Utilities in <u>Tycoch

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Your Complete Guide to Utilities in Tycoch

If you just moved and have some questions about Tycoch? Our complete guide to utilities in Tycoch is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Tycoch water and sewerage. Keep reading to learn everything about utilities in Tycoch.

About Tycoch, Swansea

Tycoch SA2 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Tycoch?

Tycoch water services are supplied by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

How to get in touch with the water supplier in Tycoch

Ringing a contact number for Dwr Cymru Welsh Water is one of many options to discuss your Tycoch water issues.

Below, you can find the principal phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water phone number Dwr Cymru Welsh Water Emergency phone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also write to Dwr Cymru Welsh Water, either by email or with a letter in the post. You can even send your message through the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you must use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Cost of water in Tycoch

Water bill in Tycoch

Water rates in Tycoch are based on if your home has a water meter or not. You can easily check if your Tycoch water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Tycoch water rates will have a meter number listed on their water bills.

Metered Customers in Tycoch

Customers that have a water meter at their Tycoch property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Tycoch home.

Unmetered Customers in Tycoch

Customers without a meter at their Tycoch home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Tycoch home.

Water rates for unmetered customers in Tycoch is going to be based on the rateable value of your home. The rateable value part of your Tycoch water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Tycoch may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Tycoch?

The average water bill Tycoch residents are charged is £15.17 monthly, which works out at £182 a year.

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How do I pay my Tycoch water bill?

First, you must sign up and register with Dwr Cymru Welsh Water. After you've registered with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Tycoch bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Dwr Cymru Welsh Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Tycoch?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Tycoch SA2, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Tycoch Water Frequently Asked Questions

Below we have answered some common questions that customers in Tycoch have about their water supply.

Frequently Asked Questions About Water in Tycoch

Is the tap water in Tycoch safe to drink?

Yes! The tap water is safe to drink in Tycoch. You can rest assured that Tycoch water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Tycoch water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Tycoch water to make it drinkable.

Where does the water in Tycoch come from?

There are three main sources of water that supply Tycoch:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Tycoch

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Tycoch is fewer than 60ppm, that makes the water hardness in in Tycoch is rated as soft water.

What does this mean?

The clean water supply to your home in Tycoch contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Tycoch.

Tycoch No Water

If you have no water in your Tycoch home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Tycoch.

If there is no water at your Tycoch home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Tycoch.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Tycoch water leak or flooding

Tycoch water problems could be anything from a leak, a burst water main, or flooding in your Tycoch home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Tycoch property, you need to do one of the following as quickly as you can:

  1. Call Dwr Cymru Welsh Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, navigate to the "report a leak" area of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Tycoch taste strange?

If you find the taste or smell is different with your Tycoch water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Tycoch water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Tycoch water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Dwr Cymru Welsh Water via the contact channels listed above.

Broadband in Tycoch SA2

Tycochinternet connected globe

The broadband speed you get at your Tycoch home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average broadband speed for Tycoch with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Tycoch Average Download Speed Tycoch Average Upload Speed
86.70 Mbps 16.90 Mbps
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The type of internet connection you have can affect your download and upload speed in Tycoch. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK it is the only means of connection that's available.

Things to consider when choosing an internet provider in Tycoch?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, let's take a look at the top four points to think about when choosing an internet provider in Tycoch.

Availability

The first thing you need to think about whilst choosing an internet provider in Tycoch is the issue of availability. Most homes in Tycoch should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Tycoch?

  • Fibre broadband
    • This is the fastest type of connection you can get in Tycoch
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Tycoch homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Tycoch.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Tycoch.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Tycoch broadband price

Tycoch broadband bill

Another important consideration is how much it costs for the broadband in Tycoch. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer before you sign up to a internet connection in Tycoch. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Tycoch Broadband Reliability

The reliability of the broadband connection is in Tycoch should also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to do your work can be extremely important.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Tycoch home is going to be important.

Tycoch broadband technical support

Finally, the customer support of your Tycoch internet connection is extremely important. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue efficiently and quickly should be considered when making a decision for a broadband internet provider in Tycoch.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Tycoch have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Tycoch?

The average broadband speed in Tycoch is:

Tycoch Average Download Speed Tycoch Average Upload Speed
86.70 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Tycoch, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Tycoch property. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Check out the table below for a general idea which speed you should take when signing up for broadband in Tycoch.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Tycoch

Corded telephone area code Tycoch

The telephone dialling code, sometimes called the area code, for Tycoch is 01806. If you call someone in Tycoch, and you are in a different area, you must add 01806 to the number you're calling.

How much does an 01806 Tycoch call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call will probably be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Tycoch

People living in Tycoch can choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Tycoch home to the electricity grid and gas networks.

Most of the time you won't need to contact the Tycoch distribution network operator, but should you ever need to, you can find the distribution network operator for Tycoch right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Tycoch

The electricity distribution network operator for Tycoch is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Tycoch

There are no power plants within a 10 mile radius of Tycoch.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Tycoch

Perhaps you're wondering which towns and cities are within reach of Tycoch, in the below table you will find the closest five municipalities to Tycoch.