Hinckley Water: Hardness, Water Rates & Supply Info
If you just moved and have some Hinckley water questions, you will be able to find out who handles the Hinckley water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with Hinckley water hardness so that you can enjoy quality tap water in your home.
Hinckley Water Supplier
Hinckley Water is supplied by one water company, Severn Trent. Here are the main Hinckley water supplier contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Severn Trent | 0345 750 0500 | Mon-Fri 8am-8pm, Sat 9am-3pm, Most Bank Holidays 9am-5pm |
Hinckley sewerage and wastewater is also handled by Severn Trent.
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Severn Trent | 0800 783 4444 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Water Rates Hinckley
Whether your home has a water meter or not will dictate your water rates in Hinckley. You can easily find out whether your Hinckley water rates are metered by looking at your water bill. Homes with metered Hinckley water rates will have a meter number listed on their water bills which should correspond to a number listed on the physical meter.
Homes that are not metered won't have this, but instead, they will have the rateable value of the home instead. The rateable value part of your Hinckley water rates will have been determined by the local council in the 90s and most likely will not have changed since. The rateable value is determined by several factors such as the size of the property and plot, the area and the general condition and availability of local services
The average water rates Hinckley water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.
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Hinckley Water Hardness
Hinckley water hardness is rated as medium. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Severn Trent Water's supply area, Hinckley picks up minerals, such as magnesium or calcium, on the way to your tap.
Can you drink the water in Hinckley?
Yes! You can drink the water in Hinckley. You can rest assured that Hinckley water meets high standards making it safe to drink, and it is unnecessary to boil or filter Hinckley water to make it potable. The UK Drinking Water Inspectorate has scored Hinckley water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink.
If you notice a change in taste or smell of Hinckley Water this may be due to one of the following reasons:
- Chlorination is a safe way to ensure hygiene throughout the pipe network.
- Seasonal changes in water characteristics can infuse Hinckley Water with an earthy smell or taste.
- Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Severn Trent Water, who will provide further assistance.
Hinckley Water Problems
Hinckley water problems can include anything from flooding, burst water main or even to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice flooding or a water leak outside your Hinckley property, you need to do one of the following:
- If you are out and about, call or tweet at Severn Trent Water.
- If you are near a computer, go to the "Active Incidents" section of the Severn Trent website. From here you can check if there are any ongoing repairs or incidents in your area, and find useful advice on how to proceed.
Hinckley No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Severn Trent Water outage impacting Hinckley.
- Check the "Contact Us" or "Report problems" sections of the Severn Trent website for any information explaining why you have no water.
- Ask your neighbours whether they have the same issue as you.
- Check that your stop tap is open
If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company
If there is no cold water, not even a trickle, contact Severn Trent for assistance.