Northampton Water: Rates, Contact, Water Quality Info - Selectra

Water flowing from an open tap next to Northampton

If you just moved and have some Northampton water questions, you will be able to find who handles the Northampton water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Northampton's water hardness so that you can enjoy quality tap water in your home.


Northampton Water Supplier

Northampton's water is supplied by one water company, Anglian Water. Here are the contact details for your Northampton water supplier:

Northampton Water Supply Contact
Water Company Phone Number Opening Times
Anglian Water 0345 791 9155 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 10am-4pm

Northampton's sewerage and wastewater is handled by the same company, Anglian Water. Here are Northampton sewerage and wastewater contact details:

Northampton Wastewater Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Northampton

Water rates in Northampton will depend on if your home does or does not have a water meter. You can find out whether your Northampton water rates are metered or not by looking at your water bill. Homes with metered Northampton water rates will have a meter number available on their water bills.

Homes that aren't metered won't have this, but they will have the rateable value of the home instead. The rateable value part of your Northampton water rates will have been determined by the local council in the 90s and unlikely to have changed significantly since then.

If you don't have a bill handy or have just moved into your home, you can look around your house or in the front garden for a meter. Sometimes the meter can be located inside your house near to the stop tap.

If you want to read more about water meters check out Selectra's essential guide to water meters.

The average water rates Northampton residents are being charged result in an average water bill of around £419 a year. This amount combines both sewerage costs and water supply.

If you'd like to save some money on your water bill then this useful guide to water rates in the UK will give you some great tips & tricks to help lower your water bill.

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Northampton Water Hardness

Northampton's water hardness is rated as medium water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Northampton Water's supply area, Northampton's water picks up minerals, such as magnesium or calcium, on the way to your tap.

Northampton water's medium rating means that the water in your home is less to lead to scaling in kettles, sinks, dishwashers and loos.

Can you drink the water in Northampton?

Yes! You can drink the water in Northampton. Northampton water meets very high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Northampton water quality a 99.96% in overall mean zonal compliance, meaning that your water is very safe to drink. It is not necessary to boil, or filter Northampton water further in order to make it potable.

If you notice a change in taste or smell of Northampton water this may be due to one of the following reasons:

  1. Chlorination a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Northampton water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's appearance, smell or taste, you should not hesitate to contact Anglian Water.

Northampton Water Problems

Northampton's water problems can include anything from a burst water main or flooding to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Northampton property, you need to do one of the following:

  1. If you are out and about, call or tweet Anglian Water
  2. If you are near a computer, go to the "Leakage" or "Flooding" section of Anglian Water's website, or alternately reach out to them via the "Report an issue" page via live chat or telephone.

Northampton No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or an Anglian Water outage impacting Northampton.

  1. Check the FAQ or "Report an issue" section of the Anglian Water website.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Anglian Water for assistance.

Northampton Water Discolouration

If the water in your home is discoloured, the issue might be an Anglian Water issue impacting Northampton.

  1. Changes to the colour of the water in Northampton may happen after a burst pipe has been repaired
  2. Or, Anglian Water could have been carrying out upgrade work on the pipes in Northampton
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Anglian Water for assistance.

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