Utilities in <u>Winch Wen

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Your Complete Guide to Utilities in Winch Wen

If you just moved and have some questions about Winch Wen? Our comprehensive utilities guide to Winch Wen will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Winch Wen water and sewerage. Keep reading to learn everything about utilities in Winch Wen.

About Winch Wen, Swansea

Winch Wen SA1 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Winch Wen?

Winch Wen water services are supplied by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Winch Wen

Calling a phone number for Dwr Cymru Welsh Water is one of many options to talk about your Winch Wen water problems.

In the table below you will find the contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, either by email or with a letter in the post. You can also submit your request on the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

Customers that would rather email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Water rates in Winch Wen

Water bill in Winch Wen

Water rates in Winch Wen depend on whether your home has a water meter or not. You can easily find out whether your Winch Wen water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Winch Wen water rates will have a meter number listed on their water bills.

Metered Customers in Winch Wen

Customers who have a water meter installed at their Winch Wen property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Winch Wen home.

Unmetered Customers in Winch Wen

Customers that don't have a water meter at their Winch Wen home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Winch Wen home.

As an unmetered customer, the rate you pay for water in Winch Wen is based on the rateable value of your home. The rateable value of your Winch Wen water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Winch Wen may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Winch Wen?

The average water bill Winch Wen residents are charged is £15.17 each month, that's £182 per year.

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How do I pay my Winch Wen water bill?

First of all, you will need to register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Winch Wen bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Dwr Cymru Welsh Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Winch Wen?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Winch Wen SA1, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Winch Wen Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Winch Wen have about their water supply.

Frequently Asked Questions About Water in Winch Wen

Is water from the tap in Winch Wen safe to drink?

Yes! You can drink the tap water in Winch Wen. You can rest assured that Winch Wen water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Winch Wen water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Winch Wen water to make it drinkable.

Where does the water in Winch Wen come from?

There are three main sources of water that supply Winch Wen:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Winch Wen

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Winch Wen is less than 60ppm, that means the water hardness in in Winch Wen is rated as soft water.

What does this mean?

The water being supplied to your home in Winch Wen contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Winch Wen.

Winch Wen No Water

If there isn't any running water in your Winch Wen home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Winch Wen.

If there is no water at your Winch Wen home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Winch Wen.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Dwr Cymru Welsh Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Winch Wen water leak or flooding

Winch Wen water problems can include anything from a burst water main or flooding, to a leak in your Winch Wen home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Winch Wen property, you must do one of the following as soon as possible:

  1. Contact Dwr Cymru Welsh Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Winch Wen taste strange?

If you find the taste or smell is different with your Winch Wen water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Winch Wen water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Winch Wen water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Dwr Cymru Welsh Water using the contact information above.

Internet in Winch Wen SA1

Winch Weninternet connected globe

The speed of your internet connection at your Winch Wen home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and find out how it compares to the average internet speed in Winch Wen with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Winch Wen Average Download Speed Winch Wen Average Upload Speed
131.50 Mbps 14.80 Mbps
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The type of internet connection you have can affect the speed you get at your home in Winch Wen. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection currently available.

What should you consider when searching for a broadband provider in Winch Wen?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider might seem daunting at first. Worry not, let's take a look at the top four points worth considering before searching for a broadband provider in Winch Wen.

Availability

The first point to bear in mind when searching for a broadband provider in Winch Wen is the availability. Whilst many homes in Winch Wen should be able to enjoy fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Winch Wen?

  • Fibre broadband
    • This is the fastest available internet connection in Winch Wen
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Winch Wen homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Winch Wen.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Winch Wen.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Winch Wen broadband price

Winch Wen broadband bill

Another important consideration is the price you pay for broadband in Winch Wen. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal when you sign up for a internet connection in Winch Wen. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Winch Wen Broadband Reliability

The reliability of broadband in Winch Wen should also be considered, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is really important.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Winch Wen home will be an important thing to consider.

Winch Wen broadband customer support

Lastly, the customer service of your Winch Wen broadband connection is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Winch Wen.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Winch Wen have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Winch Wen?

The average broadband speed in Winch Wen is:

Winch Wen Average Download Speed Winch Wen Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Winch Wen, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Winch Wen house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on what kind of internet user you are. Take a look at this table for a general idea which speed you should take when signing up for broadband in Winch Wen.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the landline area code in Winch Wen

Corded telephone area code Winch Wen

The landline area code, sometimes called the dialling code, for Winch Wen is 01792. When making a call to someone in Winch Wen, and you're located in a different region, you will need to add 01792 to the number you're calling.

How much does an 01792 Winch Wen call cost?

If calls are included with your landline or mobile, the phone call is likely to be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Winch Wen

People living in Winch Wen can choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Winch Wen home to the gas and electricity networks.

In many cases you won't need to speak to the Winch Wen distribution network operator, but should the need arise, you can quickly find out which DNO covers Winch Wen right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Winch Wen

The electricity distribution network operator for Winch Wen is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Winch Wen

There are no power plants within a 10 mile radius of Winch Wen.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Winch Wen

Perhaps you're wondering which towns and cities are nearby Winch Wen, in the below table you will find the five nearest towns and cities to Winch Wen.