Clacton-on-Sea Water: Hardness, Water Info & Rates

Clacton-on-Sea beneath a dripping tap

If you just moved or have some Clacton-on-Sea water questions, you will be able to find who handles the Clacton-on-Sea water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with Clacton-on-Sea water hardness so that you can enjoy quality tap water in your home.


Clacton-on-Sea Water Supplier

Clacton-on-Sea Water is supplied by one water company, Affinity Water. Here are the contact details for your Clacton-on-Sea water supplier:

Clacton-on-Sea Water Supply Contact
Water Company Phone Number Opening Times Water Company Phone Number Opening Times
Metered Supply 0345 357 2401 Mon to Fri 8am to 6pm, Sat 8am to 2pm Unmetered Supply 0345 357 2402 Mon to Fri 8am to 6pm, Sat 8am to 2pm

Clacton-on-Sea sewerage and wastewater is handled by Anglian Water. Here are Clacton-on-Sea sewerage and wastewater contact details:

Clacton-on-Sea Wastewater Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Clacton-on-Sea

Your water rates in Clacton-on-Sea will depend on whether your home has a water meter or not. You can easily find out whether your Clacton-on-Sea water rates are metered or not by looking at your water bill. Homes with metered Clacton-on-Sea water rates will have a meter number listed on their water bills.

Homes that do not have a meter won't have this, but they will have something called a rateable value instead. The rateable value part of your Clacton-on-Sea water rates will have been determined by the local council in the 90s and will probably not have changed significantly since then. This rateable value is subject to review every 5 years and takes into consideration factors such as property size, location and the availability of services in its area.

If you don't have a bill available or have just moved home, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near the stop tap.

If you want to read more about water meters check out Selectra's easy to use guide to water meters.

The average water rates Clacton-on-Sea residents are being charged result in an average water bill of around £417 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great advice on how to start lowering your water bill.

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Clacton-on-Sea Water Hardness

Clacton-on-Sea water hardness is rated as hard water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Clacton-on-Sea Water's supply area, Clacton-on-Sea water picks up minerals, such as magnesium or calcium, on the way to your tap.

Clacton-on-Sea water hardness rating means that the water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Clacton-on-Sea.

  1. Baths, sinks and toilets: Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles: Do not overfill your kettle with water. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove the scale.
  3. Dishwashers: Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Clacton-on-Sea?

Yes! The UK Drinking Water Inspectorate has scored Clacton-on-Sea water quality a 99.96% in overall mean zonal compliance, this means that your water is safe to drink. It is not necessary to boil or filter Clacton-on-Sea water to make it potable.

If you notice a change in taste or smell of Clacton-on-Sea water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Clacton-on-Sea water with an earthy smell or taste, particularly lin the autumn and winter months.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions or concerns about your water's smell, taste or appearance, you should not hesitate to contact Affinity Water.

Clacton-on-Sea Water Problems

Clacton-on-Sea water problems can include anything from a burst water main or flooding to having no water in your home. This it is very important to know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Clacton-on-Sea property, you need to do one of the following:

  1. If you are out and about, call or tweet Affinity Water
  2. If you are near a computer, go to the "report a leak" section of Affinity Water and fill out the online form.

Clacton-on-Sea No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Affinity Water outage impacting Clacton-on-Sea.

  1. Check the "In Your Area" sections of the Affinity Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Affinity Water for assistance.

Clacton-on-Sea Water Discolouration

If the water in your home is discoloured, the issue might be a Affinity Water issue impacting Clacton-on-Sea.

  1. Changes to the colour of the water in Clacton-on-Sea may happen after a burst pipe has been repaired
  2. Or, Affinity Water could have been carrying out upgrade work on the pipes in Clacton-on-Sea
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Affinity Water for assistance.

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