Utilities in <u>Uplands

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Your Complete Guide to Utilities in Uplands

If you've moved and have questions about Uplands? Our complete guide to utilities in Uplands will explain in detail everything about broadband, area codes, power generation and energy distributors, and Uplands water and sewerage. Keep reading to learn everything about utilities in Uplands.

About Uplands, Swansea

Uplands SA2 has a population of 15,665 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Uplands?

Uplands water utilities are supplied by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

How to reach your water provider in Uplands

Speaking to an advisor at Dwr Cymru Welsh Water is just one method of contact to discuss your Uplands water problems.

Below, you can find the principal telephone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also write to Dwr Cymru Welsh Water, you have the choice of posting a letter or sending an email. You can also send your request via the Dwr Cymru Welsh Water website.

If you prefer to write a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

Customers that would rather email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Price of water in Uplands

Water bill in Uplands

Water rates in Uplands depend on whether your home has a water meter or not. It's easy to find out if your Uplands water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Uplands water rates will have a meter number listed on their water bills.

Metered Customers in Uplands

Customers that have a water meter at their Uplands property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. While the variable charges cover the usage at your Uplands home.

Unmetered Customers in Uplands

Customers who don't have a meter at their Uplands home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Uplands home.

Water rates for unmetered customers in Uplands will be based on the rateable value of your home. The rateable value part of your Uplands water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Uplands could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Uplands?

The average water bill Uplands residents are being charged is £15.17 per month, which is £182 a year.

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How do I pay my Uplands water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. Once you've registered an account with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Uplands bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Dwr Cymru Welsh Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Uplands?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Uplands SA2, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Uplands Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Uplands have about their water supply.

Frequently Asked Questions About Water in Uplands

Is the tap water in Uplands safe to drink?

Yes! It's safe to drink the tap water in Uplands. You can rest assured that Uplands water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Uplands water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Uplands water to make it drinkable.

Where does the water in Uplands come from?

There are three main sources of water that supply Uplands:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Uplands

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Uplands is below 60ppm, this means the water in in Uplands is rated as soft water.

What does this mean?

The clean water supply to your home in Uplands contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Uplands.

Uplands No Water

If there isn't any running water in your Uplands home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Uplands.

If there is no water at your Uplands home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Uplands.

If you don't have any cold water, not even a trickle, contact Dwr Cymru Welsh Water for advice. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Dwr Cymru Welsh Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Dwr Cymru Welsh Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Uplands water leak or flooding

Uplands water problems could be anything from flooding or a leak, to a burst water main in your Uplands home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Uplands property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Dwr Cymru Welsh Water website and fill out the online form.

Why does the water in Uplands taste strange?

If you find the taste or smell is different with your Uplands water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Uplands water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Uplands water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Dwr Cymru Welsh Water using the contact information above.

Internet in Uplands SA2

Uplandsinternet connected globe

The speed of your broadband connection at your Uplands home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average connection speed for Uplands with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Uplands Average Download Speed Uplands Average Upload Speed
86.70 Mbps 16.90 Mbps
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The internet connection type you have can have an effect on the speed you get in Uplands. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one that's available.

What should you consider when picking a broadband provider in Uplands?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've covered four main points worth considering before picking a broadband provider in Uplands.

Availability

The first point to bear in mind before picking a broadband provider in Uplands is the availability. The majority of homes in Uplands should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Uplands?

  • Fibre broadband
    • This is fastest connection that's currently available in Uplands
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Uplands homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Uplands.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Uplands.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Uplands broadband cost

Uplands broadband bill

You should also think about the price you pay for broadband in Uplands. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the terms and conditions of the deal before you commit to a internet connection in Uplands. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Uplands Broadband Reliability

The reliability of the broadband connection is in Uplands also needs consideration, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Uplands home will be an important thing to consider.

Uplands broadband customer service

Our final tip, the customer support of your Uplands internet connection is really important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in Uplands.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Uplands have about broadband internet.

Broadband Internet FAQs

Is the internet fast in Uplands?

The average speed of broadband in Uplands is:

Uplands Average Download Speed Uplands Average Upload Speed
86.70 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Uplands, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Uplands home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Check out the table below to find out which speed you should pick when getting connected in Uplands.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Uplands

Corded telephone area code Uplands

The telephone area code, sometimes called the landline dialling code, for Uplands is 01792. If you're calling somebody in Uplands, and you are in a different area, you should add 01792 to the number you'd like to call.

How much does an 01792 Uplands call cost?

If you have a call plan with your landline or mobile, then the call cost should be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Uplands

People living in Uplands are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Uplands home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Uplands distribution network operator, but if you do, you can quickly find out which DNO covers Uplands below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Uplands

The electricity distribution network operator for Uplands is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Uplands

There are no power plants within a 10 mile radius of Uplands.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Uplands

If you've ever wondered which municipalities are close to Uplands, in the table below you can see the five nearest towns and cities to Uplands.