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Spalding Water: Rates, Meters & Hardness Explained

Spalding held above flowing water filled with coins

If you just moved to Spalding and have some water questions, you will be able to find out who handles the Spalding water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with Spalding water hardness so that you can enjoy quality tap water in your home.


Spalding Water Supplier

Spalding water is supplied by one water company, Anglian Water. Here are the main Spalding water supplier contact details:

Spalding Water Supply Contact
Water Company Phone Number Opening Times
Anglian Water 0345 791 9155 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 10am-4pm

Spalding sewerage and wastewater is also handled by Anglian Water.

Spalding Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Anglian Water's water come from?

Half of the water that Anglian Water provides to your home comes from groundwater sources such as rivers or reservoirs. The remaining water comes from underground sources such as boreholes or aquifers. No matter where your water has come from, it always goes through a very thorough filtering and cleansing process to ensure its safety before reaching your home.

Water Rates Spalding

Water rates in Spalding will vary depending on if your home has a water meter or not. The easiest way to find out if you have a water meter is to take a look at a water bill. Homes that have metered Spalding water rates will have a meter number listed on their water bills. If you cannot see the meter number, often the account number will also indicate if your property has a meter by using a simple code. For example, if the account number starts with MC (Metered Customer), this would suggest that you have a water meter. If it starts with UC (Unmetered Customer), this would suggest that your home does not have a water meter.

Alternately if you do not have a bill available, you can look around your property to see if you can find a water meter. These would usually be located either outside in the garden or next to the water stop tap. If you find a water meter, then your home will have metered rates.

Homes that are not metered won't have metered rates, but they will have the rateable value of the home instead of this. The rateable value part of your Spalding water rates will have been determined by the local council in the 90s and most likely will not have changed since. This rate is subject to review every five years and takes into account factors such as property size, location, and the availability of local services to create a value that is then applied to your bill.

The average water rates Spalding water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

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Spalding Water Hardness

Spalding water hardness is rated as very hard. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Anglian Water's supply area, Spalding picks up minerals, such as magnesium or calcium, on the way to your tap.

Spalding's hard water rating means that the water in your home will lead to scaling in kettles, sinks, dishwashers and toilets. There are ways to mitigate hard water furring or scaling in Spalding.

  1. Baths, sinks and toilets - Use an acidic sanitiser regularly to clean susceptible surfaces slow limescale deposit build-ups.
  2. Kettles - Do not overfill your kettle with water, using only as much water as you need. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Clothing - Liquid detergents should be used over powder detergents due to them being generally more effective at resisting water hardness and preventing soap scum. Additionally, you should regularly clean your washing machine by adding baking soda and white vinegar directly into the drum and setting it to a hot wash. Make sure to wipe down the drum afterwards. This process limits and removes limescale build-up.
  4. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Spalding?

Yes! You can drink the water in Spalding. You can rest assured that Spalding water meets high standards making it safe to drink, and it is not necessary to boil or filter Spalding water to make it potable. The UK Drinking Water Inspectorate has scored Spalding water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink without having to amend it in any way.

If you notice a change in taste or smell of Spalding Water this may be due to one of the following reasons:

  1. Chlorination helps to reduce bacterial presence within the water network, and poses no risk to health.
  2. Seasonal changes in water characteristics can infuse Spalding Water with an earthy smell or taste due to the changes in mineral attributes or location of your water source.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints. For example if a water pipe has been replaced, this new material can subtly influence the flavour of your water.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Anglian Water, who will provide further assistance.

Spalding No Water

If you have no water in your home, it is important to identify if the supply failure is related to your homes plumbing, or if it is an outage affecting the Anglian Water supply area.

  1. Ask your neighbours whether they have the same issue as you. If they are not having the same problem, then this would suggest that the problem relates to your own home rather than an Anglian Water supply issue. If your neighbour is also affected, then this would indicate that it is affecting an area, and so it is likely related to an Anglian Water outage.
  2. Check that your stop tap is open. If your stop tap is closed, this would prevent water from flowing to your taps. Turning the stop tap to the open position should allow water flow to resume.
  3. Check the "Contact Us" or "Report an issue" section of the Anglian Waters website. From here you can find useful advice on how to proceed, report an issue via their online form, or find the most appropriate contact number.
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Anglian Water for assistance.

Spalding Water Problems

Spalding water problems can include anything from flooding, burst water mains or even to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice flooding or a water leak outside your Spalding property, you need to do one of the following:

  1. If you are out and about, contact Anglian Water on social media, or call if the matter is more urgent or a risk to health.
  2. If you are near a computer, go to the "Water and sewerage queries" section of the Anglian Water website. From there, you can request a callback, find the most appropriate contact number or use their chatbot feature to troubleshoot.
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