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Bourne Water: Hardness, Service & Info

Moving to Bourne and need to find out more about your water supply? In this quick guide, you will find who handles the Bourne water supply as well as wastewater services in the information below. Additionally, we have tips on how Bourne water hardness will affect you, and what you can do to mitigate its effects.


Bourne Water Supplier

The water of Bourne is supplied by a one water company, Anglian Water. Here are the main Bourne water supplier contact details:

Bourne Water Supply Contact
Water Company Phone Number Opening Times
Anglian Water 0345 791 9155 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 10am-4pm

Bourne sewerage and wastewater is also handled by Anglian Water.

Bourne Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Anglian Water's water come from?

Roughly half of the water in the Anglian Water coverage area comes from surface-water sources such as rivers or reservoirs. The remaining water comes from underground sources such as boreholes or aquifers. The source of your water may vary throughout the year as water levels ebb and flow, but it will always go through a thorough filtering and cleansing process to ensure its safety before reaching your home.

Water Rates Bourne

Water rates in Bourne depend on whether your home has a water meter or not. You can easily find out whether your Bourne water rates are metered or not by looking at your water bill. Homes with metered Bourne water rates will have a meter number listed on their water bills. If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.

Homes that are not metered will have the rateable value of the home instead. This uses your properties size, location and other factors to create an estimated consumption value, which is then used to create your bill.

If you want to read more about water meters check out Selectra's essential guide to water meters.

The average water rates Bourne residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

Looking to save money on your water bill? Then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

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Bourne Water Hardness

Bourne's water hardness is rated as hard. This means that Bourne water will cause limescale accumulation around taps sinks, and even the deterioration of appliances over time. Here are a few simple tips on what you can do to counter water hardness:

  1. Clothing - Liquid detergents should be used over powder detergents. You should also clean your washing machine by adding baking soda and white vinegar directly into the drum and setting it to a hot wash. Wipe down the drum thoroughly afterwards.
  2. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
  3. Kettles - Do not overfill your kettle. Clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  4. Baths, sinks and toilets - Clean these areas with an acidic sanitizer. This will help to reduce and slow the accumulation of limescale deposits.

Can you drink the water in Bourne?

Definitely! As with the vast majority of the UK, Bourne water meets very high standards. It is unnecessary to purchase bottled water or to boil your water to make it potable. The UK Drinking Water Inspectorate has scored Bourne water quality at a great 99.96% in overall mean zonal compliance, meaning that all legal and safety guidelines have been met.

Mild changes in taste or smell of Bourne are usually not cause for concern, such as in the following instances:

  1. Plumbing such as pipe or taps repairs and replacements can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
  2. Chlorination helps to minimize the presence of harmful natural contaminants such as bacteria, and poses no risk to health.
  3. Seasonal changes in water characteristics can infuse Bourne water with an earthy smell or taste. As the source of your water changes throughout the year, so too will its mineral composition, affecting its taste.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Anglian Water, who will provide further assistance.

Bourne Water Problems

Bourne water problems can include anything from burst water mains, flooding or failure of supply. You should make sure you know what to do and who to contact should you experience such an event.

If you notice a water leak or flooding outside your Bourne property, you need to do one of the following:

  1. If you are near a computer, go to the "report a leak" section of the Anglian Water website and fill out the online form.
  2. If you aren't at home, call or send Anglian Water a message on social media (Twitter, Facebook & Instagram).

Bourne No Water

Having no water in your home could relate to either an internal plumbing issue within your home, or it could be an Anglian Water outage. Here is what you can do to determine which it may be, and what your next steps are.

  1. Check that your stop tap is open. If this is in the closed position, this would prevent water flow. Turning it to open should allow water flow to resume.
  2. Ask your neighbours whether they have the same issue as you. If they do, then this points towards the issue being to do with your supplier's network.
  3. Check the "Contact Us" or "Report an issue" section of the Anglian Waters website. From here you can find useful advice on how to proceed, report an issue via their online form, or find the most appropriate contact number.
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Anglian Water for assistance.

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