Utilities in <u>Trallwn

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Your Complete Guide to Utilities in Trallwn

If you just moved and have some questions about Trallwn? Our comprehensive utilities guide to Trallwn will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Trallwn water and sewerage. Keep reading to learn everything about utilities in Trallwn.

About Trallwn, Swansea

Trallwn SA7 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Trallwn?

Trallwn water services are supplied by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

How to get in touch with the water supplier in Trallwn

Calling a phone number for Dwr Cymru Welsh Water is one of many options to talk about your Trallwn water problems.

Below, you can find the principal phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, you have the choice of posting a letter or sending an email. You can even send your message through the Dwr Cymru Welsh Water website.

If you prefer to write a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you must use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Price of water in Trallwn

Water bill in Trallwn

Water rates in Trallwn depend on whether your home has a water meter or not. You can easily check if your Trallwn water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Trallwn water rates will have a meter number listed on their water bills.

Metered Customers in Trallwn

Customers with a water meter at their Trallwn property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges cover the consumption at your Trallwn home.

Unmetered Customers in Trallwn

Customers that don't have a water meter at their Trallwn home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Trallwn home.

Water rates for unmetered customers in Trallwn is going to be based on the rateable value of your home. The rateable value calculation of your Trallwn water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your Trallwn may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Trallwn?

The average water bill Trallwn residents are billed is £15.17 per month, which is £182 per year.

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How do I pay my Trallwn water bill?

First, you must sign up and register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Trallwn bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Dwr Cymru Welsh Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Trallwn?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Trallwn SA7, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Trallwn Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Trallwn have about their water supply.

Frequently Asked Questions About Water in Trallwn

Is water from the tap in Trallwn safe to drink?

Yes! The tap water is safe to drink in Trallwn. You can rest assured that Trallwn water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Trallwn water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Trallwn water to make it drinkable.

Where does the water in Trallwn come from?

There are three main sources of water that supply Trallwn:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Trallwn

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Trallwn is less than 60ppm, that means the water hardness in in Trallwn is rated as soft water.

What does this mean?

The clean water supply to your home in Trallwn contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Trallwn.

Trallwn No Water

If you have no water in your Trallwn home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Trallwn.

If there is no water at your Trallwn home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Trallwn.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Dwr Cymru Welsh Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Dwr Cymru Welsh Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Trallwn water leak or flooding

Trallwn water problems could be anything from a leak, a burst water main, or flooding in your Trallwn home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Trallwn property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Trallwn taste strange?

If you notice a change in taste or smell with your Trallwn water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Trallwn water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Trallwn water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Dwr Cymru Welsh Water via the contact channels listed above.

Broadband in Trallwn SA7

Trallwninternet connected globe

The speed of your internet connection at your Trallwn home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test the speed of your connection and see if it matches the average internet speed in Trallwn with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Trallwn Average Download Speed Trallwn Average Upload Speed
131.50 Mbps 14.80 Mbps
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The type of internet connection you have can affect your download and upload speed in Trallwn. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection currently available.

What should you consider when searching for a broadband provider in Trallwn?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've covered four main points to think about when searching for a broadband provider in Trallwn.

Availability

The first thing you need to think about before searching for a broadband provider in Trallwn is the availability. Most homes in Trallwn should have access to fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Trallwn?

  • Fibre broadband
    • This is the fastest available internet connection in Trallwn
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Trallwn homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Trallwn.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Trallwn.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Trallwn broadband cost

Trallwn broadband bill

Another important consideration is how much it costs for the broadband in Trallwn. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the small print of the offer when you sign up for a broadband connection in Trallwn. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Trallwn Broadband Reliability

The reliability of broadband in Trallwn should also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Trallwn home will be an important thing to consider.

Trallwn broadband customer support

Finally, the customer support of your Trallwn broadband connection is really important. You might never need to contact your broadband provider, but if you ever do need to speak to them a provider with excellent customer service that deals with your query in a fast and efficient manner should be considered when selecting an internet provider in Trallwn.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Trallwn ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Trallwn?

The average internet speed in Trallwn is:

Trallwn Average Download Speed Trallwn Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Trallwn, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Trallwn home. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Have a look at the following table for a rough guide to the kind of broadband speed you should pick when signing up for broadband in Trallwn.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Trallwn

Corded telephone area code Trallwn

The landline area code, sometimes called the dialling code, for Trallwn is 01806. When making a call to someone in Trallwn, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Trallwn call cost?

If calls are included with your landline or mobile, the phone call will probably be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Trallwn

People living in Trallwn can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Trallwn home to the gas network and electricity grid.

More often than not you won't need to speak to the Trallwn distribution network operator, but if you do, you can find the distribution network operator for Trallwn right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Trallwn

The electricity distribution network operator for Trallwn is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Trallwn

There are no power plants within a 10 mile radius of Trallwn.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Trallwn

If you've ever wondered which municipalities are within reach of Trallwn, in the table below you can see the closest five municipalities to Trallwn.

Closest five municipalities to Trallwn
Municipality Distance from Trallwn
Llansamlet -
Glais -
Birchgrove -
Pentrechwyth 0.98 miles
Port Tennant 0.98 miles