A separate B2B arm of TalkTalk that sells SME and enterprise broadband, Ethernet leased lines, hosted Cloud Voice and managed networking to UK businesses. Different prices, different contracts and a different account team to home TalkTalk. This page covers what each product really is, the contract terms, and the right product for the size of business you run.
At a glance
At a glance
Business division
Updated 19 May 2026
Product range
Four distinct products, sold separately or in a bundle. Each one solves a specific business problem. The trick is matching the right product to the actual risk you are trying to remove.
SME-grade fibre on the Openreach network
Speed
Up to 900 Mbps
Contract
12 to 36 months
Best for
Small offices, retail sites and home workers with sensitive data
Symmetric, dedicated bandwidth
Speed
10 Mbps to 10 Gbps
Contract
36 to 60 months
Best for
Mid-market and enterprise sites that cannot tolerate broadband drop-outs
PBX replacement over IP
Speed
HD voice, multi-site
Contract
12 to 36 months
Best for
Any business still on ISDN or analogue lines
Add-on connectivity
Speed
4G / 5G + managed WAN
Contract
24 to 36 months
Best for
Multi-branch retailers, logistics, mobile workforces
Pricing for TalkTalk Business products is not published online: each quote depends on speed, contract length, install survey and service level. Use the sales number above or the business site to request a tailored quote.
Pick the right product
A short, honest sizing guide. Most small businesses are over-sold on this market and pay for a leased line they do not need.
| Business profile | Right product | Why |
|---|---|---|
| 1 to 5 people, single office, email and cloud apps | Business Future Fibre 150 + Cloud Voice | Same Openreach FTTP line as consumers, with business-grade router, static IP option and priority support hours. |
| 5 to 30 people, video calls all day, 4K asset transfer | Business Future Fibre 500 + Cloud Voice + SD-WAN | Higher bandwidth, better upload, plus SD-WAN policy if you have a second site or remote workers. |
| Retail, hospitality, multi-site (up to 50 sites) | Future Fibre 150 per site + Cloud Voice + 4G/5G failover | Cheaper per-site than leased lines, mobile failover protects card payments if the line drops. |
| Trading floor, call centre, regulated industry | Ethernet leased line 1 Gbps + Cloud Voice | Uncontended dedicated bandwidth, five-nines target, same-day fault SLA. |
Selectra verdict
TalkTalk Business in 2026
TalkTalk Business is the price-aggressive end of the UK B2B telecoms market. The Openreach footprint is the same as BT Business, Sky Business and Vodafone Business, so the physical product is identical. Where TalkTalk wins is on monthly cost. Where it loses is on perceived support quality, mirrored from the consumer side: phone waits are longer than at BT Business, and named-engineer escalations only kick in at the leased-line tier.
For a small office or a multi-site retailer, TalkTalk Business is a sensible value choice if you have someone in-house who can troubleshoot the basics. For a regulated industry, a 24/7 call centre or anything where a five-minute outage stops trading, take a leased line with a same-day SLA and budget for the higher monthly cost. The middle case (5 to 30 staff) is where the right answer depends on your tolerance for occasional support friction.
FAQ
No. TalkTalk Business is a separate division with its own pricing, contracts, account managers, support lines and SLAs. The physical network underneath is largely the same Openreach footprint, but a business contract gives you priority support hours, a static IP option, business-grade routers and, on the higher tiers, named-engineer fault resolution rather than the consumer call centre.
Most TalkTalk Business broadband contracts are 12, 24 or 36 months. Leased lines are typically 36 or 60 months because the upfront install cost is amortised across the term. Cloud Voice usually matches the broadband term so you renew both together. Mid-contract upgrades (to a faster broadband tier or more Cloud Voice users) are usually allowed without a contract reset.
A leased line is a dedicated, uncontended Ethernet circuit between your premises and the TalkTalk core network. The bandwidth is symmetric (the same speed up and down) and not shared with any other customer. If you run a call centre, a busy retail till estate, real-time video, or any cloud-hosted ERP / CRM where a five-minute outage stops trading, a leased line is the right product. Most small businesses are fine on Future Fibre 500 or 900 with a 4G/5G back-up.
No. Openreach is switching off the traditional PSTN copper voice network in January 2027. Any business still on ISDN or analogue lines needs to migrate to IP voice, either Cloud Voice from TalkTalk Business or a SIP / VoIP solution from another provider, before then. TalkTalk Business offers a managed migration with number porting and softphone clients so the change does not disrupt customer-facing numbers.
Go to the TalkTalk Business site and request a callback, or call 0808 178 8896 on weekdays. For leased lines and Cloud Voice you will be put through to a named account manager, and a written quote follows after a survey of your site.
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