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Sutton-in-Ashfield Water: Rates, Meters & Contact Info

If you recently moved and have some Sutton-in-Ashfield water questions, you will be able to find out who handles your water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with Sutton-in-Ashfield water hardness so that you can enjoy quality tap water in your home.

Sutton-in-Ashfield Water Supplier

Sutton-in-Ashfield Water is supplied by one water company, Severn Trent. Here are the main Sutton-in-Ashfield water supplier contact details:

Sutton-in-Ashfield Water Supply Contact
Water Company Phone Number Opening Times
Severn Trent 0345 750 0500 Mon-Fri 8am-8pm, Sat 9am-3pm, Most Bank Holidays 9am-5pm

Sutton-in-Ashfield sewerage and wastewater is also handled by Severn Trent.

Sutton-in-Ashfield Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Severn Trent 0800 783 4444 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Sutton-in-Ashfield

Your water rates in Sutton-in-Ashfield will vary depending on if your property has a water meter. You can find out if your Sutton-in-Ashfield water rates are metered by taking a look at your water bill. Homes with metered Sutton-in-Ashfield water rates will have a meter number listed on their water bills which would correspond with the physical water meter in your home.

Homes that are not metered will have a rateable value of the home instead. The rateable value part of your Sutton-in-Ashfield water rates will have been determined by the local council in the 90s and most likely will not have changed since. The rateable value is determined by several factors such as the size of the property, the area and the general condition and availability of local services.

The average water rates Sutton-in-Ashfield water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

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Sutton-in-Ashfield Water Hardness

Sutton-in-Ashfield water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Severn Trent's supply area, Sutton-in-Ashfield picks up minerals, such as magnesium or calcium, on the way to your tap. Additionally, the soft rating of your household water means that it will be more efficient at tasks such as washing clothes or dishes, your energy bills will be cheaper, and your taps and appliances will be less prone to limescale when compared to a property in a hard water area.

Can you drink the water in Sutton-in-Ashfield?

Yes! The water in Sutton-in-Ashfield is perfectly safe to drink. In fact, the UK Drinking Water Inspectorate has scored the Sutton-in-Ashfield water quality a 99.96% in overall mean zonal compliance. This means that your water does not require further filtering or boiling in order to make it potable, and it is ready to use directly from your tap

If you notice a change in taste or smell of Sutton-in-Ashfield Water this may be due to one of the following reasons:

  1. Seasonal changes in water characteristics can infuse Sutton-in-Ashfield water with an earthy smell or taste. These changes can be notices particularly in the autumn and winter months.
  2. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints.
  3. Chlorination is a way to ensure hygiene throughout the pipe network. The chlorine volume is closely monitored at all times and is harmless to health.

If you have concerns about your water's taste, smell or appearance, you should not hesitate to contact Severn Trent, who will provide further assistance.

Sutton-in-Ashfield Water Problems

Water problems in the Sutton-in-Ashfield area could include anything from burst water mains or even to having no water in your home. This is why it is important that you know what to do and who to contact regarding water emergencies.

If you notice a water leak, flooding, or otherwise dangerous situation relating to water in Sutton-in-Ashfield, you need to do one of the following:

  1. If you are out and about, call or tweet at Severn Trent.
  2. If you are near a computer, go to the "Active Incidents" section of the Severn Trent website. From there you can check if there are any ongoing repairs or incidents in your area, and find advice on how to proceed.

Sutton-in-Ashfield No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Severn Trent outage impacting Sutton-in-Ashfield.

  1. Check the "Contact Us" or "Report problems" sections of the Severn Trent website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you. If they are, then this is likely a Severn Trent outage
  3. Check that your stop tap is open. If this is in the closed position, this would prevent water flow to your taps
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but still have cold water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Severn Trent for assistance.

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