage. Keep reading to learn everything about utilities in Townhill.

About Townhill, Swansea

Townhill SA1 has a population of 1,162 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Townhill?

Townhill water services are provided by Dwr Cymru Welsh Water. Here are the main contact numbers for Dwr Cymru Welsh Water:

How to reach your water provider in Townhill

Calling a phone number for Dwr Cymru Welsh Water is one of many contact methods to talk about your Townhill water issues.

In the table below you will find the telephone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also write to Dwr Cymru Welsh Water, you have the choice of posting a letter or sending an email. You can also send your request via the Dwr Cymru Welsh Water website.

If you prefer to write a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you want to email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Townhill

Water bill in Townhill

Water rates in Townhill will vary depending on if your home has a water meter or not. You can easily check if your Townhill water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Townhill water rates will have a meter number listed on their water bills.

Metered Customers in Townhill

Customers with a water meter at their Townhill house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Townhill home.

Unmetered Customers in Townhill

Customers that don't have a water meter at their Townhill home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Townhill home.

The rate unmetered customers pay for water in Townhill is based on the rateable value of your home. The rateable value of your Townhill water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Townhill might work out cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Townhill?

The average water bill Townhill residents are charged is £15.17 monthly, which works out at £182 a year.

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How do I pay my Townhill water bill?

First, you must sign up and register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Townhill bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Dwr Cymru Welsh Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Townhill?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Townhill SA1, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Townhill Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Townhill have about their water supply.

Frequently Asked Questions About Water in Townhill

Is water from the tap in Townhill safe to drink?

Yes! It's safe to drink the tap water in Townhill. You can rest assured that Townhill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Townhill water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Townhill water to make it drinkable.

Where does the water in Townhill come from?

There are three main sources of water that supply Townhill:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Townhill

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Townhill is below 60ppm, that means the water hardness in in Townhill is rated as soft water.

What does this mean?

The water supply to your home in Townhill contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Townhill.

Townhill No Water

If you don't have any running water in your Townhill home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Townhill.

If there is no water at your Townhill home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Townhill.

If your home has no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Dwr Cymru Welsh Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Townhill water leak or flooding

Townhill water problems might include anything from a burst water main or flooding, to a leak in your Townhill home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Townhill property, you must do one of the following as soon as possible:

  1. Call Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Townhill taste strange?

If you find the taste or smell is different with your Townhill water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Townhill water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Townhill water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Dwr Cymru Welsh Water via the contact channels listed above.

Broadband in Townhill SA1

Townhillinternet connected globe

The speed of your internet connection at your Townhill home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average connection speed for Townhill with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Townhill Average Download Speed Townhill Average Upload Speed
131.50 Mbps 14.80 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Townhill. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection currently available.

Things to consider when picking a broadband provider in Townhill?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've covered four main points that you should consider when picking a broadband provider in Townhill.

Availability

The first thing to consider whilst picking a broadband provider in Townhill is what's available. Most homes in Townhill should be able to enjoy superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Townhill?

  • Fibre broadband
    • This is the fastest available internet connection in Townhill
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Townhill homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Townhill.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Townhill.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Townhill broadband cost

Townhill broadband bill

You should also think about how much it costs for the broadband in Townhill. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal before you commit to a broadband connection in Townhill. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Townhill Broadband Reliability

How reliable the broadband is in Townhill must also be considered, with many people working from home either full-time or part-time, knowing you have a reliable broadband connection to stay in touch with work is a priority.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Townhill home is going to be important.

Townhill broadband customer service

Our final tip, the customer service of your Townhill internet connection is really important. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises then having solid customer service that is able to solve your issue quickly and efficiently should be considered when making a decision for a broadband internet provider in Townhill.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Townhill ask about their broadband.

Broadband FAQs

What's the average broadband speed in Townhill?

The average broadband speed in Townhill is:

Townhill Average Download Speed Townhill Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Townhill, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Townhill home. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Check out the table below for a general idea what sort of download speed you should pick when getting connected in Townhill.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Townhill

Corded telephone area code Townhill

The telephone area code, sometimes called the landline dialling code, for Townhill is 01792. When making a call to someone in Townhill, and you are not in the same area, you will need to add 01792 before the number you're trying to call.

How much does an 01792 Townhill call cost?

If calls are included with your mobile or landline tariff, then the call cost should be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Townhill

Residents in Townhill are free to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Townhill home to the gas and electricity networks.

In many cases you won't need to contact the Townhill distribution network operator, but if you do, you can easily find out which DNO is responsible for Townhill in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Townhill

The electricity distribution network operator for Townhill is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Townhill

There are no power plants within a 10 mile radius of Townhill.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Townhill

If you've ever wondered which municipalities are close to Townhill, in the table below you can see the five closest municipalities to Townhill.