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South Normanton Water: Supplier, Problems & Info

If you just moved and have some South Normanton water questions, this guide will tell you who handles South Normanton's water supply and wastewater services. Additionally, we have tips on how to deal with South Normanton's water problems so that you can enjoy quality tap water in your home.

South Normanton Water Supplier

South Normanton water is supplied by one water company, Severn Trent. Here are the main South Normanton water supplier contact details:

South Normanton Water Supply Contact
Water Company Phone Number Opening Times
Severn Trent 0345 750 0500 Mon-Fri 8am-8pm, Sat 9am-3pm, Most Bank Holidays 9am-5pm

South Normanton sewerage and wastewater is also handled by Severn Trent.

South Normanton Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Severn Trent 0800 783 4444 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Severn Trent water come from?

The water in Severn Trents catchment area comes from various sources, stretching from rivers and reservoirs, to underground aquifers. Around two-thirds of your drinking water comes from surface water sources such as rivers and reservoirs, while the remaining third comes from groundwater sandstone aquifers in the Midlands, Nottinghamshire, and limestone aquifers in the Derbyshire and Cotswolds areas.

Water Rates South Normanton

Your home will have metered or unmetered rates. If you have metered rates, your water bill will display a meter number. If you can't see this, the account number may also start with MC for Metered Customer or UC for Unmetered Customer.

No water bill? You may be able to find a water meter by searching around your property. These would be located either near the stop tap in the kitchen or garage, or in the garden within a small box set into the ground. If your property has a water meter, you must provide regular meter readings so that your water supplier can accurately bill you.

Homes that are not metered will have a rateable value instead. This uses factors such as property size and the availability of local services to create an estimated consumption value of your home, which is then used to generate your bill.

The average water rates South Normanton residents are being charged result in an average water bill of around £373 per year. This amount combines both water supply and sewerage costs.

Our guide to water rates will give you some great tips on how to get started saving on your water bill. Still uncertain if a water meter is right for your home? Selectra's guide to water meters will help you learn more about how water meters work, and if they are the right choice for you.

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South Normanton Water Hardness

South Normanton's water hardness is rated as soft water. Water hardness is based on the mineral values present of your water. The higher the mineral value, the harder it will be, and the less effective it is for household use. South Normanton soft water rating means that you should not see significant limescale accumulation, and you energy bills will be more efficient than homes in hard water aread. It is not neccessary to take additional steps to alter your waters quality.

Can you drink the water in South Normanton?

Yes! you can drink the water in South Normanton. The UK Drinking Water Inspectorate has scored South Normanton water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter South Normanton water to make it potable.

If you notice a change in your waters taste or smell this is usually not cause for alarm, and may be due to one of the following reasons:

  1. Seasonal changes such as where your water originates or how it has filtered through the earth can imbue your water with varying flavours.
  2. Plumbing such as taps and pipes repairs can give your weater metallic, salty or rubbery hints.
  3. Chlorination is used in safe volumes to eliminate harmful contaminants.

If you believe that it may no longer be safe to consume, you should not hesitate to contact Severn Trent, who will provide further assistance.

South Normanton Water Problems

South Normanton water problems can include anything from burst water pipes or flooding to having no water supply in your home. If you notice a water leak or flooding outside your South Normanton property, you need to do one of the following:

  1. If you are near a computer, go to the "Contact Us" section of the Severn Trent website and either call them, or request a callback.
  2. If you are out and about, call or message Severn Trent on social media (Twitter, Instagram, Facebook).

South Normanton No Water

If you have no water in your home, before calling you need to find out if the issue is to do with your home plumbing or a Severn Trent outage impacting South Normanton.

  1. Check the "Contact Us" or "Report problems" sections of the Severn Trent website for any information explaining why you have no water, and the expected time of service resumption.
  2. Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow water flow to resume.
  3. Ask your neighbours whether they have the same issue as you. If they don't, this suggests the problem relates to your homes plumbing, and you may need to contact a plumber.
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water, but have cold water still, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Severn Trent for assistance.

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