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Mansfield Woodhouse Water: Supplier & Contact

Have you recently moved to Mansfield Woodhouse and would like to find out more about your water supply? This guide will provide you with everything you need to know, from who provides your water and wastewater services, what your water hardness means for you, and how to identify the rates in your home.


Mansfield Woodhouse Water Supplier

Mansfield Woodhouse water is supplied by one water company, Severn Trent. Here are the main Mansfield Woodhouse water supplier contact details:

Mansfield Woodhouse Water Supply Contact
Water Company Phone Number Opening Times
Severn Trent 0345 750 0500 Mon-Fri 8am-8pm, Sat 9am-3pm, Most Bank Holidays 9am-5pm

Mansfield Woodhouse sewerage and wastewater is also handled by Severn Trent.

Mansfield Woodhouse Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Severn Trent 0800 783 4444 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Severn Trent water come from?

The water in Severn Trent's catchment area comes from various sources, stretching from rivers and reservoirs to underground aquifers. Around two-thirds of your drinking water comes from surface water sources such as rivers and reservoirs, while the remaining third comes from groundwater sandstone aquifers in the Midlands, Nottinghamshire, and limestone aquifers in the Derbyshire and Cotswolds areas.

Water Rates Mansfield Woodhouse

The type of water rates that apply to your Mansfield Woodhouse home will vary depending on if the property has a water meter or not. The simplest way to find out which one applies to you is by taking a look at a water bill. Homes that have metered water rates will have a meter number listed on their bills. If you cannot see the meter number, often the account number will start with UC for unmetered customer or MC for metered customer.

Alternately if you do not have a bill available, you can check around your home to see if you can find a water meter. These would usually be located either in a small box in the ground in your garden or the vicinity of the water stop tap. If you find a water meter in either of these locations, then your home will have metered rates.

If you have a water meter, it is very important that you give your water provider regular water meter readings. Your provider will bill you according to your exact usage, and so failing to provide this data could mean that they will give you higher estimated bills. Submitting a meter reading is very simple, and can be done either via their website in the account section or by giving them a call.

Homes that are not metered won't have metered rates, but they will have a rateable value of the home instead. The rateable value takes into account factors such as property size, location, and the availability of local services to create a usage value that is then applied to your bill.

The average water rates Mansfield Woodhouse water residents are being charged result in an average water bill of around £373 a year. This amount combines both water supply and sewerage costs.

If you need help deciding if a water meter is the right choice for you, or are looking to save on your water bills, then check out these simple water meter and water rates guides to get started.

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Mansfield Woodhouse Water Hardness

The water hardness in Mansfield Woodhouse is rated as soft water. While rainwater itself is soft, water hardness can change through the water cycle as it picks up minerals such as magnesium and calcium. The higher the mineral value of water, the harder it is rated, and the less effective it is for domestic use. Your soft water rating means that your water will be more effective at tasks such as cleaning, your taps and sinks will be less inclined to accumulate limescale, and your energy bills will be more efficient in comparison to homes in hard water areas.

Can you drink the water in Mansfield Woodhouse?

Yes! You can drink the water in Mansfield Woodhouse. Mansfield Woodhouse water meets very high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Mansfield Woodhouse water quality a 99.96% in overall mean zonal compliance, meaning that your water is very safe to drink. It is not necessary to boil, filter or otherwise refine Mansfield Woodhouse water further in order to make it potable.

If you notice a change in taste or smell of Mansfield Woodhouse water this may be due to one of the following reasons:

  1. Plumbing such as water pipes and taps can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
  2. Seasonal changes in water characteristics can infuse Mansfield Woodhouse water with an earthy smell or taste.
  3. Chlorination used to remove harmful contaminants from the water system, and poses no risk to health.

If would like to find out more about your water supply or believe that it may no longer be safe to consume, you should not hesitate to contact Severn Trent, who will provide further assistance.

Mansfield Woodhouse Water Problems

The types of water problems that you can encounter in Mansfield Woodhouse can come in a range of forms, stretching from burst pipes, flooding, or even a regional outage. It is important that you know what checks you should do, and who you should contact if you encounter such an issue.

If you notice flooding or a water leak outside your Mansfield Woodhouse property, you need to do one of the following:

  1. If you are near a computer, go to the "Active Incidents" section of the Severn Trent website. From here you can check if there are any ongoing repairs or incidents in your area, and find useful advice on how to proceed.
  2. If you are out and about you can call, message on WhatsApp, or contact Severn Trent on Twitter.

Mansfield Woodhouse No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Severn Trent outage impacting Mansfield Woodhouse.

  1. Check the "Contact Us" or "Report problems" sections of the Severn Trent website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you. If they do, then this suggests that a water outage is affecting the area. If they don't you may need to contact a plumber, as the issue may relate to your home's plumbing.
  3. Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow water to resume flowing.
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company, and you should contact a plumber.

    If there is no cold water, not even a trickle, contact Severn Trent for assistance.

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