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Rushden Water: Hardness, Quality & Rates Information

Rushden flowing away from a tap on the left

If you just moved home and would like to find out more about your water, you will be able to find out who handles the Rushden water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with Rushden water hardness so that you can enjoy quality tap water in your home.


Rushden Water Supplier

Rushden water is supplied by one water company, Anglian Water. Here are the main Rushden water supplier contact details:

Rushden Water Supply Contact
Water Company Phone Number Opening Times
Anglian Water 0345 791 9155 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 10am-4pm

Rushden sewerage and wastewater is also handled by Anglian Water.

Rushden Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Anglian Water's water come from?

Half of the water that Anglian Water provides to your home comes from surface-water sources such as rivers or reservoirs. The remaining water comes from underground sources such as boreholes or aquifers. The water from all sources goes through a thorough filtering and cleansing process to ensure its safety before reaching your home.

Water Rates Rushden

Water rates in Rushden can vary depending on if your home has a water meter. The easiest way to find out if you have a water meter is to take a look at a water bill. Homes that have metered Rushden water rates will have a meter number listed on their water bills. If you cannot see the meter number, often the account number will also indicate if your property has a meter by using a simple code. For example, if the account number starts with MC (Metered Customer), this would suggest that you have a water meter. If it starts with UC (Unmetered Customer), this would suggest that your home does not have a water meter.

Alternately if you do not have a bill available, you can check around your property for a water meter. These would usually be located either next to the water stop tap, or outside in the garden. If you find a water meter, then your home will have metered rates, which means that you will be billed according to your exact usage, and should provide regular meter readings to avoid estimated billing.

Homes that are not metered won't have metered rates, but they will have the rateable value of the home instead of this. The rateable value part of your Rushden water rates will have been determined by the local council in the 90s and most likely will not have changed since. This rate is subject to review every five years and takes into account factors such as property size, location, and the availability of local services to create a value that is then applied to your bill.

The average water rates Rushden water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

Check out these simple water rates and water meter guides to learn more about how your home is billed, and if having a water meter installed is a good move for your home.

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Rushden Water Hardness

Rushden water hardness is rated as hard. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Anglian Water's supply area, Rushden picks up minerals, such as magnesium or calcium, on the way to your tap.

Rushden water's hard rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and toilets. here are a few simple things you can do to mitigate the effect of hard water furring or scaling in Rushden.

  1. Kettles - Do not overfill your kettle with water. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  2. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
  3. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.

Can you drink the water in Rushden?

Yes! You can drink the water in Rushden. You can rest assured that Rushden water meets high standards making it safe to drink, and it is not necessary to boil or filter Rushden water to make it potable. The UK Drinking Water Inspectorate has scored Rushden water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink without having to amend it in any way.

If you notice a change in taste or smell of Rushden Water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network. This helps to iliminate the presence of harmful bacteria, and is closly monitored at all times.
  2. Seasonal changes in water characteristics can infuse Rushden's water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Anglian Water, who will provide further assistance.

Rushden Water Problems

Rushden water problems can include anything from flooding, burst water mains or even to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice flooding or a water leak outside your Rushden property, you need to do one of the following:

  1. If you are near a computer, go to the "Water and sewerage queries" section of the Anglian Water website. From there, you can request a callback, find the most appropriate contact number or use their chatbot feature to troubleshoot.
  2. If you aren't at home, you can easily give your supplier a call or tweet at Anglian Water.

Rushden No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or an Anglian Water outage impacting Rushden.

  1. Ask your neighbours whether they have the same issue as you.
  2. Check that your stop tap is open.
  3. Check the "Contact Us" or "Report an issue" section of the Anglian Water website. From here you can find useful advice on how to proceed, report an issue via their online form, or find the most appropriate contact number.
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Anglian Water for assistance.

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