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Staveley Water: Quality, Supplier & Hardness

Do you need to find out more about your Staveley water supply, or have recently moved to the area? In this quick guide, we will cover all of the basic information you need to get started, from who handles the Staveley water supply and wastewater services, to how your towns water quality weighs up, and if you should be concerned about its water hardness rating.


Staveley Water Supplier

Staveley water is supplied by one water company, Yorkshire Water. Here are the main Staveley water supplier contact details:

Staveley Water Supply Contact
Water Company Phone Number Opening Times
Yorkshire Water 0345 124 2424 Mon-Fri 8am-6pm, Sat 9am-5pm

Staveley sewerage and wastewater is also handled by Yorkshire Water.

Staveley Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Yorkshire Water 0345 124 2424 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Yorkshire Water come from?

Most of the water that Yorkshire Water supplies to the domestic market comes from surface-water sources such as reservoirs, rivers and streams, as well as from boreholes. No matter which source your water has come from, Yorkshire Water carries out extensive testing to ensure its safety before reaching your home.

Water Rates Staveley

Your homes water rates will either be metered or unmetered. Homes that have metered Staveley water rates will have a meter number on their water bills. Alternately if the account number starts with MC, this means metered customer and UC for unmetered customer.

If you don't have a water bill, you can look around your home for a water meter. This would usually be next to the stop tap in the garage or kitchen, or it could be in the garden in a small box sunk in the ground.

If your home is equipped with a water meter, it is important that you give your supplier regular water meter readings. Not doing so could result in your provider inaccurately estimating your bills.

Homes that don't have a water meter will have the rateable value instead. The rateable value is based on several factors such as the size of your home, its location, and the availability of services to create an estimated consumption value, which is then used to generate your bill.

The average water rates Staveley residents are being charged result in an average water bill of around £491 per year. This amount combines both sewerage costs and water supply.

This guide to water rates in the UK will give you some great information on how water charges work, and how you can start saving on your water bills.

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Staveley Water Hardness

Water hardness is a measurement of dissolved minerals present within an areas water supply. This varies from region to region, but in general the higher the value of minerals such as magnesium and calcium within your water, the harder the rating will be. Staveley's water hardness rating is soft, which means that your home will be less prone to limescale accumulation, your appliances will be more efficient, and your energy bills can be lower than homes in hard water areas.

Can you drink the water in Staveley?

Definitely! The quality and safety of your water will not be a concern for your home. The UK Drinking Water Inspectorate has rated Staveley's water quality at 99.96% in overall mean zonal compliance. This means that your water is perfectly safe to drink, and it is not necessary to boil or filter Staveley water to make it potable.

If you notice a slight difference in taste or smell of Staveley water this may be due to one of the following reasons:

  1. Plumbing such as pipe or taps repairs and replacements can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
  2. Chlorination helps to minimize the presence of harmful natural contaminants such as bacteria, and poses no risk to health.
  3. Seasonal changes in water characteristics can infuse Staveley water with an earthy smell or taste. As the source of your water changes throughout the year, so too will its mineral composition, affecting its taste.

If you have further concerns about your water, you should contact Yorkshire Water, who will talk you through what's happening.

Staveley Water Problems

Staveley water problems can include anything from burst water pipes or flooding to having no water supply in your home. If you notice a water leak or flooding outside your Staveley property, you need to do one of the following:

  1. If you are near a computer, go to the "Contact Us" section of the Yorkshire Water website and either call them or request a callback.
  2. If you are out and about, call or message Yorkshire Water on social media (Twitter, Instagram, Facebook).

Staveley No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Yorkshire Water outage impacting Staveley.

  1. Check that your stop tap is open. A stop tap must be open to allow water to flow. If it is open but no water flows, then this suggests a water outage is affecting your property, and a plumber may be required.
  2. Check the "In Your Area" sections of the Yorkshire Water website. This area should show any known incidents, and an estimated time or repair and service resumption.
  3. Ask your neighbours whether they have the same issue as you. If they do, then this points to it being an area problem rather than an issue with only your home.
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    Our great water problems guide will help you to explore the potential issue and fixes further, but if after this you still have no cold water, not even a trickle, then you should contact Yorkshire Water for assistance.

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