Beeston Water: Hardness, Water Rates & Supply Info

Beeston with bath to the left

If you just moved and have some Beeston water questions, you will be able to find out who handles the Beeston water supply as well as wastewater services in the information below. Additionally, we have advice on how to deal with Beeston water hardness so that you can get more out of your water.


Beeston Water Supplier

Beeston Water is supplied by one water company, Severn Trent. Here are the main Beeston water supplier contact details:

Beeston Water Supply Contact
Water Company Phone Number Opening Times
Severn Trent 0345 750 0500 Mon-Fri 8am-8pm, Sat 9am-3pm, Most Bank Holidays 9am-5pm

Beeston sewerage and wastewater is also handled by Severn Trent.

Beeston Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Severn Trent 0800 783 4444 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Severn Trent Water come from?

Severn Trent's water comes from many forms of sources, from rivers to boreholes, stretching from Gloucestershire, Wales, and even up to the Peak District. All of the water supplied to your home no matter where it comes from goes through an extensive filtering and treatment process, ensuring high quality.

Water Rates Beeston

Having a water meter in your Beeston home will dictate the water rates applicable to your property. You can find out whether your Beeston water rates are metered by looking at your water bill. Homes with metered Beeston water rates will have a meter number displayed on their water bills.

Homes that are not metered won't have this, but instead they will have the rateable value of the home. The rateable value part of your Beeston water rates will have been determined by the local council in the 90s and most likely will not have changed since. The rateable value is determined by several factors such as the size of the property and plot, the area and the general condition and availability of local services. This rateable value is subject to review every 5 years.

The average water rates Beeston water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

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Beeston Water Hardness

Beeston water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Severn Trent Water's supply area, Beeston picks up minerals, such as magnesium or calcium, on the way to your tap. Having soft water supplied to your home means that your water is more efficient for tasks such as washing clothes, your taps and pipes will be much less prone to scaling, and your energy bills will be more efficient in comparison to hard water properties.

Can you drink the water in Beeston?

Yes! You can drink the water in Beeston. Beeston water meets high standards making it safe to drink, and it is not necessary to boil or filter Beeston water to make it potable. Additionally, the UK Drinking Water Inspectorate has scored Beeston water quality a 99.96% in overall mean zonal compliance, so you can rest assured that your water quality will not be an issue.

If you notice a change in taste or smell of Beeston Water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure that the pipe network maintains high hygiene standards.
  2. Seasonal changes in water characteristics can infuse Beeston Water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell, appearance, or feel that your water quality isn't what it should be, you should not hesitate to contact Severn Trent Water, who will provide further assistance.

Beeston Water Problems

Beeston water problems could come in a range of forms and include anything from flooding, burst water mains or even to having no water in your home. This is why it is important to familiarize yourself with what to do and who to contact in case of emergencies or supply disruption

If you notice flooding or a water leak outside your Beeston property, you need to do one of the following:

  1. If you are out and about, you can alert your supplier by calling or tweeting at Severn Trent Water depending on whether the issue relates to drinking water or wastewater.
  2. If you are near a computer, go to the "Active Incidents" section of Severn Trent's website. From here you can check if there are any ongoing repairs or incidents in your area, and find useful advice on how to proceed.

Beeston No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Severn Trent Water outage impacting Beeston.

  1. Check the "Contact Us" or "Report problems" sections of the Severn Trent website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Severn Trent for assistance.

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