Hatfield Water: Your Supplier, Rates, & Quality
If you just moved and have some Hatfield water questions, in this guide you will be able to find who handles the Hatfield water supply and wastewater services in the information below. Additionally, we have tips on how to deal with Hatfield's water hardness rating, and what to do if you encounter a water problem.
Hatfield Water Supplier
Hatfield water is supplied by one water company, Affinity Water. Here are the contact details for your Hatfield water supplier:
| Water Company | Phone Number | Opening Times | ||||||
|---|---|---|---|---|---|---|---|---|
| Metered Supply | 0345 357 2401 | Mon to Fri 8am to 6pm, Sat 8am to 2pm | ||||||
| Water Company | Phone Number | Opening Times | Unmetered Supply | 0345 357 2402 | Mon to Fri 8am to 6pm, Sat 8am to 2pm |
Hatfield sewerage and wastewater is handled by Thames Water. Here are Hatfield sewerage and wastewater contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Thames Water | 0800 316 9800 | 24/7/365 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does Hatfield water come from?
Affinity water gains 60% of its supplies from chalk aquifers. When the aquifer's supply lowers in the summer months this is supplemented with alternative sources such as boreholes. Throughout the rest of the year, Affinity utilizes groundwater such as rivers and streams to supply water to your home. Water from both sources will always go through a very extensive filtration and cleansing process to ensure its quality before reaching your home.
Water Rates Hatfield
Water rates in Hatfield depend on whether your home has a water meter or not. You can easily find out whether your Hatfield water rates are metered by either checking for a water meter next to the water stop tap or in the garden, or by looking at your water bill. Homes with metered Hatfield water rates will have a meter number listed on their water bills.
Homes that are not metered won't have this, but they will have the rateable value of the home in its place. The rateable value part of your Hatfield water rates will have been determined by the local council in the 90s and is unlikely to have changed significantly since then.
If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near the stop tap.
The average water rates Hatfield residents are being charged result in an average water bill of around £417 a year. This amount combines both water supply and sewerage costs.
If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.
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Hatfield Water Hardness
Hatfield water hardness is rated as hard water. While rainwater itself is relatively soft, water hardness can change through the water cycle and pick up minerals. Due to the way water filters through rocks in Hatfield waters supply area, Hatfield water picks up minerals, such as magnesium or calcium, on the way to your tap.
Bury St Edmunds water hardness rating means that the hard water in your home is less efficient in comparison with water from homes in a soft water region, and may lead to scaling in kettles, sinks, dishwashers and toilets. Here are some tips on what you can do in your day-to-day life to help minimize these effects.
- Baths, sinks and toilets: Use an acidic sanitiser often to clean surfaces that are susceptible to scaling in order to clear and limit the spread of these deposits.
- Kettles: Do not overfill your kettle with water, using only the amount that is required for your current task. Make sure that you also occasionally clean your kettle by half-filling it with water and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove the scale.
- Dishwashers: Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.
Can you drink the water in Hatfield?
Yes! Hatfield water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Hatfield water quality a 99.96% in overall mean zonal compliance, and so it is not necessary to boil or filter Hatfield water to make it drinkable.
If you notice a change in taste or smell of Hatfield water this may be due to one of the following reasons:
- Chlorination is a safe way to ensure hygiene throughout the pipe network.
- Seasonal changes can infuse Hatfield water with an earthy smell or taste. This is particularly noticable in periods of seasonal change, as different water sources are used at different points of the year.
- Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.
If you have questions or concerns about your water's taste, smell or appearance, you should not hesitate to contact Affinity Water.
Hatfield Water Problems
Hatfield water problems can include anything from burst water mains, flooding or even to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Hatfield property, you need to do one of the following:
- If you are out and about, call or tweet Affinity Water
- If you are near a computer, go to the "report a leak" section of Affinity Water and fill out the online form.
Hatfield No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or an Affinity Water outage impacting Hatfield.
- Check the "In Your Area" sections of the Affinity Water website for any information explaining why you have no water.
- Ask your neighbours whether they have the same issue as you.
- Check that your stop tap is open
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company
If there is no cold water, not even a trickle, contact Affinity Water for assistance.
Hatfield Water Discolouration
If the water in your home is discoloured, the issue might be an Affinity Water issue impacting Hatfield.
- Changes to the colour of the water in Hatfield may happen after a burst pipe has been repaired
- Or, Affinity Water could have been carrying out upgrade work on the pipes in Hatfield
- Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
If there is no improvement after trying this, you can contact Affinity Water for assistance.