Borehamwood Water: Bills, Rates & Supplier Info

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Borehamwood between a gold running tap and a location marker

If you just moved and have some Borehamwood water queries, you will be able to find who handles the Borehamwood water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with Borehamwood's water hardness along with some money-saving tips so that you can enjoy quality tap water in your home.

Borehamwood Water Supplier

Borehamwood water is supplied by Affinity Water. Here are the contact details for your Borehamwood water supplier:

Borehamwood Water Supply Contact
Water Company Phone Number Opening Times
Metered Supply 0345 357 2401 Mon to Fri 8am to 6pm, Sat 8am to 2pm
Water Company Phone Number Opening Times
Unmetered Supply 0345 357 2402 Mon to Fri 8am to 6pm, Sat 8am to 2pm

Borehamwood sewerage and wastewater is handled by a seperate company, Thames Water. Here are Borehamwood sewerage and wastewater contact details:

Borehamwood Wastewater Contact
Water Company Phone Number Opening Times
Thames Water 0800 316 9800 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Borehamwood

Water rates in Borehamwood depend on whether your home has a water meter or not. You can easily find out whether your Borehamwood water rates are metered by looking at your water bill. Homes that have metered Borehamwood water rates will have a meter number listed on their water bills.

Homes that are not metered won't, but they will have the rateable value of the home instead. The rateable value part of your Borehamwood water rates will have been determined by the local council in the 90s and will probably not have changed much since then.

If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near the stop tap.

If you want to read more about water meters? Check out Selectra's essential guide to water meters.

The average water rates Borehamwood residents are being charged result in an average water bill of around £417 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

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Where does Borehamwood water come from?

Affinity water gains 60% of its supplies from underground chalk aquifers. When the aquifer's supply lowers in the summer months this is then supplemented with alternative water sources such as boreholes until rainwater sufficiently restocks the aquifers.

Borehamwood Water Hardness

Borehamwood water hardness is rated as very hard water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Borehamwood Water's supply area, Borehamwood water picks up minerals, such as magnesium or calcium, on the way to your tap.

Borehamwood water's very hard rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Borehamwood:

  1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Do not overfill your kettle with water. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.]

Can you drink the water in Borehamwood?

Yes! You can drink the water in Borehamwood. Borehamwood water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Borehamwood water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Borehamwood water to make it potable.

If you notice a change in taste or smell of Borehamwood water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Borehamwood water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Affinity Water.

Borehamwood Water Discolouration

If the water in your home is discoloured, the issue might be a Affinity Water issue impacting Borehamwood.

  1. Changes to the colour of the water in Borehamwood may happen after a burst pipe has been repaired.
  2. Or, Affinity Water could have been carrying out upgrade work on the pipes in Borehamwood.
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.
  4. If there is no improvement after trying this, you can contact Affinity Water for assistance.

Borehamwood Water Problems

Borehamwood water problems can include anything from burst water mains, flooding or even to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Borehamwood property, you need to do one of the following:

  1. If you are out and about, call or tweet Affinity Water or Thames water depending if this relates to your water supply, or wastewater .
  2. If you are near a computer, go to the "report a leak" section of Affinity Water and fill out the online form.

Borehamwood No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or an Affinity Water outage impacting Borehamwood.

  1. Check the "In Your Area" sections of the Affinity Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open.
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Affinity Water for assistance.

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