Kettering Water Supplier

Kettering's water is supplied by Anglian Water, which serves over 6 million customers across the East of England and East Midlands. As a regional monopoly, you cannot switch water supplier in the UK - if you have moved into Kettering, you simply need to register your details with Anglian Water so your account is opened and billed in your name.

Anglian Water handles both water supply and sewerage and wastewater services in Kettering. Below are the contact details for each service.

Anglian Water contact details for Kettering water supply and sewerage
Service Phone Hours
Water supply03457 919 155Mon–Fri 8am–8pm, Sat 8am–4pm, Sun 10am–4pm, Bank hols 10am–4pm
Sewerage & wastewater emergencies03457 145 14524 hours, 7 days

Source: Anglian Water published customer contact numbers. Calls to 03 numbers are charged at standard landline rates and are normally included in inclusive minute bundles.

For a full list of phone numbers, complaints procedures and alternative contact channels, see our dedicated Anglian Water contact number guide.

Water Rates in Kettering

Water rates in Kettering depend on whether your property is metered or non-metered. The average annual water bill in Kettering is approximately £419, combining both sewerage and water supply charges. This is broadly in line with the national UK average.

You can find out whether your Kettering water rates are metered or not by checking your water bill. Metered properties display a meter number, while non-metered homes show a rateable value set by the local council in the 1990s. If you have just moved in and do not have a bill handy, look around the property or front garden for a meter - it can sometimes be found indoors near the stop tap.

Metered customers are billed based on actual water usage, measured in cubic metres. If you live alone or in a small household, switching to a meter can often reduce your bill - Anglian Water installs meters free of charge on request. For more details, read our essential guide to water meters.

Want to lower your bill? Our guide to water rates in the UK has practical tips and tricks to help reduce your water costs, and our average water bill guide explains how your bill compares nationally.

Water Hardness in Kettering

Kettering has hard water. Hard water contains elevated levels of calcium and magnesium picked up as rainwater filters through the local limestone and chalk geology of the East Midlands. This leads to limescale buildup in kettles, sinks, dishwashers, boilers and toilets over time.

While hard water is perfectly safe to drink, the scaling it causes can reduce appliance efficiency, shorten their lifespan and leave white deposits on surfaces. There are several practical steps you can take to mitigate limescale in your Kettering home:

  1. Baths, sinks and toilets - use an acidic sanitiser regularly (available in local shops) to clear limescale deposits from susceptible surfaces.
  2. Kettles - avoid overfilling. Half-fill your kettle, add two tablespoons of white vinegar, leave for four hours to loosen scale, then rinse and repeat.
  3. Dishwashers - take advantage of the built-in water softener by regularly topping off the dishwasher salt in the appropriate compartment.

For a broader look at water hardness across the country and how it affects your home, see our water hardness by area guide.

Drinking Water Safety

Kettering tap water meets the high safety standards set by the UK Drinking Water Inspectorate (DWI) and is safe to drink straight from the tap. Kettering water quality scored 99.96% in overall mean zonal compliance - it is not necessary to boil or filter the water before drinking.

If you notice a change in the taste or smell of your water, the most common causes are:

  • Chlorination - a safe disinfection method used by Anglian Water to maintain hygiene throughout the pipe network.
  • Seasonal variations - changes in water source characteristics can infuse the water with an earthy smell or taste at certain times of year.
  • Household plumbing - old pipes, poorly maintained tanks or stagnant sections of pipe can produce metallic, salty or rubbery hints.

Running the cold tap for a minute before drinking usually clears any short-term issue. If the problem persists, contact Anglian Water so they can investigate the supply.

Kettering Water Problems

Kettering water problems can range from a burst water main and flooding to a complete loss of supply at your property. Anglian Water runs a 24/7 emergency line on 03457 145 145 for sewerage and wastewater emergencies. You do not need to be the account holder to report a problem - anyone can call.

How to Report a Leak or Flooding

If you notice a water leak or flooding outside your Kettering property, you can contact Anglian Water through any of the following channels:

  • Phone - call Anglian Water on 03457 145 145 (24/7)
  • Twitter (X) - tag @AnglianWater or send a direct message
  • Website - complete the online form via the "report a leak" section of anglianwater.co.uk

What to Do If You Have No Water

If you suddenly have no water at your Kettering property, work through these steps before calling Anglian Water:

  1. Check the "In Your Area" section on the Anglian Water website for known incidents in your postcode.
  2. Ask your neighbours whether they also have no water - if they do, the outage is on the network and Anglian Water will already be aware.
  3. Verify that your internal stop tap is fully open (usually under the kitchen sink).
  4. Distinguish between a loss of cold water (a company issue) and a loss of hot water only (an internal plumbing or boiler issue).

If your cold water is completely unavailable after these checks, contact Anglian Water on 03457 919 155 so they can investigate.

Water Discolouration

Discoloured water may occur after pipe repairs or infrastructure upgrades in the Kettering area. This is not harmful and can often be cleared by running the cold water tap until the water becomes clear. If the problem persists, contact Anglian Water for assistance.

Kettering Water FAQ

Water and sewerage services in Kettering are supplied by Anglian Water, the regional water company for the East of England and East Midlands. You cannot switch water supplier in the UK.

The average annual water bill in Kettering is approximately £419, combining both water supply and sewerage charges. The exact amount depends on whether your property is metered or billed on rateable value.

Kettering has hard water due to the local limestone and chalk geology. This can cause limescale buildup in kettles and appliances, but it is perfectly safe to drink.

Yes. Kettering tap water meets high regulatory standards and scored 99.96% in overall mean zonal compliance, meaning it is safe to drink straight from the tap without boiling or filtering.

Call Anglian Water on 03457 145 145, which is available 24 hours a day, 7 days a week. You can also report leaks via Twitter (@AnglianWater) or the \"report a leak\" section of anglianwater.co.uk.

Useful Kettering Water Guides

Our related guides cover Anglian Water in more depth and explain how UK water bills, meters and complaints procedures work.

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