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Chesterfield Water: Supplier Info & Contact

Water dripping from a tap next to Chesterfield

Have you recently moved to Chesterfield and have some questions about your water supply? You will be able to find who looks after the Chesterfield water supply as well as sewerage services in the information below. In addition, we have helpful tips on how to deal with Chesterfield water hardness so that you can enjoy top quality tap water in your home.

Chesterfield Water Supplier

Chesterfield Water is supplied by one water company, Severn Trent Water. Here are the contact details for your water supplier in Chesterfield:

Chesterfield Water Supplier Contact
Severn Trent Water Team Phone Number Opening Times
Severn Trent Water Bill Queries 03457 500 500 Mond to Fri 8am-8pm, Sat 8am-6pm
Water Supply and Sewerage Emergencies 0800 783 4444 24/7

Chesterfield sewerage and wastewater is handled by the same company, Severn Trent Water. Here are Chesterfield sewerage and wastewater contact details:

Chesterfield Wastewater Contact
Water Company Phone Number Opening Times
Severn Trent Water 0345 124 2424 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Chesterfield

The rates you pay for your water depend on whether your home has a water meter or not. You can easily find out very whether your Chesterfield water rates are metered or not by looking at a water bill you may have in the property. Properties with metered Chesterfield water rates will have a meter number listed on one of your water bills.

If you've just recently moved in or you don't have a bill handy, you can simply look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.

If your property does not have a water meter, you will have the rateable value of the home instead. The rateable value part of your Chesterfield water rates will have been determined by the Chesterfield local council back in the 1990s and will probably remain the same as the rates rarely change.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

Average water rates Chesterfield residents are being charged result in an average water bill of around £369 a year. This amount combines both your water supply and wastewater costs, and is lower than the UK average if £408.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

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Chesterfield Water Hardness

The water supply to your property contains low levels of hard water minerals. Soft water is below 60ppm and means that currently, your washing should be softer, your energy bills more efficient and your appliances should last longer due to a lack of limescale build-up, compared to hard water areas.

Can you drink the water in Chesterfield?

Yes! you can safely drink the water in Chesterfield. Chesterfield water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Chesterfield water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. There is no need to boil or filter your water before drinking.

If you notice a change in taste or smell of Chesterfield water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Chesterfield water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have any questions about your water's taste, smell or appearance, do not hesitate to contact Severn Trent Water for further assistance.

Chesterfield Water Problems

Chesterfield water problems can include anything from no water in your property, local flooding or possibly a burst water pipe in your area. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Chesterfield property, you need to do one of the following:

  1. If you are out of the house, simply call or tweet Severn Trent Water
  2. If you are near a computer or tablet, go to the "report a leak" section of Severn Trent Water website and fill out their online form.

Chesterfield No Water

If you have no water in your home, you need to find out if the issue is to do with your plumbing, heating or a Severn Trent Water problem impacting your area of Chesterfield.

  1. Check the "In Your Area" sections of the Severn Trent Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have similar problems as you.
  3. Check that your stop tap is open and not closed
  4. If you have no water is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Severn Trent Water for assistance.

Chesterfield Water Discolouration

If the water in your home is discoloured, the issue might be a Severn Trent Water issue impacting Chesterfield.

  1. Changes to the colour of the water in Chesterfield may happen after a burst pipe has been repaired
  2. Or, Severn Trent Water could have been carrying out upgrade work on the pipes in Chesterfield
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Severn Trent Water for assistance.

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