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Melton Mowbray Water: Your Supplier & Rates

If you have some water questions, in this guide you will be able to find out who handles the Melton Mowbray water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with Melton Mowbray water hardness and identify the form of rates that apply to your home.

Melton Mowbray Water Supplier

Melton Mowbray water is supplied by one water company, Severn Trent. Here are the main Melton Mowbray water supplier contact details:

Melton Mowbray Water Supply Contact
Water Company Phone Number Opening Times
Severn Trent 0345 750 0500 Mon-Fri 8am-8pm, Sat 9am-3pm, Most Bank Holidays 9am-5pm

Melton Mowbray sewerage and wastewater is also handled by Severn Trent.

Melton Mowbray Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Severn Trent 0800 783 4444 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Severn Trent water come from?

The water supplied by Severn Trent comes from a range of sources, stretching from rivers and reservoirs to underground aquifers. Around two-thirds of your drinking water comes from surface water sources such as rivers and reservoirs, while the remaining third comes from groundwater sandstone aquifers in the Midlands, Nottinghamshire, and to a smaller degree limestone aquifers in the Derbyshire and Cotswolds areas. The water supplied to your home will always go through an extensive testing and treatment process no matter what its source is.

Water Rates Melton Mowbray

The form of rates available to you in Melton Mowbray will vary, depending on if your home has a water meter or not. The easiest way to find out if you have a water meter is to take a look at a water bill. Homes that have a water meter will have a meter serial number listed on their water bills. If you cannot see the meter number, often the account number will also indicate if your property has a meter by using a simple code. For example, if the account number starts with MC (Metered Customer), this would suggest that you have a water meter. If it starts with UC (Unmetered Customer), this would suggest that your home does not have a water meter.

Alternately if you do not have a bill available, you can look around your property for a water meter. These would usually be located either next to the water stop tap, or outside in the garden. If you find a water meter, then your home will have metered rates.

If your home has a water meter, this means that you will have metered water rates. This means that your supplier will charge you according to the exact consumption that your property uses, and so it is important that you provide regular water meter readings to ensure the accuracy of your billing. Failure to do this means that your supplier may estimate your bill, which means you could be paying more than you need to.

Homes that are not metered will have the rateable value of the home instead of this. This rate is subject to review every five years and takes into account factors such as property size, location, and the availability of local services to create an estimated usage value that is then used to create your bill.

If you are interested in changing from the rateable value to having metered rates, or are otherwise curious about water meters, read throughout a water meter guide to learn more.

The average water rates Melton Mowbray water residents are being charged result in an average water bill of around £373 a year. This amount combines both water supply and sewerage costs.

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Melton Mowbray Water Hardness

Melton Mowbray water hardness is rated as medium. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Severn Trent's supply area, Melton Mowbray picks up minerals, such as magnesium or calcium, on the way to your tap. Generally, the more minerals that are present in your water, the harder your water will be, and the less efficient it is overall.

Having water-rated at a medium rating means that though your water should not cause significant adverse effects in your home, you may experience mild lime scaling around sinks and taps, and your water will be less effective at tasks such as washing clothes. It is advisable to use an acidic sanitiser where possible to combat limescale, and to use detergents that focus on fabric softening effects to get the most out of your water.

Can you drink the water in Melton Mowbray?

Yes! The water in Melton Mowbray is perfectly safe to drink. The UK Drinking Water Inspectorate has rated Melton Mowbray's water quality at 99.96% in overall mean zonal compliance, meaning meets all required safety standards, and it is not necessary to filter or boil your water to make it potable.

If you notice a change in taste or smell of Melton Mowbray Water this may be due to one of the following reasons:

  1. Seasonal changes can infuse Melton Mowbray water with an earthier smell or taste.
  2. Plumbing can also contribute by adding salty, metallic, or rubbery hints.
  3. Chlorination ensures hygiene throughout the pipe network, and poses no risk to health.

If you are worried about your water's taste, smell or appearance, you should contact Severn Trent, who will provide further assistance.

Melton Mowbray Water Problems

Water problems in the Melton Mowbray area could include anything from burst water mains or even to having no water in your home. This is why it is important that you know what to do and who to contact regarding water emergencies.

If you notice flooding or a water leak outside your Melton Mowbray property, you need to do one of the following:

  1. If you are out and about, call or tweet at Severn Trent.
  2. If you are near a computer, go to the "Active Incidents" section of the Severn Trent website. From here you can check if there are any ongoing repairs or incidents in your area, and find useful advice on how to proceed.

Melton Mowbray No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Severn Trent outage impacting Melton Mowbray.

  1. Check the "Contact Us" or "Report problems" sections of the Severn Trent website for any information explaining why you have no water.
  2. Check that your stop tap is open.
  3. Ask your neighbours whether they have the same issue as you.
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Severn Trent for assistance.

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