Loughborough: Supplier, Meters & Average Costs

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Water drops from a blue tap next to Loughborough

If you have just recently moved and you're not 100% sure how water works in Loughborough, you will be able to find who takes care of the Loughborough water supply as well as wastewater services in the water information below. Furthermore, we have some helpful tips on how to deal with Loughborough water hardness so that you can enjoy quality tap water in your home.

Loughborough Water Supplier

Loughborough Water is supplied by one water company, Severn Trent Water. Here are the contact details for your Loughborough water supplier:

Loughborough Water Supplier Contact
Severn Trent Water Team Phone Number Opening Times
Severn Trent Water Bill Queries 03457 500 500 Mond to Fri 8am-8pm, Sat 8am-6pm
Water Supply and Sewerage Emergencies 0800 783 4444 24/7

Loughborough sewerage and wastewater is handled by the same company. Here are Loughborough sewerage and wastewater contact details:

Loughborough Wastewater Contact
Water Company Phone Number Opening Times
Severn Trent Water 0345 124 2424 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Loughborough

The rates you pay for your water depend on whether your home has a water meter or not. You can find out very easily whether your Loughborough water rates are metered or not by looking at a water bill you may have somewhere in the property. Homes with metered Loughborough water rates will have a meter number listed on one of your water bills.

If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.

Homes without a water meter, will have the rateable value of the home instead. The rateable value part of your Loughborough water rates will have been determined by the Loughborough local council back in the 1990s and will probably remain the same.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

The average water rates Loughborough residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs, and is lower than the UK average if £408.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

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Loughborough Water Hardness

Loughborough water's medium rating means that the hard water in your home contains fewer than 200ppm of hard water minerals like calcium and magnesium which contribute to hard water. These minerals will also affect the taste of your water and lead to some limescale build-up.

  1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Washing - from laundry to dishes and even yourself, moderately hard water is less effective at cleaning and reacts differently to softened water. It may even cause dry or irritated skin and lead to damaged hair.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Loughborough?

Yes! you can drink the water in Loughborough. Loughborough water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Loughborough water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Loughborough water to make it potable.

If you notice a change in taste or smell of Loughborough water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Loughborough water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions or any doubts about your water's taste, smell or appearance, you should not hesitate to contact Severn Trent Water.

Loughborough Water Problems

Loughborough water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Loughborough property, you need to do one of the following:

  1. If you are out and about, call or tweet Severn Trent Water
  2. If you are near a computer or tablet, go to the "report a leak" section of Severn Trent Water and fill out the online form.

Loughborough No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Severn Trent Water outage impacting Loughborough.

  1. Check the "In Your Area" sections of the Severn Trent Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have similar issues as you.
  3. Check that your stop tap is open
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Severn Trent Water for assistance.

Loughborough Water Discolouration

If the water in your home is discoloured, the issue might be a Severn Trent Water issue impacting Loughborough.

  1. Changes to the colour of the water in Loughborough may happen after a burst pipe has been repaired
  2. Or, Severn Trent Water could have been carrying out upgrade work on the pipes in Loughborough
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Severn Trent Water for assistance.

The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.