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Grantham Water: Meters, Rates & Support

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If you just moved to Grantham and have some questions about your water supply, you will be able to find out who handles Grantham's water and wastewater services in the information below. Additionally, we have tips on Grantham's water hardness levels, and what to do if you encounter a water-related problem in your home.


Grantham Water Supplier

Grantham Water is supplied by one water company, Anglian Water. Here are the main Grantham water supplier contact details:

Grantham Water Supply Contact
Water Company Phone Number Opening Times
Anglian Water 0345 791 9155 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 10am-4pm

Grantham sewerage and wastewater is also handled by Anglian Water.

Grantham Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Anglian Water's water come from?

Half of the water that Anglian Water provides to your home comes from groundwater sources such as rivers or reservoirs. The remaining water comes from underground sources such as boreholes or aquifers. The water from all sources goes through a thorough filtering and cleansing process to ensure its safety before reaching your home.

Water Rates Grantham

Whether your home has a water meter or not will dictate your water rates in Grantham. You can easily find out if your Grantham water rates are metered or not by looking at your water bill. Homes with metered Grantham water rates will have a meter number listed on their water bills.

Homes that are not metered won't have this, but instead, they will have the rateable value of the home. The rateable value part of your Grantham water rates will have been determined by the local council in the 90s and most likely will not have changed since. The rateable value is determined by several factors such as the size of the property and plot, the area and the general condition and availability of local services.

The average water rates Grantham water residents are being charged result in an average water bill of around £419 a year. This amount combines both water supply and sewerage costs.

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Grantham Water Hardness

Grantham water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Anglian Water's supply area, Grantham picks up minerals, such as magnesium or calcium, on the way to your tap. Having a soft water rating means that your water will be more efficient at tasks such as washing dishes or clothing and your energy bills will be more efficient in comparison with homes in hard water areas.

Can you drink the water in Grantham?

Yes! You can drink the water in Grantham without the need for additional filtration or boiling before its use. The UK Drinking Water Inspectorate has scored Grantham water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink without having to amend it in any way.

If you notice a change in taste or smell of Grantham Water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Grantham Water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance or feel that the quality of your water has changed to a significant degree you should not hesitate to contact Anglian Water, who will provide further assistance.

Grantham Water Problems

Grantham water problems can include anything from flooding, burst water mains or even to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice flooding or a water leak outside your Grantham property, you need to do one of the following:

  1. If you are out and about, call or tweet at Anglian Water depending on whether the issue relates to drinking water or wastewater.
  2. If you are near a computer, go to the "Water and sewerage queries" section of the Anglian Water website. From there, you can request a callback, find the most appropriate contact number or use their chatbot feature to troubleshoot.

Grantham No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or an Anglian Water outage impacting Grantham.

  1. Check the "Contact Us" or "Report an issue" section of the Anglian Waters website. From here you can find useful advice on how to proceed, report an issue via their online form, or find the most appropriate contact number.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open.
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Anglian Water for assistance.

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