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Coalville Water: Rates, Contact, Water Quality Info

Coalville floating away from an open tap on the left

Have you just recently moved and you're not 100% sure how water works in Coalville? You will be able to find who takes care of the Coalville water supply as well as wastewater and sewerage services in the water information below. Furthermore, we have some helpful tips on how to deal with Coalville water hardness so that you can enjoy quality tap water in your home.


Coalville Water Supplier

Coalville Water is supplied by one water company, Severn Trent Water. Here are the contact details for your Coalville water supplier:

Coalville Water Supplier Contact
Severn Trent Water Team Phone Number Opening Times
Severn Trent Water Bill Queries 03457 500 500 Mond to Fri 8am-8pm, Sat 8am-6pm
Water Supply and Sewerage Emergencies 0800 783 4444 24/7

Coalville sewerage and wastewater is handled by the same company. Here are Coalville sewerage and wastewater contact details:

Coalville Wastewater Contact
Water Company Phone Number Opening Times
Severn Trent Water 0345 124 2424 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Coalville

Water rates in Coalville depend on whether your home has a water meter or not. You can easily find out whether your Coalville water rates are metered or not by looking at your water bill. Homes with metered Coalville water rates will have a meter number listed on their water bills.

Homes that are not metered won't, but they will have the rateable value of the home instead. The rateable value part of your Coalville water rates will have been determined by the local council in the 90s and will probably not have changed much since then.

If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

The average water rates Coalville residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs, and is lower than the UK average if £408.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

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Coalville Water Hardness

Coalville water hardness is rated as soft water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Coalville Water's supply area, Coalville water picks up minerals, such as magnesium or calcium, on the way to your tap.

Soft water means that your laundry should be softer after washing, your energy bills lower, and appliances will last longer as there will be less build-up of limescale.

Can you drink the water in Coalville?

Yes! you can drink the water in Coalville. Coalville water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Coalville water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Coalville water to make it potable.

If you notice a change in taste or smell of Coalville water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Coalville water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Severn Trent Water.

Coalville Water Problems

Coalville water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Coalville property, you need to do one of the following:

  1. If you are out and about, call or tweet Severn Trent Water
  2. If you are near a computer, go to the "report a leak" section of Severn Trent Water and fill out the online form.

Coalville No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Severn Trent Water outage impacting Coalville.

  1. Check the "In Your Area" sections of the Severn Trent Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Severn Trent Water for assistance.

Coalville Water Discolouration

If the water in your home is discoloured, the issue might be a Severn Trent Water issue impacting Coalville.

  1. Changes to the colour of the water in Coalville may happen after a burst pipe has been repaired
  2. Or, Severn Trent Water could have been carrying out upgrade work on the pipes in Coalville
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Severn Trent Water for assistance.

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